Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Optical Goods

EZContacts.com

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Optical Goods.

Reviews

This profile includes reviews for EZContacts.com's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

EZContacts.com has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Review Ratings

    3.91

    Average of 256 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Elaine H

      Date: 06/12/2024

      I think your contacts are great and when the order was delayed and I reached out, you responded in the time you said, I would have appreciated being informed of the delay in shipment directly from you earlier.

    • Heather B

      Date: 06/10/2024

      Great service received contacts in good time and they are exactly what we ordered. Loved that I could do it all online and didnt have to interact with anyone. Thanks!

    • Sara B

      Date: 06/07/2024

      Perfect! Just what I needed, very classy looking and shipped quickly. Great condition!

    • Arnicia T

      Date: 05/27/2024

      The customer service team reached out to me and resolved all of my issues.

    • Kaitlan M

      Date: 05/21/2024

      **************** was quick to respond, but over 2 months and no updates to my order. I sincerely urge EZContacts to not list products as in stock when they are, in fact, not. Constantly being told to wait just another 1-2 weeks only to be told there were no updates and I would have to wait yet another 1-2 weeks was beyond frustrating and ultimately broke my trust of this company. Won't be using their services again, nor can I I'm good faith recommend them.**************** department was kind and quick to respond, and even quicker to process my refund, otherwise this review would be significantly more scathing.

    • Meg S

      Date: 05/16/2024

      I appreciate the customer service and options provided when there was a shipping delay for my order. Thanks!

    • Clyphton K

      Date: 05/12/2024

      Great service great glasses great price Great selection any issues are always resolved

    • Shani D

      Date: 05/07/2024

      What happened to my order no ******* ?It was retuned back to you by *** due to a wrong address but so far no re shipment was done even though I tried all possible ways of contacting ********** you so many emails but no respond. Pls advise on my order status. Extremely disappointed !

    • Ivana P

      Date: 04/25/2024

      Very happy with the look of my new prescription eyeglasses

    • Jake V

      Date: 04/15/2024

      I accidentally entered the wrong payment card info at the initial purchase. I reached out to customer service and they quickly sent me an updated payment link to remediate my issue.

    EZContacts.com is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.