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Business Profile

Optical Goods

EZContacts.com

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Optical Goods.

Reviews

This profile includes reviews for EZContacts.com's headquarters and its corporate-owned locations. To view all corporate locations, see

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EZContacts.com has 3 locations, listed below.

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    Customer Review Ratings

    3.88/5 stars

    Average of 263 Customer Reviews

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    Review Details

    • Review fromKael Y

      Date: 07/30/2025

      1 star
      Likely a scam. Ordered a pair of sunglasses that were supposed to be in stock and weeks later I have not received them. Contacting customer support led me to find out the sunglasses were not in stock and that they were waiting for new stock to come in, which is not what the website said when I placed an order for them. Stay well clear of EZcontacts.
    • Review fromMoshe S

      Date: 07/29/2025

      1 star
      This website is a complete scam I ordered a pair of sunglasses and payed for 1 day shipping and messaged them 5 days later about my order not shipping yet and they just tell you that its out of stock I heard from many people that they do this by every order
    • Review fromTeharah M

      Date: 07/24/2025

      5 stars
      Always get my glasses from here and the chat was so helpful when trying to get prescription raybans
    • Review fromKathleen O

      Date: 07/22/2025

      1 star
      Took over a month, unreturned emails, and many phone calls to get my designer prescription sunglasses. I received them bent and unwearable. Never again.
    • Review fromChelsea R

      Date: 07/15/2025

      5 stars
      Wonderful customer service. Excellent selection of glasses and sunglasses at an amazing price.
    • Review fromMichael H

      Date: 07/14/2025

      5 stars
      At first, I was unsure about using this company. I had never bought glasses online and thought that it needed to be handled by a professional. All I needed was my prescription. From the online experience of entering the information and picking my glasses and all the details that needed to be done. I still felt like I needed to speak with someone. I was quickly able to reach a customer service representative that was very knowledgeable and helped me walk through the process. Not only was the communication while waiting for the order clear and understandable, but the glasses came in as promised. My other concern was how they would fit, and I realized any eyeglass place could adjust them, but believe it or not they came fitting perfectly. I will definitely use them again my eye doctor like most has a place to take care of glasses and lenses. It wouldve cost me well over $1000. EZ was only $370.
    • Review fromArlene G

      Date: 06/21/2025

      1 star
      I ordered contacts and the would fall apart in my hands and sometimes in my eye. I contacted them and never lived up to there guarantee. Never credited me or refunded me
    • Review fromJulia C

      Date: 06/20/2025

      1 star
      They charged me $40 for overnight shipping. 3 days later, I got an email saying my prescription was denied. I called customer service and they said it went through. They told me they would make the overnight shipping free but it would come days later. Then I spoke to the manager. The manager ***** said that he would still charge me for overnight shipping and it's impossible to remove that charge. He admitted that it was a glitch on their end, but said that overnight shipping doesn't have to do with when you ordered it. Only when they decide to process the order. In my case, this was 3 days later. This is after 2 women said don't worry it'll be free. My order is now arriving 6 days after I ordered it, so I won't have contacts in time for my trip. I'm also still paying $40 for overnight shipping because ***** said he can't remove it. DO NOT BUY FROM HERE!
    • Review fromBrenda P

      Date: 06/10/2025

      5 stars
      Love EZContacts! So easy to do online, love the try ons, and so many Brands to choose from! EZContacts beat everybodys price by far, and I didnt have to leave my home. Love my Prada Sunglasses!!!!Oh and the Discount codes are unbeatable!!!
    • Review fromPam S

      Date: 06/07/2025

      5 stars
      Excellent! Everytime I buy from ** ************ I get excellent service and a great product for less money. On top of that they ship fast with a real shipping company that delivers to my door. No getting your new sunglasses or contacts fumbled around at **** for weeks or even forever. Thank you EZ Contacts for a great product, fast shipping and fantastic customer service. I highly recommend this company.

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