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Business Profile

Optical Goods

EZContacts.com

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Optical Goods.

Reviews

This profile includes reviews for EZContacts.com's headquarters and its corporate-owned locations. To view all corporate locations, see

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EZContacts.com has 3 locations, listed below.

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    Customer Review Ratings

    3.92

    Average of 256 Customer Reviews

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    Review Details

    • Henry

      Date: 06/17/2023

      I've been a customer of EZContacts for several years now and I always receive top-notch service. Their customer support team is incredibly helpful and knowledgeable, and their prices are unbeatable. I've recommended EZContacts to all of my friends and family and will continue to do so.

    • Robert

      Date: 06/16/2023

      I recently purchased a pair of glasses from EZContacts and I couldn't be happier with my experience. The website was easy to navigate and had a great selection of frames. The ordering process was seamless and my glasses arrived quickly and in perfect condition. I will definitely be a returning customer!

    • Arthur

      Date: 06/15/2023

      EZContacts exceeded my expectations with their excellent selection of glasses and exceptional customer service. The website was easy to use and the glasses arrived quickly and in perfect condition. I appreciated the personal touch of a handwritten note in my package. I will definitely be a repeat customer and recommend EZContacts to anyone in need of glasses.

    • James

      Date: 06/15/2023

      I have purchased several pairs of glasses from EZContacts and have always been impressed with the quality and affordability. The selection is extensive and there are options for every budget. The customer service is also excellent - I had a question about my order and the staff was quick to respond and resolve the issue. Highly recommend!

    • Lu C

      Date: 06/14/2023

      Excellent pricing on brand name glasses, quick ************** return process, and amazing customer service. I'm a multiple repeat customer for many years now.

    • Tiffany J

      Date: 06/06/2023

      My sunglasses were on back order, and although that was not ideal, I had the very best customer service! We emailed back and forth probably 10 times. My rep constantly was timely and answered any question I had. He even gave me other options and routes. Very pleased with the customer service for an online store!

    • Nate O

      Date: 06/05/2023

      Excellent communication and customer service by ************ She made my exchange process very smooth and quick after I experienced a problem with the original pair of glasses I purchased. Due to an upcoming trip, I had to make a quick exchange turnaround. **** made this possible and painless. Thank you!

    • Lamar L

      Date: 06/01/2023

      Quck , affordable and easy! I will back to purchase again

    • Tracey H

      Date: 05/28/2023

      I only wish I could give them 1/4 of a star instead of one whole star. I purchased colored contacts from this company and August of 2022 and I've not received my purchased order or a refund although I've attempted one or the other every single month, oftentimes several times during the month, to no avail. *******, the supervisor for the dispute department informed me that my financial institution accepted the refund from them and that's why I should be contacting instead of them from now on. Of course my financial has absolutely no record of any transactions from ezcontacts at all. There's only the transaction of me making my purchase and paying them for something that I do not have to this day.

      EZContacts.com

      Date: 05/31/2023

      Hi Tracey,

      Thank you for your review.

      We regret to hear that you have not received your order or a refund from our company. I understand how frustrating this must be, and I want to do everything I can to help you resolve this issue.

      Please note that we had accepted the dispute you submitted with your bank, so you will get your money back through the dispute. Since the dispute has been submitted we are not able to process a refund, and your bank will be the one to credit your card.

      Should your bank need any further clarification regarding this, please let us know and we'll be glad to assist you further.

    • Derrick C

      Date: 05/21/2023

      I recently purchased a pair of glasses from EZContacts and I am extremely happy with my experience. The website was easy to navigate and the selection of glasses was impressive. The ordering process was seamless and my glasses arrived quickly. They are high quality and fit perfectly. I will definitely be a returning customer!

    EZContacts.com is NOT a BBB Accredited Business.

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