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Business Profile

Optical Goods

EZContacts.com

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Optical Goods.

Reviews

This profile includes reviews for EZContacts.com's headquarters and its corporate-owned locations. To view all corporate locations, see

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EZContacts.com has 3 locations, listed below.

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    Customer Review Ratings

    3.91

    Average of 256 Customer Reviews

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    Review Details

    • Josue

      Date: 06/20/2023

      I had a fantastic experience shopping at EZContacts. The website was easy to navigate and the customer service was excellent. They helped me find the perfect pair of glasses and even offered advice on how to care for them. I highly recommend this store.

    • Paul

      Date: 06/20/2023

      I recently purchased a pair of glasses from EZContacts and I couldn't be happier! The selection was extensive and the prices were unbeatable. The glasses arrived quickly and the quality is top-notch. I will definitely be a returning customer.

    • LA S

      Date: 06/19/2023

      I made a purchase on the ezcontacts.com website on May 15th. The original shipping estimate was 3-6 days. After not receiving an email for shipment details, I reached out to customer service. Although they have been very responsive and courteous, I still haven't received my order 6 weeks later. The first time I reached out they said there was a manufacturer delay and it would be another 1-2 weeks. That time passed and I emailed again, this time they said 5-7 more business days with the same excuse. More time passed and still no shipping notification. I emailed them once more today and they are sticking to the manufacturer delay story, but they still can't tell me when it will ship. This is unacceptable customer service. If an item is listed on the website as in stock and has an estimated shipping date - then ship it on time, or change the status to back ordered! Not happy. I hope that some day I get my glasses.

      EZContacts.com

      Date: 06/21/2023

      Hi there.
      Thank you for your review. We sincerely apologize for the delay with your order and understand your frustration of paying for a product and expecting it to come in a certain time frame.
      We can assure you this is not the level of service we strive to provide our customers, and we are currently implementing better and more effective systems to ship out our products in a timely manner, as well as updating our website to reflect more accurate shipping times. 
      You can be certain that we are doing everything we can to expedite your order so you can receive it as soon as possible. We appreciate your patience and understanding with us as we resolve this delay for you.
      Please let us know if there is anything we can do to further assist you by emailing us at *******************.
      We appreciate your business with us and wish you a wonderful day ahead!

    • Leo

      Date: 06/18/2023

      EZContacts has a huge selection of designer frames at unbeatable prices. I was able to find a pair of glasses that I loved at a fraction of the cost of other retailers. The ordering process was straightforward and my glasses arrived quickly. I couldn't be happier with my purchase!

    • Angel

      Date: 06/17/2023

      I was hesitant to order glasses online, but EZContacts exceeded my expectations. The virtual try-on feature was a game changer and helped me find the perfect pair of glasses. The ordering process was quick and easy, and my glasses arrived sooner than expected. I highly recommend EZContacts!

    • Henry

      Date: 06/17/2023

      I've been a customer of EZContacts for several years now and I always receive top-notch service. Their customer support team is incredibly helpful and knowledgeable, and their prices are unbeatable. I've recommended EZContacts to all of my friends and family and will continue to do so.

    • Robert

      Date: 06/16/2023

      I recently purchased a pair of glasses from EZContacts and I couldn't be happier with my experience. The website was easy to navigate and had a great selection of frames. The ordering process was seamless and my glasses arrived quickly and in perfect condition. I will definitely be a returning customer!

    • Arthur

      Date: 06/15/2023

      EZContacts exceeded my expectations with their excellent selection of glasses and exceptional customer service. The website was easy to use and the glasses arrived quickly and in perfect condition. I appreciated the personal touch of a handwritten note in my package. I will definitely be a repeat customer and recommend EZContacts to anyone in need of glasses.

    • James

      Date: 06/15/2023

      I have purchased several pairs of glasses from EZContacts and have always been impressed with the quality and affordability. The selection is extensive and there are options for every budget. The customer service is also excellent - I had a question about my order and the staff was quick to respond and resolve the issue. Highly recommend!

    • Lu C

      Date: 06/14/2023

      Excellent pricing on brand name glasses, quick ************** return process, and amazing customer service. I'm a multiple repeat customer for many years now.

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