Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Optical Goods

EZContacts.com

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Optical Goods.

Reviews

This profile includes reviews for EZContacts.com's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

EZContacts.com has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    3.91/5 stars

    Average of 256 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromSalvador A

      Date: 01/28/2024

      5 stars
      Love how accurate the shipping date was , the great care they have for the glasses. Thank you Very much!
    • Review fromCara H

      Date: 01/27/2024

      5 stars
      easy easy easy. fast delivery. order was accurate and packaged nicely.
    • Review fromTonya T

      Date: 01/24/2024

      5 stars
      Their customer service department has went above and beyond on two separation occasions to ensure our company received our order in a timely manner as well as honored a negotiated price months after it was quoted. We will continue to use them for our needs.
    • Review fromsusan t

      Date: 01/17/2024

      1 star
      I have never received my $1200 refund from this company
    • Review fromJeff B

      Date: 01/10/2024

      4 stars
      The price was great on my contacts. A Little slow on shipping but worth it.
    • Review fromRobert R

      Date: 01/04/2024

      5 stars
      Order glasses came in on time very satisfied with service an quality of there product give them 5 star rating will be ordering again this week.
    • Review fromJeannene M

      Date: 12/11/2023

      5 stars
      Thank You EZContacts! My customer service experience was fantastic. They helped me every step of the way and you could not ask for faster shipping! Also a shout out to ***** who was so wonderful at helping me with an issue I had!. Thank you EZ Contacts, I will try ordering glasses from you next!
    • Review fromAli D

      Date: 12/10/2023

      5 stars
      Really great all round!This was my first time using EZContacts and Ill definitely be a returning customer. Im always a little nervous using a company I havent used/heard of before but I reached out to EZ Contacts after I made my purchase and they responded quickly and in a very helpful and friendly manner to answer all my questions. I love my sunglasses too. Quick delivery too!
    • Review fromPatti D

      Date: 12/03/2023

      5 stars
      Excellent customer service in resolving a billing issue. I will order again!
    • Review fromKelley C

      Date: 11/29/2023

      1 star
      I am almost certain they are selling counterfeit or, at the very least, defective frames rejected by the factories. I tried the glasses on in person at an optometrist and then ordered the same exact style off EZContacts- they look and fit completely different. The prescription lenses don't even fit correctly inside the frames. I am returning the glasses, as well as the contacts I ordered due to not believing the authenticity of the products...and they are charging me to make the return.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.