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Business Profile

Optical Goods

EZContacts.com

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for EZContacts.com's headquarters and its corporate-owned locations. To view all corporate locations, see

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EZContacts.com has 3 locations, listed below.

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    Customer Review Ratings

    3.92

    Average of 256 Customer Reviews

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    Review Details

    • Elaine H

      Date: 06/12/2024

      I think your contacts are great and when the order was delayed and I reached out, you responded in the time you said, I would have appreciated being informed of the delay in shipment directly from you earlier.

    • Heather B

      Date: 06/10/2024

      Great service received contacts in good time and they are exactly what we ordered. Loved that I could do it all online and didnt have to interact with anyone. Thanks!

    • Sara B

      Date: 06/07/2024

      Perfect! Just what I needed, very classy looking and shipped quickly. Great condition!

    • Adriane F

      Date: 06/04/2024

      Ezcontacts has amazing customer service! I had to change my order two times and they made the Update for me right away. I highly recommend anyone looking for glasses to choose easy contact. They are great!

    • Arnicia T

      Date: 05/27/2024

      The customer service team reached out to me and resolved all of my issues.

    • Kaitlan M

      Date: 05/21/2024

      **************** was quick to respond, but over 2 months and no updates to my order. I sincerely urge EZContacts to not list products as in stock when they are, in fact, not. Constantly being told to wait just another 1-2 weeks only to be told there were no updates and I would have to wait yet another 1-2 weeks was beyond frustrating and ultimately broke my trust of this company. Won't be using their services again, nor can I I'm good faith recommend them.**************** department was kind and quick to respond, and even quicker to process my refund, otherwise this review would be significantly more scathing.

    • Meg S

      Date: 05/16/2024

      I appreciate the customer service and options provided when there was a shipping delay for my order. Thanks!

    • Clyphton K

      Date: 05/12/2024

      Great service great glasses great price Great selection any issues are always resolved

    • Sophie L

      Date: 05/10/2024

      I've been buying from EZ contact lenses for the last year and a half and they are very fast at sending them. Also customer services is really good, I requested some information and got a very friendly and fast response from **********, she was very helpful and answered on the same day. Thanks a lot.

    • Michael K

      Date: 05/09/2024

      Easy to deal with. Refund was processed as stated by their policy with no difficulties. 2nd pair sent out with the same quality. **************** was helpful and even sent out spare parts when asked. As far as authenticity and everything being mentioned regarding fakes - the pair I ordered was as authentic as possible; authenticity card, identification #, original lenses, original cover. Prices are fair, lense quality is very good with the option of digitally surfaced lenses being available (not common on other sites).Would definitely recommend, just be patient when contacting customer service, it may take a while.

    EZContacts.com is NOT a BBB Accredited Business.

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