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Business Profile

Credit Union

FourLeaf Federal Credit Union
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

4.21

Average of 154 Customer Reviews

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Review Details

  • Natacha D

    Date: 07/25/2025

    ******** did a great job. This is my favorite branch to come to

  • Winsome N

    Date: 07/25/2025

    Theres no better branch than the ********* ****** they are sll so kind!

  • Pat M

    Date: 07/25/2025

    ****** was wonder help with my online banking! Very professional!

  • richard t

    Date: 07/25/2025

    Overall fhe ********* ****** is great amazing service from all the staff!

  • Joseph S

    Date: 07/22/2025

    Fantastic service and easy application process and closing for our HELOC with a good/competitive adjustable rate We closed at the ***************** with *****, who took the time to go through and explain each document. Whole closing took less than an hour

  • Dan G

    Date: 07/19/2025

    Share branch user, but found the employees here both pleasant and competent

  • Stacie C

    Date: 07/16/2025

    This month July 2025 Four Leaf rolled out a *************************** marketing it as a great improvement for borrowers. What they glossed over is that now the only way to draw funds on a ***** is using a paper check. It is no longer possible to acess the loan with a wire transfer, by going into a branch, or by an external bank transfer. They don't explain this loss of service in the letters or anywhere on there website. They don't answer direct questions, why did they do this, and will they ever add back the ability to initiate draws electronically. No transparency. I did not receive the checks they first sent. Too bad, I have to wait up to 10 days while they print the checks then mail them to me. In order to pay someone else electronically, I then have to write a check to myself and wait another several days for that to clear. What is going on with Four Leaf? Why did they make this decision? Why didn't they communicate it during the transition?

  • Adam P

    Date: 07/15/2025

    ***** using this company CHOOSE SOMEONE ELSE.I started when this company was **** page for a *****. We had ACH auto payments set up. A copule of months ago they switched everything over to a new company. All of a sudden, our auto payments disappeared, we never received any payments in the mail, but started getting notices that we were behind on payments! When we called in they couldnt even tell us what was owed and told us we had to wait until their website updated in July. The said we got mailings and it was our fault. Tried that once it came onboard and couldnt find our account. Then calling in they are experiencing high call volume today they try to push you again to the website. Still on hold...Seriously regret going with this company. I would choose just about any other company for a *****

  • Jane U

    Date: 07/03/2025

    I went to Fourleaf in ********* to pay off my car loan. ***** *********. She was great. She went above & beyond to help me. Very friendly & knowledgeable. Great customer service.

  • Joseph S

    Date: 06/30/2025

    I visited the Four Leaf FCU Centereach Branch last week with some questions and concerns about the coming change from their old to their new mortgage loan servicing unit. I was also concerned about properly making the July payment, since the automatic payment transfer from my checking account was ending, and getting back on track for future payments.The young lady assisting me clearly explained the transition and the changeover procedures and requirements. She was patient and thoroughly answered all my questions. I made the July payment and she prepared and processed the form to set up automatic payments to the new servicing unit in the future (eliminating the need for me to do this later).Additionally, I had an issue concerning a trust and the mortgage loan, which she researched and quickly resolved.I was thankful for all her help and much appreciated her patience, competence and professionalism. Kudos to her!!

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