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Business Profile

Credit Union

FourLeaf Federal Credit Union
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

4.21

Average of 154 Customer Reviews

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Review Details

  • Lisa G

    Date: 06/27/2025

    I have experienced excellent customer service every time I have asked for assistance, both in person and by phone. I can't recommend Bethpage, now FourLeaf, highly enough!

  • Barbara Q

    Date: 06/21/2025

    My experience at the Babylon branch with ****** ***** was outstanding.With attention to detail, he went above and beyond to provide exceptional customer care. He impressed me with his knowledge relating to the transfer of an *** from one bank to another. I look forward to dealing with him in the future. Because of him and other staff members I strongly recommend FOUR LEAF. Everyone is polite and professional.

  • Traxy C

    Date: 06/13/2025

    Fourleaf credit took over from **** page credit union and ** bought my car and sent them the check late and fourleaf posted on my credit report has a late payment cause the car was still in my name whys its my fault that ** sent them the check late

  • Erik C

    Date: 06/04/2025

    I am extremely disappointed with how Four Leaf Credit Union handled my account and the resulting impact on my credit.When my auto lease ended, I was unaware that Bethpage FCU had transitioned to Four Leaf FCU. I received only vague voicemails from Four Leaf with no context, no mention of a balance, no mailed statements, no email notifications. Given the lack of information and the regular spam calls, I assumed the messages were not legitimate.I was never properly informed that I had a balance due. I discovered the issue only after my credit score dropped nearly 170 points. Upon learning this, I immediately paid the balance.Despite my perfect payment history throughout the lease and this clear communication failure, ********* refused to remove the derogatory **** from my credit report. A simple notice would have prevented this entirely.Based on other complaints Ive now seen, this appears to be a recurring issue with this credit union. Customers deserve transparency, timely communication, and a fair chance to resolve issues before their credit is harmed.This is unacceptable, and I hope Four Leaf will review its communication practices to prevent this from happening to others.

  • Edward B

    Date: 06/01/2025

    Applied for a HELOC and was walked through the process by ***** in an incredibly professional manner. ***** was very knowledgeable and was able to provide me with great insight and options. I highly recommend ***** and FourLeaf for any and all banking needs. ***

  • Rosalie H

    Date: 05/28/2025

    The personal contact via phone and a zoom meeting was friendly and very helpful. It enabled me to complete my business quickly and efficiently. I'm very happy with their service.

  • Donna A

    Date: 05/24/2025

    Please know that ****** ******* was very helpful with my Zelle questions. She was professional. Informational. And very pleasant to work with. Thank her please for a wonderful experience

  • Darlene C

    Date: 05/24/2025

    All staff members are extremely helpful, knowledgeable, and kind. My experiences in the bank has always been perfect.

  • Panagotis M

    Date: 05/23/2025

    people at the bank are always very nice every time i go

  • La’Kisha R

    Date: 05/23/2025

    FOUR LEAF CREDIT UNION IS OUTSTANDING IN SERVICE THE TIME IT TAKES FOR A REPRESENTATIVE TO ASSIST YOU AND COURTESY

FourLeaf Federal Credit Union is BBB Accredited.

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