Reviews

This profile includes reviews for V Shred, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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V Shred, LLC has 7 locations, listed below.

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  V Shred, LLC

  Las Vegas, NV 89103-5239

  
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  Sculptnation

  10750 Denton Dr Dallas, TX 75220-1516

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  V Shred LLC

  10750 Denton Drive Dallas, TX 75220

• 

  V Shred LLC

  10750 Denton Dr Dallas, TX 75220-1516

• 

  Sculptnation

  10750 Denton Drive Dallas, TX 75220

Review Details

• Review fromKaren P

  Date: 03/27/2023

  1 star
  . . When I asked them to honor their money-back guarantee if I was not satisfied they ignored me. I do not trust them. They have lots of additional costs if you want success.
  

  V Shred, LLC

  Date: 03/28/2023

  Hi Karen,
  
  We are so very sorry we did not meet our own rigid standards of reply time. However, we are grateful for the opportunity to make things right for you. We have processed a full refund for you as requested, and sent an email with confirmation as well as next steps regarding your supplements. Your refund has been processed and it should reflect on your online credit card statement within the next 5 -10 business days, and on your paper statement at the end of the current billing cycle. (Please check with your credit card company for clarification if needed.) We have also cancelled your subscriptions we well so you will not get charged any further. We apologize again for any inconvenience or frustration this has caused you and wish you the best of luck on your journey!

• Review fromDeborah A

  Date: 03/25/2023

  1 star
  Total scam. I placed an order and it says it was fulfilled, but I never received a tracking number, the package never arrived and the company still has not returned any of my emails after 4 attempts. Buyer beware of this one.
  I would've given them a no-star rating but it would not let me leave a review without selecting at least one star.

• Review fromLori A

  Date: 03/25/2023

  2 stars
  I purchased V Shred for $57 6 days ago. I decided it's not for me and have been trying to get a response for a refund. I've emailed a couple ti.es with no response. I don't want to have to dispute the charge through my credit card. I would rather V Shred do the right thing and refund my money as promised with their 30 day return policy.
  

  V Shred, LLC

  Date: 03/27/2023

  Hi Lori,
  
  We are very sorry for any inconvenience or frustrations you may have experienced. We greatly appreciate all our customers' feedback and will do our best to improve wherever possible. Your refund for the Fat Loss Bundle and Burn has been processed and it should reflect on your online credit card statement within the next 5 -10 business days, and on your paper statement at the end of the current billing cycle. (Please check with your credit card company for clarification if needed.)

• Review fromBrian M

  Date: 03/25/2023

  1 star
  I was inquiring about the product and followed the steps on the site to get info and see what the cost would be. Before reaching the "checkout" tab I realized I was being charged in real time as I made each selection. Again I was just seeing what this program was offering and would cost and was under the impression that I would not be charged till reaching a checkout. I got an alert on my account that these charges were already being made. You do not provide any call center support so I have reached out in every email means I could find. I demand a full refund ASAP.
  

  V Shred, LLC

  Date: 03/27/2023

  Hi Brian,
  
  We apologize for the delay in responding to your email. Your feedback has been passed along, as that is not the experience we want customers to have. Upon checking your account, we can see that your refund was processed on 3/25/23. It should reflect on your online credit card statement within the next 5 -10 business days, and on your paper statement at the end of the current billing cycle. (Please check with your credit card company for clarification if needed.) Please don’t hesitate to reach out to us if you need further assistance.

• Review fromLuis G

  Date: 03/25/2023

  1 star
  Not even half way through looking at the products they offered I was charged for the 57 dollar package. There is nowhere in the site where I hit confirm. Reached out few times and no response for my money back. Honestly just want my money back as it states 30 days money back no questions asked. Not comfortable with this kind of business. Extremely ****** off.
  

  V Shred, LLC

  Date: 03/27/2023

  Hi Luis,
  
  We sincerely apologize that we did not meet our rigid standards of response time. We have also made sure to pass your feedback along, as that is not the experience we want our customers to have. We have refunded your order and it should reflect on your online credit card statement within the next 5 -10 business days, and on your paper statement at the end of the current billing cycle. (Please check with your credit card company for clarification if needed.)

• Review fromJeremy J

  Date: 03/24/2023

  1 star
  After you place your original order they force you to sit through 4 upselling videos. The top of the page will suggest you will be double billed if you hit the back button and it states that the original order has not been placed yet. There is no option to skip these videos and the heading at the top of the page indicates your original order is not yet placed. This leaves the user to believe they have to watch all of these upselling videos to complete the original order. The only companies I have ever known to do things like this are scam companies. I immediately regretted my purchase once I experienced this. They offered their burn pills at a discount. I requested three bottles. The next page states they will give an even bigger discount on 6 bottles. I had no idea they were adding this to the original 3 bottles I ordered. I didn't know this because no option was provided to review my order before finalizing it, despite what they claim on another review below. I had no idea they were billing me for $360 until it already processed. I immediately (within minutes) contacted the company to cancel most of the burn pills. I received a canned email saying they are busy but will get back to me soon. I just received an email saying they are shipping all of the pills today, 2 days later. Any reputable company would not ship out a product before addressing a request to cancel a portion of the order 2 days earlier. Overall horrible customer service experience and I have no interest in doing business with V Shred ever again. Very shady.
  

  V Shred, LLC

  Date: 03/27/2023

  Hi Jeremy,
  
  We sincerely apologize that we did not meet our rigid standards of response time, and for the frustration and inconvenience you have experienced because of it. We have refunded your order and it should reflect on your online credit card statement within the next 5 -10 business days, and on your paper statement at the end of the current billing cycle. (Please check with your credit card company for clarification if needed.) We have also sent return instructions to you via email. Again, we sincerely apologize for the inconvenience and frustration you have experienced. Please don’t hesitate to email us back if need further assistance.

• Review fromJerry M

  Date: 03/24/2023

  1 star
  On the 20th of March, I watched and ordered from V shred.com for a diet program. All during the video from V Shred and the written material, It CONTINUALLY tells you , you can cancel at ANY TIME for a FULL REFUND, NO QUESTIONS asked!!
  Within 2 hours i received 8 E-mails from V Shred concerning what they were sending and how to use the product,about a DIET plan, AND a FOOD & Exercise plan. I had a change of heart and was overwhelmed with the sight and SENT AN E-MAIL THAT EVENING March 20th , to customer support to cancel the order completely. Didn't receive a response to my E-MAIL, but RECEIVED ANOTHER E-MAIL from them,talking about a personal trainer. I again sent an E-Mail the next morning to another E-Mail address that says to contact IF YOU HAVE ANY QUESTIONS OR PROBLEMS. NO RESPONSE to it. I then called the Ph # for CUSTOMER SUPPORT. A machine says, WE DON'T NOT OFFER CUSTOMER SUPPORT AT THIS NUMBER!!! At this point, I'm thinking this IS A RIP OFF COMPANY, so I call my Credit Card company to contest the charges. I was given ANOTHER ph# by them to call for CUSTOMER SERVICE, which I DID, and GOT THE SAME MESSAGE.NOW, im sure they are a BOGUS company, but i receive yet ANOTHER E-MAIL from THEM, about what is coming!! I go back to their web sight and find YET ANOTHER NUMBER FOR CUSTOMER SERVICE . I call THAT number, and get the SAME MESSAGE,WE DO NOT OFFER CUSTOMER SERVICE AT THIS NUMBER!!!??? SO, I go back and re look at the E-Mails they have sent and find MORE phone #s to call for Customer Service, I CALL BOTH AND GET THE SAME MESSAGE THAT THEY DO NOT OFFER CUSTOMER SERVICE,AT THOSE NUMBERS. SO I AGAIN send an E-Mail , to the head man there, and the person that is on the videos for the product, AND HE SAYS RIGHT ON THE VIDEO, YOU CAN CANCEL AT ANY TIME FOR A COMPLETE REFUND NO QUESTIONS! Which I found to a LIE. I am still working with my Credit Card company to get refunded!! 4 PHONE #s and 2 E-MAIL ADDRESSES, 4 days and NO RESPONSE!!!!!
  

  V Shred, LLC

  Date: 03/27/2023

  Hi Jerry,
  
  We apologize for the delay in responding to your email. This is not the experience we want our customers to have. We have processed your refund request and sent you the email confirmation. It should reflect on your online credit card statement within the next 5 -10 business days, and on your paper statement at the end of the current billing cycle. (Please check with your credit card company for clarification if needed.) We have also sent return information if you are unable to refuse delivery. Please don’t hesitate to reach out to us if you need further assistance. We are sincerely grateful that you gave our program a try, and we wish you all the best going forward on your journey!

• Review fromJoblake

  Date: 03/23/2023

  5 stars
  Its a good program and I lost weight. Custom meal and workout plan were great on the Accelerator program. Coach was there for support and answered all my questions.
  The only issue I had was a promise to get 3 months of free supplements but that didn't happen. I dont do well with broken promises. I received 2 months only. Besides that issue, its a great program that works and I would highly recommend to friends and family.
  

  V Shred, LLC

  Date: 03/27/2023

  Hi Joanna,
  
  Thank you for leaving a review! We are so thrilled that you are enjoying our program so far, and that your coach has been so supportive and responsive. We are so happy you chose V Shred and are here for you every step of the way!

• Review fromKimberly A

  Date: 03/23/2023

  5 stars
  My coach is wonderful. Marie H helps me with any questions I have. If I get stuck on something, she is right there to give helpful hints or something new to try. I couldn’t be happier. I love our video chats. She doesn’t treat me like I’m a person over 60 (which I am). She makes me feel like an equal. Love that about her.
  

  V Shred, LLC

  Date: 03/28/2023

  Hi Kimberly,
  
  Thank you for review! We're so happy to hear that Marie has been there for you for encouragement, as well as guiding you in the right direction. We are honored that you have chosen V Shred and can't wait to see where it takes you!

• Review fromWill M

  Date: 03/23/2023

  1 star
  Pretty much a scam! What should have been only $50 turned into being charged over $300. I’ve called customer service for a refund but every time I call it states no one is available. I’ve emailed 3 times and have not heard back from anyone. Very poor customer service. I understand a high rate in emails but do not offer customer service by phone if you do not have the people to answer the calls. A promise that was given is you have a 30 day refund guranteed! Over $300 is a lot and I need that refunded asap, but again, I’m not able to get a hold of anyone. If someone from Vshred has a remark about this complaint and they are defending themselves instead of just contacting me directly, it shows where their priorities are and that’s terrible! Don’t do it is all I can say!
  

  V Shred, LLC

  Date: 03/23/2023

  Hi Will,
  
  Thank you so much for reaching out and bringing this to our attention. I am so very sorry we did not meet our own rigid standards of reply time; however we are grateful for the opportunity to make things right for you. Your full refund has been processed and it should reflect on your online credit card statement within the next 5 -10 business days, and on your paper statement at the end of the current billing cycle. (Please check with your credit card company for clarification if needed.) We apologize again for any inconvenience or frustration this has caused you and wish you the best of luck on your journey!