Reviews

This profile includes reviews for V Shred, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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V Shred, LLC has 7 locations, listed below.

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  V Shred, LLC

  Las Vegas, NV 89103-5239

  
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  V Shred LLC

  10750 Denton Dr Dallas, TX 75220-1516

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  Sculptnation

  10750 Denton Drive Dallas, TX 75220

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  Sculpt Nation

  710 Century Parkway c/o Sculpt Nation Allen, TX 75013

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  Vshred

  510 Townsend St San Francisco, CA 94103-4918

Review Details

• Review fromCheryl A

  Date: 03/30/2023

  2 stars
  Asked for refund 2 days after purchase. Company has not replied or has given refund. Not what I expected.
  

  V Shred, LLC

  Date: 03/31/2023

  Hello,
  
  We sincerely apologize that we did not meet our rigid standards of response time. Upon checking your account, we did not see any emails from you. However, we are grateful for the opportunity to make things right for you. Your full refund has been processed and it should reflect on your online credit card statement within the next 5 -10 business days, and on your paper statement at the end of the current billing cycle. (Please check with your credit card company for clarification if needed.) We apologize again for any inconvenience or frustration this has caused you and wish you the best of luck on your journey!

• Review fromFabiola O

  Date: 03/30/2023

  1 star
  I signed up on 3/13/2022 & met with the personal trainer on 3/27/23 but after our call, I began to request a copy of the agreement. My first attempt was to call Cust Service, & the call dropped, & when I called back, a recording explains that there is no Cust Service rep available& further instructed me that I should email cust serv. I emailed cust serv, as well as the person I signed up with, & requested a copy of the agreement. Three days have passed & no one has responded. The agreement is also not posted on co. website, which raises questions. On the 3rd day of sending emails, the pers trainer that I met with on 3/27/202 responded and states the emails have been forwarded to him & that he is trying to send them to cust serv. This business interaction is already making me feel uneasy, and I no longer feel comfortable with continuing any business relations with V Shred. I only deal with reputable companies & this one does not meet my satisfaction. As of yesterday, a rep has been emailing me, & once again I requested to see the agreement, & I expressed my concerns thus far, & my wish to cancel the agreement. The rep has ignored my request for a copy of the agreement & begins to list all the benefits of joining V Shred. Now we are going back and forth, where I've requested all business interactions be terminated, & that they do not have permission to withdraw any funds from my bank account which is due to begin on April 14, 2023. The rep explained that they cannot refund any funds to me until I've completed the program for 90 days, & only then it is up to the discretion of the company to decide whether I've completed the program accordingly. I informed the rep that as of date, I have not paid any funds, therefore, there is nothing to refund, my wish is to terminate all business interactions between V Shred and myself. I contacted my bank this morning to confirm that V Shred does not have the authority to withdraw any funds, any tampering will result in legal action.

• Review fromBrian S

  Date: 03/30/2023

  1 star
  Their marketing strategy is very good, but the digital product is terrible, which is why I am requesting a refund. There are free apps that are much better than this. Based on the complaints, and my personal experience, V Shred makes it exceedingly difficult to get a refund even though they offer a refund during the 30 day trial. The company does not respond to emails and the customer service phone number they give upon signing up does not accept customer service calls as stated by the automated message. Fortunately, their 30 day policy leaves them liable if they do not comply to a customer request for a refund within the appropriate amount of time. I'm sure someone at V-Shred will write back in a condescending manner stating how busy they are and cannot respond to emails or some other feeble excuse. I look forward to my refund being processed.
  

  V Shred, LLC

  Date: 03/31/2023

  Hi Brian,
  
  Thank you so much for reaching out and bringing this to our attention. We are so very sorry we did not meet our own rigid standards of reply time, and that the program did not work for you. Your full refund has been processed and it should reflect on your online credit card statement within the next 5 -10 business days, and on your paper statement at the end of the current billing cycle. (Please check with your credit card company for clarification if needed.) We apologize again for any inconvenience or frustration this has caused you and wish you the best of luck on your journey!

• Review fromLourdes C

  Date: 03/30/2023

  1 star
  This is a total scam! First I closed out the window before getting confirmation of my purchase thinking that the purchase was never finalized so I was not going to be charged. In fact, I was charged. I decided to go and log in and check out the program since I was already charged and just as I thought, it was nothing like it was advertised to be which is why I had originally closed out the window before finalizing my purchase. I have emailed them to cancel as they said there’s a 30 day money back guarantee but have yet to receive a response. I truly wish I had read these reviews prior to even considering this program. They have waisted my time with these endless videos and my money. If you are considering this program, I highly recommend you don’t!!
  

  V Shred, LLC

  Date: 03/31/2023

  Hi Lourdes,
  
  We sincerely apologize for the frustration you have experienced and have passed it along to the appropriate team. Upon checking your account, we did not see any emails from you. However, we are grateful for the opportunity to make things right for you. Your full refund has been processed and it should reflect on your online credit card statement within the next 5 -10 business days, and on your paper statement at the end of the current billing cycle. (Please check with your credit card company for clarification if needed.) We apologize again for any inconvenience or frustration this has caused you and wish you the best of luck on your journey!

• Review fromCarol T

  Date: 03/29/2023

  1 star
  I too have requested a refund for a $57 purchase, as the program is not what I thought it would be. The video advertising the product says multiple times if you're unsatisfied, you can request a full refund. Original order was 3/15/23. I requested a refund on 3/23/22 by email and also on the web/app. The only reply was an auto one that they are so busy, but please purchase more of the items listed. That's not customer service. I've not received any other reply, even after resending again on 3/24/23 and today, 3/29/23. I went to my credit card company too to file a complaint.
  

  V Shred, LLC

  Date: 03/30/2023

  Hi Carol,
  
  We apologize for the delay in responding to your email. We have processed your refund request and sent you the email confirmation. It should reflect on your online credit card statement within the next 5 -10 business days, and on your paper statement at the end of the current billing cycle. (Please check with your credit card company for clarification if needed.) Please don’t hesitate to reach out to us if you need further assistance. We are sincerely grateful that you gave our program a try, and we wish you all the best going forward on your journey!

• Review fromMichelle B

  Date: 03/29/2023

  1 star
  I purchased the weight loss for her ans the custome diet plan for a total of $124. It's been a week ans still no custom meal plan and can't follow the weight loss program. It's to many ads and unwanted videos. I requested a refund but have yet to hear bad. How convenient they don't offer support over the phone. Email only which they don't reply. The custome meal plan said it would be ready withing 48-72 hours and its been 7 days already. Don't fall for this false advertising like I did. I highly doubt they will email me back for a refund. I sent the refund request 3 days ago and nothing has happened. Dont waste your money!!!
  

  V Shred, LLC

  Date: 03/30/2023

  Hi Michelle,
  
  Thank you so much for reaching out and bringing this to our attention. We are so very sorry that we did not meet our own rigid standards of reply time. Your full refund has been processed and it should reflect on your online credit card statement within the next 5 -10 business days, and on your paper statement at the end of the current billing cycle. (Please check with your credit card company for clarification if needed.) We apologize again for any inconvenience or frustration this has caused you and wish you the best of luck on your journey!

• Review fromLindsey S

  Date: 03/28/2023

  1 star
  Do not sign up! Read the fine print! They tell you in welcome video that you have a 30 day no questions asked money back guarantee, and then the upselling is relentless from there. If you’re naive as I was to sign up for custom coaching, the cancellation window is 72 hours, and you won’t even get the chance to meet your coach in that window. I cancelled within 24 hours of “meeting” my coach from a recorded message. I’ve had several emails with customer service and even though this program is not a good fit for me because I told them I didn’t want a strict calorie counting diet, they refuse to listen and are holding me hostage. Please don’t sign up for this program or support a business that is preying on curios people that want to better themselves. This experience makes me sick to my stomach!
  

  V Shred, LLC

  Date: 03/29/2023

  Hello Lindsey,
  
  Thank you for taking the time to share your experience. We truly take all feedback our clients tell us to heart and use it to improve in every area possible! We apologize for any confusion or inconvenience this has caused you. We also completely understand how trusting stuff on the internet can be a worrisome thing, however I assure you, our trainers work rigorously to meet every customer's needs and are always open to making needed changes when they are asked. V Shred is one of the leading brands in online fitness, nutrition and personal training. We are committed to helping each and every one of our fans and clients to achieve their fitness goals. Over the past few years We has been able to help millions of people from all around the world achieve their goals with all ages and all body types. As stated in our welcome email and explained by our Success Coordinators, this custom program is non refundable however, you are absolutely still eligible to continue working with your trainer and our success coordinators via email to create the best solution for you!

• Review fromBonnie J

  Date: 03/28/2023

  1 star
  I would give them no stars if I could. They will not respond to any requests to their customer service in any way shape or form. The program that they advertise and spend an hour explaining in their informational video is NOT what they are selling! You end up paying a fee to get their app on your phone that is supposed to connect you to videos for exercise diet and support but the phone app consists of nothing but advertisements for supposed videos for the things that they said were free all have additional costs. shameful how they take advantage of people who may be vulnerable…in fact vulnerability it their target!

• Review fromFarzad L

  Date: 03/28/2023

  5 stars
  I enjoy and live working with Julio.
  He pays attention and has given me a great workout plan along diet plan for each month.
  

  V Shred, LLC

  Date: 03/29/2023

  Hi Farzad,
  
  Thank you for leaving a review! We're so happy that Julio is there for you, and that you're enjoying your experience with him. Thank you for choosing V Shred, we're here for you every step of the way!

• Review fromMichelle W

  Date: 03/28/2023

  1 star
  As with all the reviews below, requested a refund multiple times and no response.
  Poor customer service and no number to call.
  Very much a scam and just want to take more of your time and money!
  

  V Shred, LLC

  Date: 03/29/2023

  Hi Michelle,
  
  Thank you so much for reaching out and bringing this to our attention. We are so very sorry we did not meet our own rigid standards of reply time. However, we are grateful for the opportunity to make things right for you. Your full refund has been processed as of 3/29/23 and it should reflect on your online credit card statement within the next 5 -10 business days, and on your paper statement at the end of the current billing cycle. (Please check with your credit card company for clarification if needed.) We apologize again for any inconvenience or frustration this has caused you and wish you the best of luck on your journey!