About
Overview
BBB Accreditation & Rating
About This Business
physical shopping experiences to serve its members.
Transformco owns and operates Transformco
Properties, Transformco Warehouse Operations, Sears Home Services, Sears and
Kmart.
BBB Accredited Since: 12/1/1926
Years in Business: 139
Products and Services
Sears Home Services
When it comes to your home, the house experts at Sears want you to know you don’t have to do it alone. Sears Home Services delivers solutions for your entire home, from appliance care to interior and exterior upgrades for your home. You can trust our experts to help take care of your house, so you can enjoy your home.
REPAIR SERVICES
For generations, people have relied on Sears for their appliance purchases, service, protection and parts. With more than 7 million repairs performed annually and thousands of professional technicians employed nationwide, Sears is the #1 appliance repair service in the country, delivering guaranteed quality and workmanship.
To ensure we have the right parts to fix your appliance, we use technology to diagnose problems before we arrive at your home. Whether you purchased your appliance at Sears or not, a Sears Appliance Expert can help. We provide repair and maintenance services for the following items, most major brands and models:
Refrigerator
Freezer
Oven and cooktop
Dishwasher
Washer
Dryer
Riding mower
Snow blower
Fitness equipment
Heating and cooling systems
HOME IMPROVEMENT
Sears Home Services has been making homes more comfortable and attractive for more than 30 years. We can refresh the interior of your home with a small change — like refaced cabinets or a new countertop — or with a big update like a remodeled bathroom or kitchen. Sears Home Services also does expert exterior home improvements, like new siding and windows. And we do free in-home consultations, provide a project coordinator who oversees all phases of the work and guarantee your satisfaction.
The experts from Sears Home Services offer these home improvements:
Garage door and entry door installation
Roofing
Siding installation
Window replacement
Painting and coating (in select markets)
Heating & cooling system replacement
Bathroom remodeling
Kitchen remodeling
Cabinet replacement and refacing
Flooring installation
Countertop installation
HOME CLEANING AND REPAIRS
Sears Home Services has a variety of cleaning services to keep your house fresh, bright and healthy:
Carpet cleaning, stain removal and stain protection
Upholstery cleaning, stain removal and stain protection
Air duct cleaning
Dryer vent cleaning
Tile and grout cleaning
Air filtration and cleaning systems
In some areas, Sears Maid Service is available to clean your home or office. Sears maids can dust, clean floors, sanitize the bathroom and kitchen, make beds, wipe off fingerprints and more — choose the cleaning services you need. Sears maids are licensed, bonded, and insured, so you can trust them in your home.
Sears also offers Handyman Services in some areas, for those little repairs and updates you don’t have time for or don’t know how to do:
Plumbing
Electrical
Carpentry
Drywall repair
Flooring installation
Painting
Photos and Videos
Business Details
- Local BBB:
- BBB of Chicago & Northern Illinois
- BBB File Opened:
- 1/28/2020
- Business Started:
- 1/1/1887
- Date of New Ownership:
- 2/11/2019
- Business Incorporated:
- 8/2/2019
- Type of Entity:
- Limited Liability Company (LLC)
- Alternate Names:
- Transform Holdco, LLC
- Sears Duct Cleaning
- Sears Home Services
- Sears Product Repair
- Sears
- National Claims Center
- Sears Merchandise Group
- Sears Auto Repair
- Sears Driving School
- Sears Home Central
- Sears Catalog
- Sears Dental Center
- Sears Home Protection Plan
- Sears Appliance Select
- Sears Auto Center
- Sears Roebuck
- Sears Service Center
- Transform Home Improvements
- Sears Department Store
- Sears Service Unit
- Sears Home Central Heating & Installation
- Sears Watch & Jewelry Service Center
- Sears Optical
- Sears Garage Doors
- K-Mart
- Sears HomeTown Stores
- Sears Hearing Aid Center
- Sears Carpet & Upholstery Care
- Sears Carpet Cleaning Services
Additional Contact Information
- Customer Contacts
- Ms. Dana Shoulders, Team Leader
Additional Information
- Business Categories
- Department Stores, Heating and Air Conditioning, Residential Air Conditioning Contractors, Major Appliance Services, Small Engine Repair, Appliance Repair, Home Repair, Major Appliance Dealers, Lawn and Garden, Major Appliance Parts, Retail Stores, Lawn Mowers, Womens Clothing, Retail Shoes, Appliance Sales, Hardware Sales, Mens Clothing, Bedding, Small Appliance Dealers, Cooking Utensils, Hand Tools, Exercise Machines, Electric Tools, Boys Clothing, Children's Clothing Stores
Latest Reviews
Charles H
"Sears home services tech ordered repair parts to be sent to my home and upon receiving them, I scheduled an appointment for return. At 3 am the night before the appointment date, I received a text notifying me the appointment was canceled as part wasn't in yet." ... Read full review
Emilie C
"I was charged a total of $201.36 ($184 plus tax) for the part (an oven igniter), but the part only cost $33." ... Read full review
Mike S
"I have a sears protection agreement that I have had since 2023 and never used it. I have an issue with my microwave not heating." ... Read full review
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. As a matter of policy, BBB does not endorse any product, service, or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.