Reviews

Review Details

• Review fromKlaus R

  Date: 11/01/2023

  1 star
  A FRAUD...NEVER, EVER, do business with this company or with anyone who requests that you use it. A scam from the word go. Never set up autopay with these fools. All that I can do is Warn you sweet friend!

• Review fromDawud H

  Date: 09/26/2023

  1 star
  This company is a scam! Never use this service. Ill repeat NEVER USE THIS SERVICE! The objective is to take your money and create an issue so that they can charge you additional fees. I wish I could give them zero stars!

• Review fromsam k

  Date: 09/12/2023

  1 star
  The worst accounting programs. No explanation of errors, incompetent management using program.

• Review fromLUISA S

  Date: 08/10/2023

  1 star
  AWFUL SERVICE, I have been trying to add a new property for two days to be able to make online payments and it simply DOESN'T WORK, I have called customer service MANY TIMES and NOBODY KNOWS OR UNDERSTANDS how this works!!! FIRST SERVICE MANAGMENT does not give you another payment option, both services are AWFUL!

• Review fromernie k

  Date: 08/02/2023

  1 star
  gave them a one because there was no place to check it lower. They pay my autopay to my *** and then didn't make payments because they said that the *** did not bill them so they did not pay. If you have a *** you know they always send the bill. Then argued with a person who said that the autopay was set up a month late. Please do not even think about getting with this c*** company.

• Review fromHarry T

  Date: 07/26/2023

  1 star
  The absolute worst website to try and make payments on. If you can get past their log in page. Their captcha literally made me find the images in the box 10 times LOL wow. Their website is very glitchy and if you miss a payment due to THEIR problems, you will be fined. What a scam of a company. Any property that uses this company is also scamming you out of money. If you see ANY property asking you to pay with CLICKPAY, you are going to lose a lot of money.

• Review fromCollin W

  Date: 07/13/2023

  1 star
  Property Manager here. Absolute TRASH. It can take them2-3 weeks to process one check.

• Review fromChris M

  Date: 04/30/2023

  1 star
  Suddenly Im having a charge to my credit card from click pay. I have no business with them, fraud chargeback investigated by credit card.

• Review fromLenora D

  Date: 03/02/2023

  5 stars
  Great Convenience for paying the rent without having to go to post office or ******************

• Review fromMartha C

  Date: 02/27/2023

  1 star
  Horrible company with awful service! I agree with all the negative reviews. I was double charged for a payment after trying to pay an *** fee through them which is only annual, I was put in an automatic payment status and they cannot explain how that happened. To get the *** fee expeditiously paid, I used a credit card and then ClickPay charged me a $9.74 service fee. I was willing to pay that to get the *** fee paid, but when the auto billed me the exact charge and another $9.74 service fee 4 days later, I began contacting the *** management company and ClickPay for a refund. It took over a 1/2 dozen calls but eventually ClickPay with the management company's authorization refunded me th *** fee but NOT THE 2nd ERRONEOUS service fee. Multiple calls later to both the management company and ClickPay resulted in my being told they would not refund me the 2nd service fee. Their system is totally user unfriendly and uncooperative and unfair. I am going to try and work with the management company to ask them not to use ClickPay.