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Business Profile

Payment Processing Services

ClickPay

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1.16

Average of 31 Customer Reviews

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Review Details

  • Martha C

    Date: 02/27/2023

    Horrible company with awful service! I agree with all the negative reviews. I was double charged for a payment after trying to pay an *** fee through them which is only annual, I was put in an automatic payment status and they cannot explain how that happened. To get the *** fee expeditiously paid, I used a credit card and then ClickPay charged me a $9.74 service fee. I was willing to pay that to get the *** fee paid, but when the auto billed me the exact charge and another $9.74 service fee 4 days later, I began contacting the *** management company and ClickPay for a refund. It took over a 1/2 dozen calls but eventually ClickPay with the management company's authorization refunded me th *** fee but NOT THE 2nd ERRONEOUS service fee. Multiple calls later to both the management company and ClickPay resulted in my being told they would not refund me the 2nd service fee. Their system is totally user unfriendly and uncooperative and unfair. I am going to try and work with the management company to ask them not to use ClickPay.

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