Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies

Select a Language

Share
Business Profile

Payment Processing Services

ClickPay

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Payment Processing Services.

About

About This Business

Years in Business: 15

Business Details

BBB File Opened:
6/10/2015
Business Started:
11/13/2011
Business Incorporated:
10/15/2011
Type of Entity:
Limited Liability Company (LLC)
Alternate Names:
Novelpay
Business Management:
Chinenye A Kanu

Additional Contact Information

Customer Contacts
Chinenye A Kanu
Additional Email Addresses
Sales: Email this Business

Additional Information

Business Categories
Payment Processing Services

Latest Reviews

  • Nadia N

    "REMOVED, This entity is a fraud, should be investigated. A 3% rate added to the Credit card payment." ... Read full review

  • Gabriel B

    "ClickPay, whenever possible, will not offer a fee free payment option. They will say payers can avoid this through mailing a check, using their bank's bill pay feature, but what they're REALLY saying is that your payer's only FREE option for payment is not to user their services at all." ... Read full review

  • Sam B

    "After our shady new property management company switched to AppFolio and click pay, myself and many residents have had many issues with clickpay not paying full or partial amounts at random. Despite setting up "pay full amount" twice, it refuses to pay a random $14 and occasionally just doesn't pay any of the assessment at all."

View all Reviews

Frequently asked questions about ClickPay

  • Is ClickPay BBB Accredited?

    No, ClickPay is not BBB Accredited. Businesses are under no obligation to seek accreditation.

  • What is the BBB rating of ClickPay?

    ClickPay has an A+ BBB rating. Ratings run from A+ to F and are BBB's opinion of how a business is likely to interact with its customers, based on complaint history, transparency, and available public data.

  • How many complaints does ClickPay have on BBB?

    ClickPay has 41 complaints filed with BBB in the last 3 years, 10 of them in the last 12 months.

  • How many customer reviews does ClickPay have on BBB?

    ClickPay has 27 customer reviews on BBB.

  • How do I file a complaint against ClickPay?

    You can file a complaint against ClickPay on BBB.

  • Where is ClickPay located?

    ClickPay is located at 433 Hackensack Ave, Hackensack, NJ 07601-6319.

  • How long has ClickPay been in business?

    ClickPay has been in business for 15 years, since 2011.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. As a matter of policy, BBB does not endorse any product, service, or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.