Reviews

This profile includes reviews for LeafGuard Holdings, Inc's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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LeafGuard Holdings, Inc has 51 locations, listed below.

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  LeafGuard Holdings, Inc

  One Tower Center Boulevard E Brunswick, NJ 08816

  
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  Leafguard of Pittsburgh

  3253 Old Frankstown Rd Ste C Pittsburgh, PA 15239-2940

  
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  LeafGuard of Southern Georgia

  506 Manchester Expy Ste B24 Columbus, GA 31904-6470

  
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  LeafGuard of Western New York

  370 Summit Point Dr Ste 1B Henrietta, NY 14467-9629

  
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  LeafGuard Holdings, Inc

  7300 N Crescent Blvd Unit 5 Pennsauken, NJ 08110-1541

  

Review Details

• Review fromChuck N

  Date: 01/23/2024

  3 stars
  Our LeafGuard gutters are 30 years old, and overall have worked well. About 10 years ago gutters on the south (windward) side clogged with fir needles, and after contacting the 'local' (65 miles away) company, they came and flushed all of them. However, about 6 years ago, one of the end caps started leaking - which is not covered by the warranty. Now several are leaking - three onto decks - the others leak onto the ground, so no big problem with them..

• Review fromJoshua C

  Date: 01/23/2024

  1 star
  They f*** up my original drip edge now the roof leaks into my door way. ******** said be done one way when did work was done differently. For how much money was spent on the gutters not impressed and will not refer to anyone or will I ever use them again ***********************

• Review fromSonja M

  Date: 01/16/2024

  1 star
  Absolutely the most disappointing misrepresentation of a Leaf Guard gutter sale that my elderly widowed neighbor has endured after not only being coerced into getting the Leaf Guard Gutters installed on her historic house when she doesn't even have trees, but also the unprofessional installation that has resulted in additional issues such as flooding in back and on front porch where gutter is routed on the roof. Although she has diligently attempted to get Leaf Guard to fix the issues due to the incorrect installation, the manager fails to acknowledge any responsibilities or resolution where he simply refuses to discuss. She is forced to hire another contractor to replace the gutters after paying out over $16K for unnecessary Leaf Guard gutters that was installed incorrectly. Companies should have clear guidelines to prevent a false representation in taking advantage of elders as well stand behind product and services to resolve issues that *** arise. Unfortunately, my neighbor has been a victim while incurring excessive costs in dealing with Leaf Guard's misrepresentation and lack of concern for negligent work performed while having to hire an outside contractor for gutter replacement and repairs.

• Review fromJim P

  Date: 01/06/2024

  1 star
  Terrible company. Product is fine but service ***** I have a reputable company coming to rip their product off and install a gutter system properly. Gutter Guard in ************** on ********** Ave should be avoided no matter what. Zero service.

• Review fromLouisa E

  Date: 01/02/2024

  1 star
  what I want to know is how a business this horrible with communication, customer service and lack of follow through can have a a customer review rating of **** starts out of 5 stars and still have an A+ rating and accreditation. I have leaf guard gutters on my home and in the warranty and what they tell you is all you have to do is call if there is maintenance or repair that is needed all you need to go is call and they will come out, inspect them and fix them no questions asked. First off you can never get a hold of anyone and when you do you then have to wait up to 2 business days for someone else to call you to schedule a time for them to come out and take a look. After playing phone tag for months if your lucky they show up and after they inspect what is wrong they don't ever have the right part in there truck to fix it, so then the tell you that you have to call and have another service request put in for them to come back with the right part to then never have them show up again. They also don't know how to properly install their own product the first time which also is a whole other run around with them to have them come fix their s**** **** if you can't get your act together bet out of the business. All they are doing is sending out their reps to tell you lies about a product and values that they don't stand by. They also want way too much for their horrible product. My recommendation is to take your hard earned money and spend it on gutters with someone else they don't deserve it.

• Review fromPage R

  Date: 12/20/2023

  1 star
  I spent almost 13K to have the gutters installed. They could not install 25 feet of the guttering. I contacted the company in November of 2023 to request a refund for the work they did not do. It took them over 3 weeks to get in touch with me. I tried for 2 months to get a response. They chose to only communicate via text message. I personally feel that they should have communicated with me verbally, but chose not to. They decided, finally after numerous, to send me a refund check for $1,000.00 which they decided to settle via text. I do not consider this matter as closed. I have attempted to contact them again to advise this was not acceptable. My calculations tell me that they owe me a minimum of $2,431.07. They have chosen to not honor my request for an adjustment. I find this company to be unprofessional. I will continue my efforts to recover the additional amount due. They owe me an additional $1,431.07.

• Review fromSteven S

  Date: 12/13/2023

  1 star
  We are still waiting for them to finish the leaking in the patio. No response to calls or texts. Wish we never have gotten the gutter

• Review fromMary B

  Date: 12/12/2023

  1 star
  We called LeafGuard about gutters. Horrible experience!! The guy that came out would not give us an estimate. He just kept saying , “Don’t you think it is the best choice”. This is after an hour sales pitch about how bad the other gutters are for your home. My husband and I repeatedly ask for an estimate after about five times. He said, “Sorry I failed you”. Then called his boss and told him he was leaving as he had failed us! I said loudly while he was on the phone. We just need an estimate to look at before making any decision. I called and told the company how we were treated. They said they would email the estimate ASAP which they said would be over $14,000. This was over two weeks ago and still no email with estimate.

• Review fromCarl F

  Date: 12/08/2023

  1 star
  Leafguard installed a new gutter system on the entire house. When the crew arrived we covered what was to be done. We were replacing hail-damaged gutter helmets and I was told the old s**** holes would be filled with silicon. The response was, "We don't do that". I refused to sign the work authorization. The lead installer made a call and I was then informed they would fill the holes. I later learned from an insurance adjuster and roofer that filling holes with silicone wasn't a long-term solution. We ended up replacing the questionable shingles. During the installation rotted trim boards were found and rotted siding exposed. I understood that any damaged facia or trim would be repaired or replaced. I was then informed that the contract covers up to 10 feet of trim and facia and the areas in question were not covered. When I asked if they would provide recommendations on who could make the repairs they had none. I was left to find a solution. This couldn't be the first time they encountered rotten trim under an old gutter. No concern, it's your problem. Before beginning installation, a downspout was eliminated. The install crew could not adjust the final invoice but payment was due. I paid the invoice with the understanding that a refund of $321 would be issued. Ninety-three (93) days later there has been no refund, just promises and excuses. It took over 60 days, and multiple text messages with management to get a bill paid for a damaged screen. I won't go into the major ice cycle problem that we experienced except to summarize their explanation; "You need to wait for 4-6 rains and/or 8 to 10 snows before the system will work as designed. The lubrication needed during the installation process takes time to wear off." SERIOUSLY? Several chemicals would remove the lubricant if that was a problem they were concerned with. Today I learned of major management changes. Not surprising...Find folks who care! It has been a very expensive and very unpleasant experience!

• Review fromBarry K

  Date: 11/20/2023

  1 star
  This com[plaint is an addendum to my previous complaint.
  As a result of my complaint, A week ago Friday I received a call at 8AM from a person "named" Brian show I identified himself as the Director of the North East Region for Leaf Guard. He had reviewed my complaint and told me that someone would het back to me within a day or two to resolve my issue. When asked, Brian gave me his phone number,
  
  Four business day later when I had still not heard from Leaf Guard, I called the number Brian had given me and much to my surprise, Had answered the call. When I told him that I was still waiting for a call, he said that he was in the branch that would service me and would have someone call me within and hour or two. It is now six days later and I'm still waiting for the call.
  
  I believe that Leaf Guard is built on the corporate culture if lying to the customer. I am sorry I ever started doing business with this company. besides that fact that their product as OK, oy great, they do not stand behind their product.