Reviews

This profile includes reviews for O'Reilly Auto Parts's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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O'Reilly Auto Parts has 4377 locations, listed below.

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  O'Reilly Auto Parts

  233 S Patterson Ave Springfield, MO 65802-2210

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  O'Reilly Auto Parts

  8123 Page Ave Saint Louis, MO 63130-1111

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  O'Reilly Auto Parts

  4195 Osage Beach Pkwy Osage Beach, MO 65065-2151

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  O'Reilly Auto Parts

  2614 State St E Saint Louis, IL 62205-2325

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  O'Reilly Auto Parts

  7090 Lansdowne Ave Saint Louis, MO 63109-1950

Review Details

• Review fromGeorge S

  Date: 11/18/2023

  1 star
  Went into the store on 11/18/2023 at around 6:50pm. I purchased a gallon of "Aircraft remover". I went up to the counter and I had 3 digital $5 off coupons that I wanted to combine and use. Zac the "acting manager" said he could only accept 1 coupon per transaction, even though there was no stipulation in my coupon that said it was limited to 1 per transaction. I argued that since it was not written anywhere on paper, he needed to accept my 3 coupons. He gave me the lame excuse it was "implied", instead of in writing. I call B.S!! I will gladly follow any policy, as long as it's written in stone, otherwise you can't just make up rules ***** nilly.

• Review fromDebra W

  Date: 11/16/2023

  1 star
  I am 74 worked 8 years for oreillys thought it was a good company to work for but boy was I mistaken. Gave 2 weeks notice and was told I had to so i could get paid sick pay (by store mgr). Wrong, human resources said part timers do not get sick pay when they leave, same Mgr. That forgot to notify main office when I handed in my paper to store manager. Had to call office my self to find out why I didn't get my final check on last day of work, which ****** says was due on last day worked. Again joke. Was told by office dist Mgr. Turned in my paper work only after I had called. I would not recommend anyone go to work for a company that treats there employees that way. I quit because it was getting harder to lift heavy freight. Nice going *********

• Review fromBlaine N

  Date: 11/01/2023

  1 star
  ****** died in less then 2 years... next warrantied replacement died in less then a year. Store is scamming people.

• Review fromAndy R

  Date: 10/28/2023

  1 star
  Cheap garbage parts from wheel bearings, cv axles, all brake components, shift cables and more theyre all c*** 3 different sets of brakes in 1 years time all were oreillys "high end parts" either dont fit correctly, wear out very prematurely or are just plain junk cheap chinese s*** will no longer buy anything from them go to napa at least their fleet parts are quality

• Review fromMichael G

  Date: 10/28/2023

  1 star
  Went and bought two batteries from the ******* store let my diesel sit one winter and now both batteries are bad. Over $300 in batteries bad after one winter.

• Review fromWalid S

  Date: 09/29/2023

  1 star
  **** be aware of buying any brake parts for any car I bought brake system for my Lexus car. Include rotors,calipers,and pads for front and rear wheels . Less than 6 my front brakes on my car shakes and rattles every use brakes on highway store manger and his helper have no mechanical understanding of breaking system and insist that I have other issues with my car. My brake came with limited life time warranty this is BS . Warranty cover only manufacturer defects. Which really does not cover anything

• Review fromJanette C

  Date: 09/23/2023

  1 star
  Referring to a specific store (************* ********, **) I literally WILL NOT ever return to that store, which ***** cause it's just 2blks from my house. I don't think I've ever experienced the lack of help that this store gave me. It wasn't overloaded with customers, instead of offering any kind of concern in helping me all I got was, "what we have is down that isle" that's it !!! On top of making me feel as though I was stupid/taking up their time. I didn't know sz of hose I needed on radiator or heater so the 3rd time to register I thought perhaps the employee behind counter with screen in front of him would be able knowing more then me "Not" so then started giving him info on my car think'n he'd punch info on my car relating to specific hoses and could at least give me a idea, instead stopped me right after yr and make of my car and said "that's not going too help" I won't be able to find what u need.... REALLY.......... not only did my time of an hour I'd spent there this morning a total waste it as well ended putting me getting nowhere in fixing my issues- So Very DISAPPOINTED- UNPROFESSIONAL...

• Review fromSusan A

  Date: 09/21/2023

  1 star
  Tried speaking to the Manager ******* in the ** store on North Main St. in ********** ** about something I spoke to him 2 weeks ago. I never heard back from him so I called him back multiple times. Each time I called they asked me who was calling came back to the phone and told me he was busy. I also left my phone number they said he would call me back. This went on for 3 days and still no phone call. Called back to speak to the District Manager, someone named **** said he was not in but worked there also. In all my experiences District Managers don't work in the same store as the Managers. I asked for his email so that I may reach out to him and email him. They would not give it to me. Said they could have him call me back, told them I'm still waiting for a call back from the manager, and that every time I call to speak with him they always tell me he is busy. This is not acceptable. Very poor business and very unprofessional. I will never shop at another O'Reillys again. Also if ******* cannot do his job as a Manager and take on his responsibilities he should not be a manager there.

• Review fromDaniel J

  Date: 09/20/2023

  1 star
  Got yelled at by a man named **** who claimed to be an associate manager. All I wanted was help resolving the issue. I tried to keep cool about it but he continued to snap at me and went on repeat with his words. Getting louder and louder every time.

• Review fromPatrick N

  Date: 09/20/2023

  5 stars
  I went to the ****** and ****** store. ***** was extremely knowledgeable and came outside to assist me with my truck. Saved me money and did not sell me items that I didnt need.