Reviews

This profile includes reviews for O'Reilly Auto Parts's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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O'Reilly Auto Parts has 4377 locations, listed below.

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  O'Reilly Auto Parts

  233 S Patterson Ave Springfield, MO 65802-2210

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  O'Reilly Auto Parts

  1874 Highway A Washington, MO 63090-6448

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  O'Reilly Auto Parts

  112 W Ashley Rd Boonville, MO 65233-1172

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  O'Reilly Auto Parts

  956 Talon Dr O Fallon, IL 62269-1848

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  O'Reilly Auto Parts

  PO Box 790098 Saint Louis, MO 63179-0098

Review Details

• Review fromJohn B

  Date: 07/31/2025

  1 star
  On May 30, 2025 I returned a defective alternator to the *******, IA store to get a full refund under a warranty claim. The claim was honored to my satisfaction. I was treated rudely by store personnel as a customer. The store personnel seemed to show lack of training and competence in their jobs. They seemed to move slowly. They seemed to have hounded me with a lot of questions because they were too lazy to read the warranty claim paperwork I submitted with all the information needed on it. One personnel hurt my hand when he spun an alternator box around violently on the counter.

• Review fromJames G

  Date: 07/25/2025

  1 star
  scale does not go low enough for the store in *************, **. Asst ******* is a brain dead moron who is only qualified to scrub toilets. Bought a faulty starter that exploded on the first crank but the asst *******, who is under the delusion that he has the deductive powers of Sherlock ******, Hercule Poirot and ******* **** combined, accused a very highly rated professional mechanic shop of hitting the starter with a hammer. Asst ******* couldn't find the sun on a clear summer day at high noon nor could he think his way out of an empty field. ********** is nothing but a straight up rip off.

• Review fromAleciah

  Date: 07/22/2025

  1 star
  April 15, 2025 Amount paid ***** plus tax Purchased windshield wipers on April 15th the sales associate on my receipt **** seemed to struggle putting on those blades at the time. A few days ago the passenger blade came off. I drove 45 mins home in the rain with only a driver side wiper. My wiper was fine I used it on high speed because it was raining. A new passenger wiper was ordered. I went into the store today 4-24-25 to have the new one put on. He had me to check that the wipers were secure before leaving. On the way to Tyler ** for a medical appointment the same day as he put on my passenger blade, my driver blade comes off during a ***** **** sabotaged my driver blade on purpose. So evil. I am a caregiver for my mother with Alzheimers, and if I would have had an accident and gotten killed who would have taken care of her. **** didnt care. He was only thinking of himself.

• Review fromAmanda B

  Date: 07/14/2025

  1 star
  I heard from several employees that the newer district manager is always negative and wants everything done exactly his way. He is extremely rude and doesnt know how to communicate with the employees. I also know that the district manager has been causing people to quit. He should be demoted or fired immediately. He is a bad weed that needs to be pulled and gotten rid of. He is the district manager of store 813 in ********** ********.

• Review fromMatthew B

  Date: 07/04/2025

  1 star
  My son has an anxiety disorder aspbergers he is very capable and was more than qualified i believe they discriminated against him he was nervous the management wasn't understanding

• Review fromLauren S

  Date: 06/20/2025

  1 star
  The store in ******, ** allows their assistance manager ******** showcase lewd behavior with another coworker during business hours inside the store in front of other staff members without the regard of customers can see them from outside. What kind of behavior is ******** presenting here as they are still employed or seems like there has been NO repercussions for their inappropriate behavior in a professional business setting?

• Review fromDeborah T

  Date: 06/19/2025

  1 star
  A mechanic in ****** called ******** to get a part number. Was cut off mid conversation. Was told I don't - - - - ing help people from the ***********. then hung up. I hope no Canadian will have any service done by this company

• Review fromSteve H

  Date: 06/15/2025

  1 star
  Store in ********* fla would not honor either the 20% discount on fathersday or free pads if you ordered rotors. The guys behind the counter did not know how to honor the advertisements on the web page. Ordered what i needed from rock auto.

• Review fromJohn S

  Date: 06/08/2025

  1 star
  ********** at 5400 s 3500 w are nothing but idiots. The white ones don't understand what the h*** I'm talking about and the Hispanics don't know how to speak English. But then again what does ******** give a ****. Hire all the non-speaking English people we can to get a **** from the government.

• Review fromLee B

  Date: 05/09/2025

  1 star
  The ********** at ****************************************************************************** is the worst! I needed a battery and because it had been replaced before (under warranty!), they gave me a trashed battery that had three dated stickers on it. It was completely dead and couldn't be charged. I went to a more reputable ********** in the area and they're the ones who told me the condition of the replacement and gave me a brand new one. This isn't the only incident at the ****** location, but it was the last time I was going to deal with them.