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Business Profile

Auto Service Contract Companies

Automotive Product Consultants, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Service Contract Companies.

Reviews

Customer Review Ratings

4.82

Average of 297 Customer Reviews

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Review Details

  • Aisha S

    Date: 07/17/2025

    The customer service professional I just talked with was knowledgeable and efficient.Really helped me to understand certain details.

  • Anthony C

    Date: 07/16/2025

    the associate that waited on me was FABULOUS. perfect attintive caring went the extra mile and was very knowledgeable . he should get an award for CONSULTANT of the year.

    Automotive Product Consultants, LLC

    Date: 08/05/2025

    Thank you for letting us know that ***** was FABULOUS, ATTENTIVE, CARING, and went the extra mile. ***** is new to the industry, but he is not new to providing great customer service. We appreciate your feedback.

  • Linda B

    Date: 07/15/2025

    ****** was patient, kind and very helpful. She was efficient and gave me immediately what I needed. Thank you for having customer service so easy to talk to.

    Automotive Product Consultants, LLC

    Date: 07/22/2025

    Thank you for letting us know that ****** was patient, kind and very helpful. She was efficient and gave you immediately what you needed and that she so easy to talk to. We love to hear that. Thank you for your feedback.

  • Ronald F

    Date: 07/15/2025

    Customer service is wonderful ****** took of my request quickly. I would recommend them as the contract is for 6 years or 60k miles with $0 co pay.

    Automotive Product Consultants, LLC

    Date: 08/05/2025

    Thank you letting us know that ****** took care of your request quickly and we love to hear that you would recommend our organization. That is the highest compliment that we can get and what we strive for with each customer. Thank you for your feedback.

  • diana l

    Date: 07/07/2025

    The consultant I spoke to was very courteous and helpful. He explained the refund process to me in detail and gave me a return ********** information on how to contact him. *****

    Automotive Product Consultants, LLC

    Date: 08/05/2025

    Thank you for letting us know that ***** was very courteous and helpful. ***** strives to provide excellent customer service by keeping the customer informed every step of the way. Thank you for your feedback.

  • Rhonda W

    Date: 07/07/2025

    I had an outstanding experience with the customer service team and felt compelled to share. From the moment I reached out, I was treated with kindness, professionalism, and genuine care. Every question I had was answered thoroughly and promptly, and I never once felt rushed or dismissed.What truly stood out was their willingness to go above and beyond. They not only resolved my issue efficiently, but also followed up to ensure everything was working smoothly. Its rare to encounter a team so committed to customer satisfaction these days.This level of service not only resolved my immediate concerns but also earned my long-term loyalty. Highly recommend!

    Automotive Product Consultants, LLC

    Date: 07/25/2025

    Thank you for letting us know that ****** and each member of our team that you interacted with provided you with an outstanding experience from the moment you reached out, you were treated with kindness, professionalism, and genuine care. We love to hear that every question you had was answered thoroughly and promptly, And that you were never once made to feel rushed or dismissed. What truly stood out was their willingness to go above and beyond. They not only resolved your issue efficiently, but also followed up to ensure everything was working smoothly. Thank you for your feedback. it let's us know that our efforts to achieve our mission is headed in the right direction. Thank you for providing our organization with the highest level of compliment which is that you ' Highly recommend!"

  • Diana B

    Date: 07/02/2025

    Called to verify my policy and ****** **** was more than helpful, he was extremely polite, professional and very helpful, he was able to explain my concerns and double checked to make sure all information was correct. He is a great customer service representative and I thank him for all the help he gave me. I wish all customer service representatives were as nice as him.

    Automotive Product Consultants, LLC

    Date: 08/05/2025

    Thank you for letting us know that ****** was more than helpful, he was extremely polite, professional. ****** is very knowledgeable about this industry and makes it a point to always educate our customers on every option and benefit that our contracts offer. We have come to expect his thoroughness. We are happy that that he was able to address your concerns. We agree that he is a great customer care specialist. We hope that every encounter with our team is the same as you experienced with ******. We appreciate your feedback.

  • Michael M

    Date: 06/29/2025

    I have just completed the process of obtaining a Vehicle Warranty. The process was simple, staff provided excellent and accurate information. All was delivered as promised. Special thanks to ****** who patiently assisted me in the final steps

    Automotive Product Consultants, LLC

    Date: 07/01/2025

    Thank you for letting us know that our process is easy. That is what we strive for. We have revised our processes based upon customer feedback that has helped our organization improve. When you couple that with our senior customer care specialist Arlene who patiently provides customer care to our loyal customers that results in customer satisfaction we know that we are heading in the right direction. We appreciate your feedback.

  • Theresa H

    Date: 06/28/2025

    ******* was great, she helped me with everything I needed

    Automotive Product Consultants, LLC

    Date: 07/01/2025

    Thank you for letting us know that Makayla was great and helped you with everything. Makayla is one of our newest customer care specialist. She is not new to the industry, but she is new to our organization. We are expecting great things from her in the future and your feedback suggests that she is off to a great start. We truly appreciate your feedback.

  • Clarence K

    Date: 06/26/2025

    Mrs. ***** ***** was AMAZING!!! Very helpful, professional and she answered "ALL" my questions. I'd give this young lady a raise, she's an asset to her company.

    Automotive Product Consultants, LLC

    Date: 06/27/2025

    Thank you for letting us know that Trish was AMAZING!!! Very helpful, professional and she answered "ALL" of your questions. Trish is a lead customer care specialist with many years of customer care. She strives for the highest level of customer service with each call. We agree with that she is an asset to our organization. We thank you for letting us know that we are getting it right! Thank for your feedback.

Automotive Product Consultants, LLC is NOT a BBB Accredited Business.

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