Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Auto Service Contract Companies

Automotive Product Consultants, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Service Contract Companies.

Reviews

Customer Review Ratings

4.82/5 stars

Average of 297 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromVeronika N

    Date: 08/20/2025

    5 stars
    ******* ***** was very friendly, patient and helpful. Great customer service and deserves a raise :) . Have a great day.

    Automotive Product Consultants, LLC

    Date: 08/21/2025

    Thank you for letting us know that ******* was was very friendly, patient and helpful. We love to hear that about our team members. She is a recent addition to our team and is doing a great job. Thank for your feedback.
  • Review fromValerie M

    Date: 08/18/2025

    5 stars
    ****** ***** couldn't have been more helpful. She explained everything in detail and helped me immeasurably with my issue. She was so polite and informative and I just can't say enough how much I appreciated her help! She is an asset to anyone calling for assistance.

    Automotive Product Consultants, LLC

    Date: 08/19/2025

    Thank you for letting us know about ******. She is a senior customer care specialist that is sincere in her desire to provide excellent customer to each customer. We do agree that she is an asset to our customer care team and our customers as well. Thank you for your feedback.
  • Review fromJose G

    Date: 08/18/2025

    1 star
    This is a scam company and all these 5 star reviews are fake! Look at the complaints written by this company! They ripped me off. Im not getting more specific than that. I dont need to.
  • Review fromKenneth T

    Date: 08/18/2025

    5 stars
    It was such a pleasure to deal with A courteous thoughtful professional

    Automotive Product Consultants, LLC

    Date: 08/19/2025

    Thank you know for letting us know that ****** was a pleasure to deal with. That is exactly what we love to hear and hope to hear from all of the interactions with our customer care team. ****** is also a pleasure to work with as well. Thank you for your feedback.
  • Review fromGloria C

    Date: 08/15/2025

    5 stars
    Miss ****** ***** was awesome and outstanding. She gave me information that I was not aware of. She was also kind and considerate of my needs. She is most definitely a keeper.

    Automotive Product Consultants, LLC

    Date: 08/19/2025

    Thank you for letting us know that ***** was awesome and outstanding. We love to hear that and strive to make each of our customers feel the same way with when contacting everyone in our customer care team. ***** strives to educate our customer on all of the wonderful benefits of the coverage. Thank you for your feedback.
  • Review fromDavid C

    Date: 08/13/2025

    5 stars
    I called to get a copy of my contract, and ******* ***** was very helpful; in arranging for my request. It is always nice to interact with an agent who knows exactly what they are doing and is helpful throughout every step of the process. The quality of her work reflects well on your company.

    Automotive Product Consultants, LLC

    Date: 08/19/2025

    Thank you for letting us know that ******* was very nice when responding to your request. She is a recent addition to our customer care team, but not to the industry. She has several years of experience and definitely understands the process. We do agree that the quality of her work is what we want to be represented by our organization. We truly appreciate your feedback.
  • Review fromPatricia W

    Date: 08/11/2025

    5 stars
    ****** was so accommodating and made me feel so comfortable in my situation. She was very professional, friendly and helpful. Be sure to keep her on your team as she is outstanding.

    Automotive Product Consultants, LLC

    Date: 08/21/2025

    Thank you for letting us know that ****** was so accommodating and made you feel so comfortable in your situation. She is known for always being very professional, friendly, and helpful. ****** is a lead retention specialist that is very knowledgeable about the industry and passionate about providing great service to our amazing customers. Thank you for your feedback and we anticipate her being a part of our organization for a long time.
  • Review fromMike V

    Date: 08/08/2025

    5 stars
    ****** was very helpful in processing my request for supporting paperwork. She explained the process that I was interested in doing and made sure I was comfortable in executing the various steps.

    Automotive Product Consultants, LLC

    Date: 08/21/2025

    Thank you for letting us know that ****** was very helpful in processing your request. We love to hear that ****** explained the process that you were interested in doing and made sure that you were comfortable in executing the various steps. She is known by many of our loyal customers for providing excellent. Thank you for your feedback.
  • Review fromDavid M

    Date: 08/06/2025

    5 stars
    I called today to pay off my warranty. ***** was the representative that took care of my needs, and she did a wonderful job. She was very good at explaining my options and I'm very satisfied with the entire experience.

    Automotive Product Consultants, LLC

    Date: 08/21/2025

    Thank you letting us know that ***** took care of your needs, and she did a wonderful job. She is an effective communicator and is always willing to educate the customer on all available options. We love to hear that you were satisfied with the entire experience. We appreciate your feedback.
  • Review fromMegan C

    Date: 08/05/2025

    5 stars
    Very helpful and quickly answered my question. I received a PDF of my warranty contract within a few minutes of my phone call.

    Automotive Product Consultants, LLC

    Date: 08/06/2025

    Thank you for letting us know that ****** was very helpful and quickly answered your questions. ****** is an experience senior care specialist that is very knowledgeable and very efficient. She strives to provide our customers with the highest level of customer care. Thank you for your feedback.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.