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Business Profile

Stock Transfer Agents

EQ Shareowner Services

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Stock Transfer Agents.

Reviews

This profile includes reviews for EQ Shareowner Services's headquarters and its corporate-owned locations. To view all corporate locations, see

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EQ Shareowner Services has 2 locations, listed below.

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    Customer Review Ratings

    1.04/5 stars

    Average of 47 Customer Reviews

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    Review Details

    • Review fromdebra g

      Date: 04/01/2024

      1 star
      They are completely worthless. After over 3 attempts to get something as simple as a duplicate statement, I finally gave up and called the investor relations sept for the stock I held. I got what I needed in 5 minutes and we had a ******************** about the company theyve trusted with their shareholders.
    • Review fromRobin L

      Date: 01/29/2024

      1 star
      I am currently in the middle of a nightmare with this company. They are holding my money hostage. They never give you straight answers. I am also trying to get shares sold but I have to wait for a statement to be mailed just so I can tell them what my account # is. I'm on day 10 of waiting for this statement to arrive. This company should be reported to whoever oversees stock transfer agents. I've recently done several transfers with Computershare and every transaction moved very fast. I would sell my shares at noon and would receive my check via *** 2 days later. This place.doesnt use Fed Ex or ***?!!!! What year is this?!!!!! I feel as if I'm going to find out that this company stole everyone's stock and left town under the cover of darkness or the very slow **** system. I'm very concerned I won't get the money owed to me. If you are.considering using this company, please take the warnings of EVERY REVIEW and go elsewhere. I would suggest Computershare.
    • Review fromKaren Z

      Date: 12/04/2023

      1 star
      Stay away! This company is awful. Horrible customer service. You want to sell your shares? Good luck! They make you jump through hoops. No one knows what they are doing. They make you wait 10 days between transactions. They are full of excuses for their system failures. Its horrible. There are many better options. Wish I wouldve known this earlier. I am reading nothing but bad reviews.
    • Review fromMark H

      Date: 11/09/2023

      1 star
      This company deposited someone else's dividends into my account. My bank caught the error and returned the deposit. This happened twice on two different dates. I then received two letters from the company asking me for cashier's checks from the bank. I checked with my bank security department. They confirmed the deposits and returns. I called the company, for which the representative tried to talk to someone in the back office. This one call took over an hour. ******* was finally able to confirm that they received the funds returned. I'm not being paid for my time. I feel like billing them.
    • Review fromAdam T

      Date: 11/08/2023

      1 star
      Sold some shares and specifically told them to put money into my bank account. What do they do Mail checks!! They claim they could not identify bank for deposit. I guess routing number and account number is not enough information for these clowns. So glad all my shares are out of their hands!
    • Review fromMike H

      Date: 11/07/2023

      1 star
      This "company" is an utter joke. Want to get around the hoop jumping? Call several times because they all sing from a different hymn sheet. Tools....
    • Review fromRyan D

      Date: 11/07/2023

      1 star
      ***** Fargo can **** it for using this company but then again that should be expected with WF
    • Review fromtammy b

      Date: 11/01/2023

      1 star
      This company has horrible customer service. They can't even fed ex anything to you. What year is this. Had to fax everything. 2 weeks out still trying to get my money for shares I sold. Sooo ridiculous!
    • Review fromBeatrice A

      Date: 10/31/2023

      1 star
      Worst service ever - unable to see my GE account - maybe it is time to cash out of GE !!!!!
    • Review fromDon S

      Date: 10/09/2023

      1 star
      If I could leave fractional stars, I would.I'm not sure why these companies are outsourcing this company to manage their dividend reinvestment plans. ABSOLUTELY HORRIBLE COMPANY! I tried to help my aging mother access her online account and I got every excuse in the book why they couldn't access her account. So we sold all $2 Million worth of shares just to get their thumb off her accounts!Stay away from any company that has EQ managing their shares! ********** COL(R), U.S. Army

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