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Business Profile

Window Installation

1-800-HANSONS

Headquarters

Reviews

This profile includes reviews for 1-800-HANSONS's headquarters and its corporate-owned locations. To view all corporate locations, see

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1-800-HANSONS has 19 locations, listed below.

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    Customer Review Ratings

    4.4/5 stars

    Average of 1,237 Customer Reviews

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    Review Details

    • Review fromPenni M

      Date: 07/02/2025

      5 stars
      They did a wonderful.job. It was a hot muggy day but the got all 7 installed in a timely manner and cleaned up beautifully.
    • Review fromDouglas I

      Date: 07/02/2025

      5 stars
      ***** ******* was great to work with on getting a new shower installed. He is very knowledgeable about the product and Hansons. His personality and likability make him very easy to talk to. He was honest and gave us all of the options to get the work done...Thank you *****.
    • Review fromBrian I

      Date: 06/30/2025

      5 stars
      Thanks to ****** ***** I got a great price on some triple pane windows and patio sliding glass doors with a life time guarantee. I'm very pleased and happy to do business with Hansons and ****** *****.
    • Review fromDeborah S

      Date: 06/30/2025

      5 stars
      ***** at ****** came out to give me a quote for roof and gutters. Very professional. Excellent at explaining process and products used.
    • Review fromRosa C

      Date: 06/28/2025

      5 stars
      ***** ******* was the representative for Hansons. He was extremely knowledgeable and walked us through every aspect of the installation project. He was not pushy and was very polite. If the rest of the project goes as well we will be so happy.
    • Review fromMaureen M

      Date: 06/27/2025

      5 stars
      Ther sevice is excellent !! I plan on using Hansons again for another project.Absolutely 5 star service
    • Review fromRichard H

      Date: 06/26/2025

      2 stars
      We contracted with Hansons to install gutter guards on our home. We ran into several snags and snafus. First, a color change in the gutter guards was made within one hour of signing the contract. A change in contract was made with the salesperson. A day or so before the installation, we wanted to confirm the color change was active. It was not. I provided documentation that the change in contract was made. I informed the salesperson about the mistake. His response, "Wow my bad - I was driving when we did the **** Sorry about that - she has it now!".Wow my bad?!?! The change occurred because I inquired, not because of the salesperson's doing.Secondly, the job was done by a third party. We were not informed of this prior to signing the contract. In fact, we have learned that Hansons does not do any work but subcontracts all jobs. This misrepresents facts in both advertising and ******** add on to this, if Gishs Gutters were subcontracted by Hansons, we probably could have hired Gishs Gutters to do the job for a lessor amount.Third, we did not receive a call prior to the installation crew arriving. When I spoke to a Hansons' representative on the phone regarding this, I was told an email/text was sent giving a window of time, 8am - 12pm. However, an email from Hansons reads:"Your Project Coordinator will contact you the morning of your appointment to explain what to expect to take place that day and answer any questions you may have about the installation."This call never *********** all honesty, I cannot provide a review on Hansons' work because Hansons did not pick up a tool to do the installation. I can, however, provide an evaluation for ****** Gutters. They were extremely professional and installed a product that was to our satisfaction. I would recommend Gishs Gutters to other people.

      1-800-HANSONS

      Date: 07/01/2025

      Mr. ***** 1800Hansons takes positive and negative reviews very seriously, and we appreciate the feedback. The comments have been forwarded to management for review, and we are sorry for any inconvenience that may have occurred.
    • Review fromLinda W

      Date: 06/24/2025

      5 stars
      The representative was so through and nice. I can't wait to have new windows.
    • Review fromJenn E

      Date: 06/23/2025

      5 stars
      ***** was very knowledgeable about the windows they have to offer and answered all the questions I had. Definitely will use Hanson again
    • Review fromDrew M

      Date: 06/20/2025

      5 stars
      They should up around 10 am to install a new roof. By 7 pm they were done and cleaning and packing up. They installed a new thing called a ridge vent. Instead of those square looking vents. I recommend the company.

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