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Business Profile

Jewelry Stores

JamesAllen.com
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BBB Accredited BusinessA Rated by BBB

Reviews

This profile includes reviews for JamesAllen.com's headquarters and its corporate-owned locations. To view all corporate locations, see

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JamesAllen.com has 3 locations, listed below.

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    Customer Review Ratings

    4.6

    Average of 215 Customer Reviews

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    Review Details

    • T Wayne D

      Date: 10/22/2022

      Great customer service! Quick turn around! Always ready to assist you.

    • Alex T

      Date: 10/17/2022

      I know it's a real diamond because it came with the IGI certificate. But when I received it, I took it to a good friend who is GIA certified. He tested it with a Presidium Diamond Multi Tester, and it did NOT test as a diamond. When I called James Allen to inquire why an HPHT diamond would not test as a diamond, I received a response indicating that the metals in an HPHT diamond will sometimes cause it to not test as a diamond. She also told me earth-mined diamonds sometimes do not test as diamonds. My GIA friend told me the second part of her explanation is complete BS, that of the thousands of earth mined diamonds he has examined and tested, they have ALL tested as a diamond with the Presidium Multi Tester. SO, it is a beautiful stone. I'll give them that. But James Allen should tell you up front BEFORE you purchase an HPHT diamond that it will not test positive if you take it to a jeweler. Which in turn, may affect an appraisal from a third party. Just a heads up.

    • Deanna M

      Date: 10/10/2022

      Really happy with the diamond studs my husband purchased for me from James Allen! They are beautiful and the packaging was very thoughtfully done.

    • Caleb C

      Date: 10/03/2022

      My fiance and I are both in love with James Allen and the ring we chose to purchase from them. I would recommend them 10/10 times!

    • Paul T

      Date: 10/01/2022

      The diamond studds came out great. Wife loved them. Nice job.

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