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Business Profile

Jewelry Stores

JamesAllen.com

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Jewelry Stores.

Visit Website(877) 826-9866Email BusinessWrite a Review

About

This business has 1 alert

Overview

JamesAllen.com

Frederick, MD 21701-4994

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Find a Location

JamesAllen.com has 3 locations, listed below.

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    BBB Accreditation & Rating

    BBB Accreditation: None

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Rating

    Not Rated

    Reasons for rating

    • This business has no rating because it is out of business.
    More InformationHow are BBB ratings calculated?

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    About This Business

    This company provides premier online diamond and bridal jewelry retail services, specializing in engagement rings, loose diamonds, wedding rings and other fine jewelry.

    Products and Services

    This company offers jewelry sales and services.

    Business Details

    Local BBB:
    BBB of Greater Maryland
    BBB File Opened:
    11/6/1999
    Business Started:
    11/1/1999
    Business Started Locally:
    11/1/2001
    Business Incorporated:
    7/6/2006
    Type of Entity:
    Corporation
    Alternate Names:
    R2net, LLC
    James Allen Diamonds, Inc.
    Business Management:
    Mr. James Schultz, President

    Additional Contact Information

    Principal Contacts
    Mr. James Schultz, President
    Customer Contacts
    Mr. James Schultz, President
    Fax numbers
    Primary Fax: (301) 631-1428
    Additional Phone Numbers
    Other Phone: (301) 631-1414
    Additional Email Addresses
    Primary: Email this Business
    Social Media

    Additional Information

    Refund and Exchange Policy
    A 30-day return policy gives our customers plenty of time to ensure they are completely satisfied with their purchase. If, for any reason, they want to return an item, they can do so for a full refund or exchange, no questions asked.
    Business Categories
    Jewelry Stores, Jewelry Designers, Diamonds, Pearls

    Latest Reviews

    • Nadia W

      "If I could give 0 stars, I would. My fianc bought the engagement ring on 09/22/25 and proposed on 12/24/25." ... Read full review

    • Kildia C

      "The ordering process was incredibly easy and hassle-free. The website design made it easy to find exactly what I was looking for, and my order was received faster than expected."

    • Edgar R

      "I had purchased my engagement ring a couple months prior and had a great in store shopping experience where the saleswoman was informative and helpful in what I was looking for. A few months later, I walked in with my fiance to purchase her wedding band." ... Read full review

    View all Reviews

    Frequently asked questions about JamesAllen.com

    • Is JamesAllen.com BBB Accredited?

      No, JamesAllen.com is not BBB Accredited. Businesses are under no obligation to seek accreditation.

    • What is the BBB rating of JamesAllen.com?

      JamesAllen.com is not currently rated by BBB. This business has no rating because it is out of business.

    • How many complaints does JamesAllen.com have on BBB?

      JamesAllen.com has 45 complaints filed with BBB in the last 3 years, 5 of them in the last 12 months. This profile includes complaints for the headquarters and corporate-owned locations of JamesAllen.com.

    • How many customer reviews does JamesAllen.com have on BBB?

      The BBB Business Profile for JamesAllen.com shows 119 customer reviews. This profile includes reviews for the headquarters and corporate-owned locations of JamesAllen.com.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. As a matter of policy, BBB does not endorse any product, service, or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

    When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.