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Business Profile

Pest Control Services

Home Paramount Pest Control

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Pest Control Services.

Reviews

This profile includes reviews for Home Paramount Pest Control's headquarters and its corporate-owned locations. To view all corporate locations, see

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Home Paramount Pest Control has 35 locations, listed below.

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    Customer Review Ratings

    1.29

    Average of 24 Customer Reviews

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    Review Details

    • Mary Jane B

      Date: 04/14/2023

      4/14/23 Termite Inspector was scheduled to come to my house between 8 am to 11 am, at 10:45 am I was looking out the window the driver was right in front of my house because he got stopped by the school bus once the school bus moved the drive kept driving on by....I called the office and the CSR said that he could not reach the driver and wanted to re-schedule...I told him that I had already taken the day off and wanted to get my appointment taken care of...he said that he would have a supervisor call me back....as of 2:17 pm still no word from the company....my service was already paid for...they don't have to worry about me paying in advance for anything else as this will be my last time working with them.
      Signed by a Unhappy Customer!

    • Kevin P

      Date: 03/27/2023

      Termite inspectors failed to show on three different attempts. I waited for three, three-hour windows. The main customer service line could not reach the inspectors and only offers to reschedule. I asked to cancel and get a refund. They said they could cancel but not provide a refund. I asked what if I can’t take anymore leave for an appointment window, they said an inspection is mandatory. This is wrong, I have committed my time, home paramount has failed for a total of nine wasted hours. Better off buying my own bait system.

    • Christopher F

      Date: 03/06/2023

      We have been a customer of Home Paramount since 2008, but today is the last day.
      The organization has slid into disrepair. The management no longer follows through with their contracted agreement. Birds in our rafters and it takes over three weeks for them to return a call. There is no sense of urgency, zero customer care or empathy and even less respect or professionalism.
      Back in 2008 they were great, in 2023 there are better options to spend your money.

    • Jennifer B

      Date: 10/26/2022

      ZERO!!! I was alerted that someone was on my property via my Ring doorbell alert (No he did not ring the bell). There was a young guy walking around my property looking all around, then walking up and down the sidewalk in front of my neighbors' houses. When he came back on my property I asked via the doorbell "who is was, and why he was on the property." He stated "doing termites checks" - DID NOT INDENITFY himself or his company until I asked him what's his company's name.
      I called Home Paramount Pest Control- Fallston, MD- office immediately. A lady named Roxane answered the phone, I told her that there was a tech on my property without my permission. She stated that the previous owners had a contract, and since it wasn't renewed they are removing the traps. I stated "I wanted to talk to a manager because I should have been notified prior to someone just showing up on my property unannounced." She told me she would take my name, and someone would call me back. I stated again "No I want the name of a manager, and to speak to them now" She they said "No you aren't, and hung up on me"

      WHAT KIND OF BUSINESS SHOWS UP WITHOUT ANY NOTIFICATIONS, AND DOESN'T EVEN KNOCK/ RING THE DOORBELL BEFORE ROAMING AROUND THE PROPERTY??? Then you have a office staff that is simply RUDE!!

      Home Paramount Pest Control

      Date: 10/31/2022

      Home Paramount Regional Manager has been in contact with Ms. ******* and is scheduled to speak again regarding the termite bait system later this week. The termite system that is installed is not the property of the homeowner and must be removed upon cancellation of services.

    Home Paramount Pest Control is NOT a BBB Accredited Business.

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