Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Tour Operators

EF Go Ahead Tours

Reviews

Customer Review Ratings

4.16/5 stars

Average of 348 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromLee Ann S

    Date: 04/07/2025

    5 stars
    I have taken 4 tours with this company. Three of these were tours specifically for solo travelers. My most recent tour was a regular group tour. The tours have all been great. The hotels are 4 to 5 stars and the optional excursions have all been well worth the time and money. The tour guides are very knowledgable and work hard to ensure that participants have a wonderful vacation experience. Overall, I think these trips are a great value with so many places explore.

    EF Go Ahead Tours

    Date: 05/06/2025

    Thank you for sharing your experience! We're happy to hear that you've enjoyed four tours with us, including three specifically for solo travelers and your most recent regular group tour. It's wonderful to know that you found all the tours to be great and that our hotels and optional excursions met your expectations in terms of value and quality.


    We're especially pleased to hear that our knowledgeable tour guides worked hard to ensure you had a wonderful vacation experience. Your feedback about the great value and the many places to explore is greatly appreciated

  • Review fromKatherine (Kate) W.

    Date: 04/07/2025

    5 stars
    Our guide was amazing -he kept us entertained and engaged while shepherding us to events every day. Even on off days his suggestions were great. I will definitely travel with EF Tours again
  • Review fromJeanne K

    Date: 04/07/2025

    5 stars
    This was my 4th EF tours. It was to ***********/****. It was by far my most favorite trip ever. Excellent guide, beautiful scenery, great places to stay and amazing tours
  • Review fromKenneth S

    Date: 04/07/2025

    5 stars
    We have done multiple tours with EF Go Ahead - they never disappoint! Excellent service, quality customer interaction. We couldn't be happier with the service they provide. We will be booking another tour with Go Ahead soon!

    EF Go Ahead Tours

    Date: 05/06/2025

    Thank you for your wonderful review! We're thrilled to hear that you've enjoyed multiple tours with EF Go Ahead and that our service and customer interaction have consistently met your expectations. It's fantastic to know that you couldn't be happier with the experiences we've provided.


    We look forward to welcoming you on another tour soon!

  • Review fromRachel W

    Date: 04/07/2025

    5 stars
    This was our first experience with this tour group and we are so happy we tried it out! Our London experience was wonderful and we enjoyed every minute! Our tour guide was an expert and kept us on time and where we needed to go. She answered any questions we had and was very patient. When we got extended due to the fire at **************** *** made sure we had a place to stay, our flights were figured out and gave us suggestions on what else we could do in ****** during those three extra days. She really eased our minds and made sure we were ok!

    EF Go Ahead Tours

    Date: 05/06/2025

    Thank you for sharing your wonderful experience! We're thrilled to hear that your first tour with us was such a success. It's fantastic that you enjoyed every minute of your London adventure and found our tour guide to be an expert who kept everything running smoothly. We're glad to hear that all your questions were answered with patience and care.


    We understand how stressful unexpected travel changes can be, and we're happy that *** was able to assist you during the Heathrow airport closure. Ensuring you had a place to stay, sorting out your flights, and providing suggestions for additional activities in ****** truly exemplifies our commitment to our guests' comfort and peace of mind.

  • Review fromDeb T

    Date: 04/07/2025

    5 stars
    This was my first tour of Europe. I went without preset expectations or preconceived ideas and had an unforgettable and remarkable adventure!!! The balance struck by scheduled educational tours, free time to explore, and delectable meals with fellow travelers was perfectly orchestrated. Our tour guide, ***** knew how to shepherd us, keep us on schedule, and yet give us the freedom to ask, wander, and soak in the experiences as we moved from place to place. I highly recommend EF Go Ahead Tours
  • Review fromBrian H

    Date: 04/07/2025

    5 stars
    A wind storm cancelled my flight to ****** on the day I was to fly to *****. EF Go Ahead Tours support tried to rebook me and would have had not ***************** come up first with an alternative way of getting me to ******. Once there, I had a fine tour of Northern France under the guidance of a superb tour director. All the hotels and optional excursions were first rate.
  • Review fromMaurice G

    Date: 04/07/2025

    5 stars
    My Dream Vacation to **** and ********* This was my dream trip of a lifetime time and EF Tours did not disappoint and turn my dream trip into a serious reality, from the flights to the choice of Hotels. There aren't enough words to describe the time that i had. The guides in both places where so knowledgeable and treated you like family who were coming to visit. And the choices of where to dine was amazing i didn't have not one bad meal the entire time I was away. I can't write not one bad word about my experience with EF tours. I would highly recommend to any of my friends and family I can hardly wait until I book my next vacation with them??
  • Review fromJoanne R

    Date: 04/05/2025

    1 star
    I had been paying automatic payments for a tour for seven months I was notified on February 26, 2025 that they were canceling my tour. They tried to get me to take another tour with them but that was not conducive to my schedule so i requested a full refund. Despite numerous dismissive conversations "the check is in the mail." What's the check number? Today is April 5th I still don't have the money that is owed to me. They should have returned my money the way that it was paid to them! Furthermore if the check should arrive before i take additional action i need to take it to the bank. There will be more time that the funds won't be cleared. This has been a horrible experience! I should not be going through this. Be aware of this company!

    EF Go Ahead Tours

    Date: 04/07/2025

    Thank you for reaching out to us through the Better Business Bureau.

    We apologize for the delay in your refund, which resulted from an error in the initial submission to our finance team. As soon as we were made aware, we took immediate steps to correct the issue and initiate the refund process.

    Since your payment was made via direct debit, we're required to issue the refund by check due to regulations that prevent us from returning funds directly to a bank account. This process differs from when a credit card is used. 

    Our Finance Team confirmed that your check was processed on March 28th and is currently en route. As noted on our website, delivery can take 35 weeks, though we certainly hope it arrives sooner. 

    We understand this delay has been frustrating and truly appreciate your patience. Please dont hesitate to reach out with any further questions.

  • Review fromKathleen L

    Date: 04/02/2025

    5 stars
    This was my first time using EF Tours and they did not disappoint. The entire experience was on point from pickup at the airport, the tours sights, the experiences, transportation (bus/plane/minivans) and our tour guide was the best. He was so engaged, knowledgeable about the history of the country and the historical places we visited. The service they provide was outstanding due to our tour guide and they took us places off the beaten path. I would definitely recommend using EF Tours to everyone.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.