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Business Profile

Tour Operators

EF Go Ahead Tours

Reviews

Customer Review Ratings

4.16/5 stars

Average of 352 Customer Reviews

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Review Details

  • Review fromGene P

    Date: 10/31/2023

    5 stars
    My wife, daughter and I went on a 10 day trip visiting ******, *****, and ******. Everything about the tour was great. The hotels, local transportation, food, tour director, and local tour guides. Before the tour I saw the low ratings and I was a little concerned. I would definitely consider using EF Go Ahead Tours again. If you are lucky enough to get *****, our tour director, he will take care you and the tour. The final night in ******, about eight of us from the group and the tour director went out dancing. We left the hotel at midnight to go out. My normal bed time is about 9pmIm 56not exactly the clubbing type. What fun! ****** is an amazing place.After seeing this rating I felt compelled to write my review because I did not agree with the low rating. Thank you EF Go Ahead Tours!
  • Review fromDebbie D

    Date: 10/30/2023

    5 stars
    Love this company. Super easy to work with and very customer focused. We will be booking more trips with EF!

    EF Go Ahead Tours

    Date: 11/13/2023

    Thank you very much for your review. We are happy to know that you felt like working with EF was easy and customer focused and that you'll consider ************************* with us again!
  • Review fromRobin J

    Date: 10/30/2023

    5 stars
    Went to historic ******* and attended Oktoberfest! It was a fantastic trip and will absolutely book another trip with EF Tours. From start to finish, our tour guide and bus driver were on time and perfectly organized. The local guides walked us through the sites with ease and full of knowledge. Love it!

    EF Go Ahead Tours

    Date: 11/13/2023

    Thank you for leaving a review. We are glad that your trip was fantastic and that you'd consider traveling with us again. Our tour directors really do make our tours that much better and we are happy to hear that you felt your tour director and bus driver were organized. Along with that, our goal is that our trips are informative and educational and we are glad that you enjoyed visiting the sites and hearing about the history and culture of the places you visited. 
  • Review fromTodd G

    Date: 10/29/2023

    4 stars
    Great tour and tour director for ***** was fantastic and went above and beyond for us. Only improvements Id suggest is related to hotels. They are not very nice and should be better.

    EF Go Ahead Tours

    Date: 11/01/2023

    Thank you for leaving a review. We are happy to know that the tour director for ***** went above and beyond and you enjoyed the overall itinerary. We apologize that the hotels were not up to your expectations. We are constantly evaluating our hotel suppliers so that we can improve and offer a more consistent experience for travelers, especially in more traveled destinations such as *****. 
  • Review fromSherry R

    Date: 10/28/2023

    5 stars
    We had a wonderful time on our vacation. Everything was planned so perfectly. ******* was the perfect guide he made everyone feel so special and he was full of great information. We will definitely use you again, soon I hope

    EF Go Ahead Tours

    Date: 11/01/2023

    Thank you for leaving a review. We are happy to hear that the planning of this trip went smoothly and the tour guide, *******, made everyone feel special and was full of great information. We hope that you'll be traveling with us again soon! 
  • Review fromCJ B

    Date: 10/23/2023

    1 star
    Horrible company. When I call(numerous times) with a flight problem, they take the info and say they will refer to their flight team. It does not get resolved. They keep your money, dont return it And dont answer the problem

    EF Go Ahead Tours

    Date: 11/01/2023

    Thank you for leaving a review.  At EF Go Ahead Tours, we take customer experience seriously and we are sorry to hear that arranging your flights hasn't been the easiest process. We will be implementing a customer facing flight team in the upcoming months due to feedback from customers and are wanting to improve this experience. After investigating, it seems that there were resolutions with your flight reservation and a refund was processed. We hope that your upcoming tour experience goes well and you enjoy your vacation!  
  • Review fromKathleen S

    Date: 10/21/2023

    5 stars
    I recently returned from my first trip with EF Go Ahead Tours. I went on the Oktoberfest: *******, ***********, ******* tour with friends who had previously went on 2 EF Go Ahead Tours and had great experiences. My trip was fantastic and there were no issues, whatsoever.Since this was my first trip abroad, I requested that my flights (I was considered a solo traveler) be the same as the other parties in my group. I had received confirmation that this would occur. When my friends received their flight info, it was not the same as mine. I called EF **************** and they saw those notes on my account. They changed my flights to align with with my traveling partners at no cost to me. I thought it was great customer service. I expect to ********************** with ****************** again in the future.
  • Review fromFlorence J

    Date: 10/20/2023

    2 stars
    I recently did the ** Go Ahead Ireland solo tour. Not impressed. Hotels were just fair as was the food. But it was the itinerary that really sucked. We were hauled from one overhyped tourist trap to another, never seeing anyone but hoardes of Americans. Our tour guide knew practically nothing about Irelands long struggle for independence. If you want to tour ******* castles with a bunch of Republicans, youall love it.

    EF Go Ahead Tours

    Date: 11/01/2023

    Thank you for leaving a review. We are sorry to hear that your experience on tour did not meet expectations and that you found the tour director's knowledge plus hotels and food not to your liking. Our tours can be faster paced, packing in a lot of different sites and activities. Our goal with our itineraries are to highlight the things that many want to see when visiting the country. This can lead to these areas having more tourists and can be busy. We do hope that you enjoyed other aspects of the tour and will be traveling again soon, whether that be with EF Go Ahead or not. 
  • Review fromEric P

    Date: 10/20/2023

    5 stars
    Absolutely loved the ***** and **** tour with the ****** extension. Everything was handled for ** and the tour guides were SO good. Our main tour guide - ******** - will be the measure by which we measure all tour guides going forward. He was so great. Also, the local tour guides at each destination were so knowledgeable and friendly. Highly recommend EF tours and will use them again when booking a tour.
  • Review fromAlbert C

    Date: 10/20/2023

    5 stars
    Great tour of *****!!!! It was especially nice to not have to think about hotels, transportation, baggage, meals, or flights... this to me was the biggest value added of going with a tour... well worth the money! ... plus our tour director (******) was great at being able to take care of everything and answer any questions we had, cannot say enough about her expertise! Overall a GREAT experience!

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