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Business Profile

Tour Operators

EF Go Ahead Tours

Reviews

Customer Review Ratings

4.16/5 stars

Average of 348 Customer Reviews

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Review Details

  • Review fromSarah H

    Date: 06/18/2024

    4 stars
    We have found reliable and well organized tours through this company.

    EF Go Ahead Tours

    Date: 06/21/2024

    Thank you for leaving a review. We are glad that your experience working with us has been reliable and well-organized. 
  • Review fromCamden W

    Date: 06/13/2024

    1 star
    ********* tour June 2024. Tour started in ****** and it was great. The tour guide (Vic) is fantastic. We are currently on the second stop in *******************. The Resort that EF selected is below average. The property does not have elevators or ****** service so you have to carry you own luggage up several flights of steps, the air conditioning did not work in my room, the safe needs a key that is not provided and the dinner arrangements were chaos. The tour guide recommended I provide EF this feedback. Unfortunately due to the time difference EF is not open. I would prefer to just go home at this point but cant get ahold of anyone to assist me.

    EF Go Ahead Tours

    Date: 06/14/2024

    Thank you for reaching out to us about your experience. Our On Tour Support team is aware of your concerns and has worked with the tour director and hotel to make improvements. While porterage is not guaranteed on our tours, we understand that it is a valued amenity.


    If you have any further concerns while on tour, please contact our On Tour Support team directly. We hope the rest of your tour goes smoothly and that you enjoy the many wonderful sites and cities ahead.

  • Review fromCHRISTOPHER C

    Date: 06/12/2024

    5 stars
    This was our 13th trip with Go Ahead and as usual it was great. We've gotten in the habit of going a few days early and staying a few days late. For our latest tour that was especially nice since we got to see ***** on our own and take the *** to a new city at the end. Our Tour Director even made sure we got our taxi to take us to the train station even though that was not part of the Go Ahead tour.

    EF Go Ahead Tours

    Date: 06/14/2024

    Thank you for sharing your review. We are thrilled to hear that your 13th trip with Go Ahead was just as great as your previous experiences. Its fantastic that you had extra time to explore ***** and enjoy a new city on your own. We're also pleased that our Tour Director went the extra mile to assist you. We appreciate your loyalty and hope to welcome you on another tour again soon. 
  • Review fromDeborah W

    Date: 06/11/2024

    5 stars
    EF Go Ahead tours have not disappointed! Two trips with them and each were so well planned, accommodating and memorable. **************** is easy to work with and answer all your questions. You will be well prepared before your trip. But they still manage to exceed expectations! Their guides are knowledgeable and personable. Highly recommend using EF Go Ahead tours for a great travel experience.

    EF Go Ahead Tours

    Date: 06/14/2024

    Thank you for taking the time to leave a review! We're delighted to hear that both of your trips with EF Go Ahead Tours were well-planned, accommodating, and memorable. It's great to know our customer service and guides exceeded your expectations. We appreciate your recommendation and look forward to helping you plan more amazing travel experiences in the future!
  • Review fromJames Y

    Date: 06/10/2024

    5 stars
    14 tours, all terrific, and we just cant get enough! Excellent tour directors are the norm, and they make or break the experience. The sites speak for themselves; its how you time and finesse and choreograph the stuff with timely transportation and entertaining commentary and spot on recommendations for what to see and where to eat in your free time. We actually have 2 tours booked and are zeroing in on a third. Do not hesitate to book with Go Ahead. Good staff at the home office to help you plan. Id give six stars if I could!

    EF Go Ahead Tours

    Date: 06/11/2024

    Thank you so much for your enthusiastic review and your continued loyalty through 14 tours! We're thrilled to hear that our excellent tour directors and seamless planning have made each experience memorable for you. It's wonderful to know you appreciate the thoughtful timing, entertaining commentary, and personalized recommendations. We're excited to have you on two upcoming tours. Your kind words about our staff mean a lot to us. Thank you again, and we can't wait to see you on your next adventure with us!
  • Review fromGeneva T

    Date: 06/10/2024

    4 stars
    The tour was great also we had a awesome director I feel some of the activities could have been changed or opted for other activities to include

    EF Go Ahead Tours

    Date: 06/11/2024

    Thank you for your feedback! We're delighted to hear that you enjoyed the tour and had an awesome director. We appreciate your suggestions and we hope to welcome you on another adventure soon!
  • Review fromDawn F

    Date: 06/10/2024

    5 stars
    They do the work while I vacation. I have used them several times. Someone asked if I ever used anyone else. My reply was, why? I found them because I went on their student trips, EFTours. I was excited that they have adult tours. I like that I can customize my trips with excursions and they were wonderful in arranging for my arrival two days early for a trip because I wanted to spend more time in one city. I also love paying over time so it doesnt feel like a huge hit. Its also so exciting planning ahead and looking forward . I love the app experience. Was able to connect with other single women on a mixed tour before going. Made life long friends.

    EF Go Ahead Tours

    Date: 06/11/2024

    Thank you for your wonderful review! We're thrilled to hear that you've had such positive experiences with us, from student trips with EF Tours to Go Ahead. It's great to know you appreciate the ability to customize your trips and our flexible payment options. We're glad our app helped you connect with fellow travelers and make lifelong friends. Your kind words about our service and your continued trust mean a lot to us. We look forward to helping you create more memorable vacations in the future!
  • Review fromGrady B

    Date: 06/09/2024

    5 stars
    Ive had nothing but great experiences with EF Go Ahead Tours. From booking through to the end of the tours Ive been on EF has demonstrated exceptional customer service. Most recently Ive been to ********, ****************** and ***** with EF and each tour director (********************, and ****) was extremely knowledgeable and professional and each went above and beyond to make a personal connection with each person on tour. The itineraries for each tour are well thought out where you get to see the big sights, experiences with locals, and plenty of free time. I look forward to my next trip with EF!

    EF Go Ahead Tours

    Date: 06/10/2024

    Thank you for taking the time to leave a review. Were thrilled to hear that youve consistently enjoyed our customer service from booking to the end of your tours. Our tour directors indeed play a crucial role in enhancing the experience, and were glad to know the last three tours had knowledgeable and professional guides. We truly appreciate your loyalty and look forward to welcoming you on another tour soon!
  • Review fromCarole B

    Date: 06/07/2024

    5 stars
    I have traveled as a group coordinator with Go Ahead on 20 tours. They provide the complete travel experience. 175 destinations, all transportation, accomodations, excellent guides, and a global staff always available to assist you. It is one stop shopping at its best. You have the option of an all-inclusive travel package, or you can customize your tour to arrange your own flights, add excursions, or add extensions to nearby venues. Honestly, why would you travel with anyone else?

    EF Go Ahead Tours

    Date: 06/10/2024

    Thank you so much for your review and for being a loyal group coordinator with Go Ahead on 20 tours! We're delighted to hear that you value the comprehensive travel experience we strive to offer, from our wide range of destinations to our excellent guides and supportive global staff. We're also pleased that our flexible options, whether all-inclusive packages or customizable tours, have met your needs. Your enthusiasm and trust mean the world to us. We look forward to planning many more memorable trips with you in the future!
  • Review fromCindy G

    Date: 05/30/2024

    5 stars
    **************** was great. Quick responses via email, w questions answers & resolved. My Walking Tour of ************ region was Fantastic! Tour ************************** Most of the Local guides were good only a couple I felt did not earn my tip. Our driver, ********, was so good, very safe & skilled, driving a larger vehicle around tiny, curvy **************** he got a hug & a picture w me. The entire package w EF Tours was well worth the ********** including the additional excursions. Well planned & plenty of free time to explore independently. As a solo, female traveler, No complaints for my first time traveling w this company. I will tour w them again & recommend to anyone.

    EF Go Ahead Tours

    Date: 05/31/2024

    Thank you for taking the time to leave a review. We are very happy to hear that you found the customer service prior to tour to be prompt in helping answering questions and resolving any issues. Our tour directors add so much value to our tours and it seems that ********* did just that. We are glad you were able to enjoy some of the additional excursions with also having some free time to explore, a good balance to have! Thank you for the recommendation and we are happy to welcome you back on a future tour soon! 

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