Reviews

This profile includes reviews for TAFS's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

close

Find a Location

TAFS has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

BBB accredited

Near

Country

USUnited States

Please enter a valid location.

Filter

• 

  TAFS

  19865 W 156th St Olathe, KS 66062-3521

  
• 

  TAFS

  PO Box 572632 Kansas City, MO 64157

  

Review Details

• Review fromaleko v.

  Date: 11/18/2022

  1 star
  just no words terrible company going to out of Business soon bc of them cant get paid, DOT NOT SIGN WITH THEM NOOOOOO YOU NOT GONNA GET PAID NOOOOO YOU GUYS BETTER PAY 3% AND BE SAFE SIDE OR SPEND ALL YOU Nervous there GOOD LUCK
  

  TAFS

  Date: 12/07/2022

  Hello *****, it seems your broker is not paying TAFS back on the money we advanced you. That is why there are charge backs on your account. Please reach out to your broker to find out why they are not paying their bill. Thank you.

• Review fromRonell L

  Date: 11/12/2022

  1 star
  *************************** THIS IS THE WORST FACTORING COMPANY PLEASE good people for you and your family DO NOT use this company for factoring! Tafs has been taking thousands of dollars from me and putting it in RESERVES and telling me that they do not know how I can receive my money back even after the broker has paid Tafs! I WISH I HAD NEVER USED TAFS FOR BUSINESS PARTNERS! TAFS WILL LITERALLY RUN YOU OUT OF BUSINESS! I cannot wait to leave
  

  TAFS

  Date: 11/16/2022

  Hi ******, we had a supervisor reach out to help with a payment fix that caused your residual balance to go negative. They also showed you how to get those funds back. You can simply request your reserves balance through the app or client portal. We apologize for the issues and hope we can help get your account in order ASAP.

• Review fromLucas S

  Date: 11/11/2022

  1 star
  This company tells you everything you want to hear which is all false and then lock you into a contract . I completed a load for $465 and submitted the invoice to Tafs, *** to receive my pay. While I am aware of factoring companies taking 3% of your earnings this company took 55% of my earnings and paid me 45%. When I spoke to ****** before even submitting the invoice he said they take 3% and there is a fee of $10 for each invoice submitted that's it!. When trying to reach out to them about this matter they never answer and when they do reply it takes a few days. This company is very unorganized as well as unprofessional and they are just in business to rob you instead of help you. They penalize you when you try to get out of the contract but you are forced to get out of the contract because who wants to work hard and only receive 45% of your hard earned money? It is not fair and this business needs to lose their License before they rob more people especially new business owners such as myself. My company is ******* Enterprise LLC

• Review fromLiz G

  Date: 11/07/2022

  1 star
  We were told a what our fee was going to be per invoice, when we submitted the first invoice they took 60% of the entire payment. They listed 3 fees stating "security interest fee/cost" plus a transaction fee and a invoice processing fee. I was only told about a transaction fee and I understand the invoice processing fee. I didn't understand why I had other fees and they were listed the same fee 3 times for just my first and only invoice. I called numerous times spent hours on the line and never got through or received a call back. It's safe to say I won't be using them again!
  

  TAFS

  Date: 11/09/2022

  Hi ***, we are unable to identify your account based on email and name used in this review, so we are unable to have a supervisor reach out. Please call our Client Services team and they can help with any questions, and use the call back feature so you don't have to wait on hold. It is also important to call from a phone number that is approved on the account. All of the fees charged are included in the contract, and the security interest fee is only charged at the beginning of the contract to cover the *** filing costs. Thank you.

• Review fromDieuriper C

  Date: 11/03/2022

  1 star
  Tafs Is **** you cant reach nobody when you need help I have a problem getting pay I try to call them about my money stay on the line for one hour for somebody to answer the phone nobody answers I willing never recommend nobody to use tafs I regret Using there factoring service for my business. *****
  

  TAFS

  Date: 11/09/2022

  Hello Dieuriper, we have scheduled a call from a supervisor to get in touch with you. It sounds like the call back feature will save you some time, as well as some training on the Client Portal. Thank you.

• Review fromBrabham Logistics

  Date: 10/31/2022

  1 star
  I DO NOT RECOMMEND THIS COMPANY FOR BUSINESS FACTORING, FLEET GAS CARDS, OR ANYTHING ELSE THEY OFFER. They do not answer the phones nor do they call back once selecting that option. I have several recordings of sitting on hold for over 1.5 hours to getting hung up on EVERY SINGLE TIME. Whenever I do get someone to answer, they can't help me neither do they get me someone that can assist. They do not want to release my funds nor do they want to release my company. They are very unprofessional but it seems as if they are all trained to be rude and not to assist customers. There is no way EVERY SINGLE EMPLOYEE has the same attitude and rudeness when you call, they DO! They charge fees for whatever they want and no one can tell you what the fees are nor how often you will be charged the random fees. I never understood why I have to be charged because I opted out of using their other services. There is no supervisor or any other agent to request before getting the line disconnected.
  

  TAFS

  Date: 11/11/2022

  Hello *******, we had a supervisor reach out to you, and apply some payment fixes to invoices. We will continue to keep in touch in regards to updates, but we believe the issue should be resolved. We do have thousands of clients that are speaking to the Client Services team each day, and we only charge fees that are included in the agreement. Thank you.

• Review fromAnthony b.

  Date: 10/28/2022

  1 star
  If i could give less than 1 star i would. Anyone in the trucking industry do your research before using TAFS. They will take your money and refuse to assist you when you need help resolving issues. I have made several attempts to contact TAFS only to be placed on eternal hold and then have my call disconnected. TAFS has taken multiple amounts of money claiming they haven't been paid by my brokers. I have found this to be untrue on multiple occasions. You are never allowed to speak with a supervisor to resolved any issues. I understand things can be hectic at times but this is a bit ridiculous. All I would like is someone to contact me so that this issue can be resolved.
  

  TAFS

  Date: 11/09/2022

  Hello *******, we had a team member reach out on 11/9 to help get your account cleaned up. We believe all of the issues should be cleared up. We have rebilled invoices and make some payment fixes. We will also have a supervisor follow up. Thank you.

• Review fromBilal F

  Date: 10/13/2022

  1 star
  Unfortunetly we have to put 1 star so we can post but they desearve minus unlimted number of bad bad stars!! The worst company ever!!!! They are holding all our money and not paying for our company! And even worse when we tried to stop renewing the contract with them, they are not sending us the release letter. In addition, the worst customer service ever, you can stay on hold till they answer maybe after years!!!! They are not responding at all. You'll regret dealing with them! RUN!!!!!
  

  TAFS

  Date: 11/09/2022

  Hello *****, we sent the release letter on 10/18/22. The team that issues letters of release only works through email. Thank you.

• Review fromMichael T

  Date: 10/11/2022

  1 star
  This company is the worst one in the industry, you can not get any information from no one that's if you can even talk to anyone an when u do they don't have access to any information that you need they can't even give ****** that is relayed to the company itself,they make it impossible to just get released from their contract no one will or can seem to direct you to the persons needed to talk to about this .I've spent weeks just trying to get in touch with the right people to do this ,because I want released asap an still no response from no one at tafs on this subject . Ridiculous!!
  

  TAFS

  Date: 10/14/2022

  Hello *******, as has been communicated, any termination request needs to go to ********************************* This is also available for you to see in your contract. That team has also communicated to you that your company is not eligible for termination at this time. We will have a supervisor reach out to see what seems to be the issue and attempt to get a resolution. Thank you.

• Review fromClive B

  Date: 10/10/2022

  1 star
  As stated this company is a f***shit hole company, they take **** hours to answer you and it takes 3-4 days to pay you after collecting your money my time is up to not reinstated and I am trying to come out of this Contract from March and still can't get my Letter OF Release to date the ***** needed to put this ***************** out of business
  

  TAFS

  Date: 10/14/2022

  Hello *****, our team has spoken to you multiple times, worked cases on your request, and resolved an issue with funds being available for you to request reserves in the Client Portal or app. Your company is not eligible for termination at this time, as communicated.