Reviews

This profile includes reviews for TAFS's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  TAFS

  19865 W 156th St Olathe, KS 66062-3521

  
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  TAFS

  PO Box 572632 Kansas City, MO 64157

  

Review Details

• Review fromJustin T

  Date: 04/17/2023

  1 star
  I really wish this company was even worth doing business with. They hold invoices in submitted batch for days will split batches so you have to pay multiple processing fees then pay you 1 ***** for a $850 load I ran and somehow consider that ethical I would love nothing more than to get out of my contract which I know wont happen due to their shady business practices and trapping people in hard to escape contracts. If you open a trucking company theses people will call dont walk, RUN.
  

  TAFS

  Date: 04/18/2023

  Hi ******, we had a supervisor reach out to see if there are any issues we can resolve. It seems there was a misapplied payment in your favor, which added funds that were not yours to your account, which you requested and used. Once the mistake was realized several weeks later it made your account negative, so you essentially received a free business loan from TAFS. The invoice you submitted was used to pay back the funds. We hope this clarifies any concerns that are outstanding and hope that our supervisor was able to help. Unfortunately we cannot release anyone from their contract early, but as long as you read and comply with the termination clause in the contract you will be able to get released. Thank you.

• Review fromKa W

  Date: 03/21/2023

  1 star
  I wish I could put no stars the way they have you sign a contract through your application process is bulls*** it's only been 5 days of this forced unethical relationship. I have factored no invoices have not even finished the process and they will not ***** me a customer release. I do not want to work with them they are liars Nd the way they do things re very unethical. I was trying to reach my representative as soon as I realized I was fuc^& and he never responded. As soon as I declined to sign the form to finish this forced process he called. I already asked them for a customer release and they gave me some legal babble. Bulls%^& no. So I came here to do a review this has to stop the lies and deceitful things TAFS does to people that are trying to make aN honest living. 5 days of trying to contact my representative and nothing and I'm supposed to trust these people to pay me. A very bad first impression and I don't want to go any further.
  

  TAFS

  Date: 03/22/2023

  Hello, we had a supervisor speak to you regarding this yesterday. You signed a factoring services agreement with TAFS, and our representative was very clear when going through that agreement with you. It says Factoring Services Agreement in bold letters on the first page, and you also must initial that you have read each page of the agreement. Our rep has also attempted to reach out multiple times regarding any additional documentation needed. We have thousands of happy clients that use us for factoring and we are confident we will provide those services to you as well. Thank you.

• Review fromGMPS Transportation T

  Date: 03/21/2023

  1 star
  Ive been with TAFS 4 years now. I have even recommended friends to come. Ive always said they are the mafia of factoring, lol because you gotta DIE to get out of your contract. I found out firsthand just how they really move when a truck I was leasing from them got picked up without not ONE notification. For the last 90 days +, weve dealt with our company being framed for $150k in false invoices submitted fraudulently through our company. I submitted every single document that served as proof in attempts of clearing my companys name.11.10.22 is when we realized we had been frauded. I had an account executive from TAFS that spent a few hours with my company figuring out what loads needed to be charged back due to the fraud. Dec. 8th, TAFS worked out a plan for repay, which was a 25% repay off of every load factored to pay off the debt of the $199,000 occurred in fraud. Note*: I made TAFS aware of who committed the fraud as well, considering he also did business with TAFS and has an account with , them.Feb. 10th., TAFS renegotiated the loan & brought the percentage from 25% to 20%. I made it clear that 20% however was still very high , especially with it being only 52 weeks to pay it back. I was going to try to figure it out anyhow considering it seemed as though I had no other options. A week 1/2 later, TAFS terminated my contract AND picked up the truck on the false premises of them saying they spoke with ****** told them I wont be factoring until April. Which never happened! No one called or notified me before picking the truck up. None of this made sense. When you call client services, 85% of the time, they are all clueless
  

  TAFS

  Date: 03/22/2023

  Hello GMPS, you were leasing a truck from ONE Leasing, and you were more than $2,500 behind in lease payments. An associate from ONE Leasing did speak with someone from your company, and made the decision to pick up the truck. Leasing companies want carriers that pay their lease payments. Your TAFS contract is still in place, and the 20% pay back is also in place. We suggest you file charges against the person that committed the fraud. You have put yourself in this situation and TAFS has been more than generous considering the circumstances. Thank you.

• Review fromROSHELL G

  Date: 03/10/2023

  1 star
  PLEASE BEWARE!!!!!!!!THEY HAVE THE MOST UNETHICAL PROCEDURES AND THEY DON'T KNOW HOW TO COMMUNICATE. THEY CALLED MY DRIVER AND SIGNED UP OUR COMPANY FOR FACTORING BY TAKING INFORMATION EVEN THOUGH HE WAS TOLD THAT HE WAS HIS FACTORING COMPANY BUT HE WAS ALREADY SIGNED UP WITH *************. I EXPLAINED TO THEM THAT WE HAD ALREADY FACTORED IN HIS FIRST LOAD WITH ************* PRIOR TO THEM FILING A *** AND THEY FILED THE *** AFTER WE SPOKE ON THE ***** WITHOUT A SIGNED CONTRACT THIS IS UNETHICAL AND IN THE ******************* THEY ARE SUPPOSED TO PROVIDE A CONTRACT AND APPLICATION IN THE LANGUAGE THAT THEY SPEAK IN AND THE **** SPOKE WAS FROM ******** OR SOMEWHERE OVERSEAS AND SPOKE IN SPANISH TO THE DRIVER OF THE COMPANY AND WE STILL DONT HAVE ANYTHING THEY SENT IN HIS LANGUAGE TO EXPLAIN WHAT SERVICES THEY PROVIDE. WHEN HE TOLD THEM TO TALK TO ME THEY CALLED AND I TOLD THEM EXACTLY WE WERE NOT INTERESTED, THEY UNLAWFULLY FILED A *** AND NEVER PROVIDED ANY DOCUMENTATION IN SPANISH SO THE DRIVER COULD UNDERSTAND. Any person engaged in a trade or business who negotiates primarily in Spanish, Chinese, Tagalog, Vietnamese, or Korean, orally or in writing, in the course of entering into any of the following, shall deliver to the other party to the contract or agreement, and any other person who will be signing the contract or agreement, and before the execution thereof, a translation of the contract or agreement in the language in which the contract or agreement was negotiated, that includes a translation of every term and condition in that contract or agreement: ********** Code, Civil Code - CIV ****. THEY STILL REFUSE TO REMOVE THE *** AND ***'T RETURN THE MULTIPLE CALLS TO THEIR OFFICE. AFTER SEVERAL ATTEMPTS OF TRYING TO REACH THEM I AM FORCED TO LEAVE THIS REVIEW FOR OTHERS AWARENESS AND WARN THEM TO STAY AWAY!
  

  TAFS

  Date: 03/10/2023

  Hello *******, we sent a release letter to this carrier on 2/24/23, weeks before this review. We cannot send release letters to you, as you are not an authorized owner or member of the company in question. The carrier has full permission to remove the *** with that release letter. If you would like a copy of the letter, please contact the carrier. Thank you.

• Review fromVeneccia G

  Date: 03/02/2023

  1 star
  Dont ever factor with TAFS! We fulfilled our contract by giving a 90 day notice to terminate our contract . They in return charged $10,000 for a buyout fee . They stated this was calculated with charging $10 per invoice . We had roughly 90 invoices. Where in the world did you get a charge of $10,000! We sent numerous emails with vague responses . This is the biggest scam just to charge a substantial amount so they can keep you hostage so you cant factor with another company. We have had numerous issues ranging from being charged back and they had the money but didnt apply it to the account. They recently started a way to get more money out of you when you submit a batch but Tafs would leave off several debtors just to allow you to resubmit the batch to charge additional fees. Dont ever factor with them! Biggest factoring scam company ever! They dont even deserve the one star rating but we had to at least rate that!
  

  TAFS

  Date: 03/07/2023

  Hello Veneccia, the buyout agreement is an option. The handling fee on a buyout agreement is charged to the other factor – not the carrier/client.  A carrier/client has the option to wait for all the open accounts receivable to be collected, and then get the release letter once the balance is $0. There is no charge for that option. As for the charge backs and misapplied payments, we apologize if that happened and we are happy to send in a payment fix ASAP to get those corrected. We only split batches if we are unable to verify an invoice with the debtor, or if there are paperwork issues. We do not split to earn more fees. Thank you.

• Review fromChad M.

  Date: 02/24/2023

  1 star
  WARNING NEW OWNER OPERATORS..If zero stars was on option that's what I'd rate this company. Starting up a business is confusing to say the least that being said I answered a call from tafs (made the mistake of giving the representative my time) and processed to ask about discounts,a fuel card and other services they provide. I had explained to him that I have no ein# and I'm just starting out and not ready to start hauling loads and he proceeded to tell me that I could just get started by providing a ss# to do a background check? And sign some forms to get the ball rolling. I made the mistake of thinking because they didn't need ALL of my information that would have made the application incomplete. They won't voluntarily give u ANY information without starting an "application" which I thought was a application for a fuel card more like there fancy word for "binding contract" I ended up being signed up for factoring service and I had called back 20 minutes after realizing what had happened and was basically told that I signed a contract.I explained to him that I would like to stop everything right there he said he would have a manager reach out to me and everytime I call I get the same person telling me the same thing with no results. Having no prior experience with factoring company's I feel l was taken advantage of and railroaded into something I didn't want or have a clear understanding for and was told oh well we're not releasing you from our ucc!! Not a good look for an already poorly rated company. They are definitely a company only in this for themselves with zero empathy for the small guy!
  

  TAFS

  Date: 02/27/2023

  Hi ****, we had a supervisor reach out to discuss, and we listened to the call with our representative to make sure our team properly communicated the services to you. Based on the review that our supervisor did, you were aware that it was a factoring services agreement, but just got worried you made a mistake afterwards by looking at negative reviews. We know we can provide the factoring services you signed up for, as we have thousands of happy clients. Thank you.

• Review fromAl C

  Date: 02/23/2023

  1 star
  Absolute WORST factoring company *** encountered the past 8 years. Only thing good was my account rep who was thoughtful and did her best to make wrongs right. But overall STAY AWAY from this factoring company. The management is rude and confrontational. They hate to fix anything that happens in error and will demonize your innocence. So may other places to chose from so buyer beware!
  

  TAFS

  Date: 02/28/2023

  Hello *****, we had a supervisor reach out, and your PAE was able to reverse the delayed advance. We believe the issue is fixed, as you stated to the supervisor that you would be either removing the review or marking as resolved. Thank you for the feedback.

• Review fromJose R.

  Date: 02/21/2023

  1 star
  If I could give this scammers, liers , a negative 10 stars I'll do it, the comunication is horrible, can't even email them to resolve very easy problems, DO NOT FALL ON THEIR LIES , THIS PEOPLE ARE THE WORSE NIGHTMARE YOU'LL HAVE TO GET PAID PROPERLY AND ON TIME, THEY CHARGE YOU 15 DOLLARS EXTRA PER INVOICE, YOU WAIT TO FACTOR 7 LOADS AND THEY'LL MADE UP ANYTHING TO GET 3 OR 4 LOADS OUT OF YOUR BADGE TO DOUBLE CHARGE YOU, PLUS ALL THE ***** FEES THEY NEVER TOLD YOU THEY'LL CHARGE, THEIR **** CARD IS ANOTHER SCAMM IF YOU GO ON VACATIONS AND DONT MAKE THE **** QUOTE THEY'LL CHARGE A LOT OF MONEY ON EACH LOAD YOU FACTOR, STAY AWAY FROM THIS CROOKED LIERS
  

  TAFS

  Date: 02/22/2023

  Hello ****, you can solve problems in multiple ways with TAFS. You can call our Client Services team, and once they open a case you can reply via email to that case. Also, you can solve many invoice issues in the Client Portal or Mobile app. The only reason we would split invoices from a batch is if we were unable to verify a load or the paperwork submitted had some sort of a problem. We are happy to look into the issue for you to make sure it was done properly. If our team made a mistake we will gladly refund the transaction fee. As for the fees, all of them are included in your contract, they are not hidden. It sounds as if you have a fuel commitment on your contract, which means you are getting a great rate if you hit that commitment, but if you miss it, your rate basically goes back up the following month. It is a win-win because you can save hundreds on fuel with the fuel card, and get a lower factoring rate if you hit your commitment again. Thank you.

• Review fromApril C

  Date: 02/17/2023

  1 star
  TAFS, *** is a scam. 100% false advertising. Tafs makes promises they fail to keep. With a BBB Customer Review Rating of 1.25/5 stars ********************** clients should *** the Better Business Bureau BBB for giving TAFS, *** an A for BBB ***********************
  

  TAFS

  Date: 02/22/2023

  Hello April, we do everything that is stated in our contract. We will have someone reach out to see what the issue seems to be. We also answer every single complaint and review, and attempt to resolve it. We have thousands of happy clients and these reviews reflect the views of a small percentage of our clients.

• Review fromYdell W

  Date: 02/16/2023

  1 star
  ***** Transportation LLC In 2021 I recieved some fuel cards from this company I NEVER used those cards nor did I sign a contract with this company!, this company has filled UCC on my company I need those UCC off of my records please can someone get in contact with me I am trying to reach you guys!
  

  TAFS

  Date: 02/22/2023

  Hello *****, we have a valid signed contract with your company. We only file a UCC if we have a contract in place. Please reach out to Client Services if you need further help factoring with us. We see on your account that two team members have already spoken to you. Thank you.