Reviews
This profile includes reviews for TAFS's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 98 Customer Reviews
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Review fromTerry A
Date: 11/01/2023
1 starI am extremely disappointed with the factoring company's lack of cooperation and their failure to release my UCC filing (Uniform Commercial Code). From the beginning, I had high hopes for a smooth and efficient experience. However, it quickly became apparent that this factoring company's commitment to customer service was severely lacking.
Despite numerous attempts to communicate with them and resolve the issue, they have shown no willingness to address my concerns. The main issue lies in their refusal to release my UCC. This document is crucial for my business operations and financial stability. It is disheartening to see a company that claims to support small businesses act so irresponsibly and hinder my ability to conduct business effectively. Furthermore, the factoring company's lack of transparency and communication exacerbates the frustration. They have consistently failed to provide a satisfactory explanation for the delay in releasing my UCC, leaving me feeling completely in the dark about the status of my request.
I strongly advise against working with this factoring company. Their uncooperative attitude, failure to release important documentation, and lack of communication are all red flags that indicate a disregard for their customers' needs. Seek alternative options that prioritize professionalism, reliability, and a commitment to customer service.
TAFS
Date: 11/28/2023
TAFS spoke to the carrier and was able to come to a solution for both parties. TAFS commitment to customer service has never been stronger. We only succeed when our clients do. Thank you.Review fromLeroy G
Date: 11/01/2023
1 starOne of the finance managers did reach out to me and address why i was charge extra for a invoice. Basically she was covering the mistake with out sending me any supporting documents . I asked why do TAFS charge people who signed up 17% for a chargeback? Also charge me a gas card that i cant use because TAFS AND I know its no gas station in the 100 mile radius of my zip code that takes that gas card. There answer is you shouldn’t of signed up. But we both did the research 2 days after i received the cards. So basically TAFS is going to charge me anyway instead of letting me out of that fuel commitment. There business practices is UNETHICAL and when you complain the client services will say that ALL FACTORING companies do the same as TAFS! Thats a straight LIE!Review fromLEROY G
Date: 10/26/2023
1 starTAFS has SHADY BUSINESS PRACTICES. TQL SUBMITTED A CLAIM FOR $1728 SHOWING ALL 4 INVOICES # WHICH TOTAL TO $1728. THE EXECUTIVE SFROM TAFS ACCOUNTING INVOICE SHOWING A TOTAL OF $2000. WHEN I SEND TAFS THE EMAIIL SHOWING THAT ONE IF THE INVOICE TOTAL WAS $228. BUT TAFS HAS THE SAME INVOICE SHOWING $500, AND CLAIMING THAT IS WHAT TQL SENT. THIS HAS SAME INVOICE # BUT TAFS HAS A HIGHER PRICE.
TAFS HAS A PRACTICE OF CHARGE YOU A FEE FOR CHARGE BACKS. THIS FACTORING COMPANY HAS A BAD REPUTATION AND ITS DRIVING ME OUT OF BUSINESS.TAFS
Date: 10/30/2023
Hello Leroy, we had a supervisor reach out to discuss and attempt to resolve any issues. TAFS only succeeds when our clients succeed, so our goal is always to provide the best client experience. Thank you.Review fromKeith F
Date: 09/21/2023
1 starThis is by far the worst company I've ever worked with. They lock you in a year contract and then it takes forever to get paid. You might as well wait for the broker to pay you. Then when your sick of them and ask how to have your UCC filing canceled they say you need to read your contract. I'm getting a lawyer and getting out as soon as I can.TAFS
Date: 10/05/2023
Hello Keith, we had a supervisor reach out to discuss and attempt to resolve any issues. TAFS only succeeds when our clients succeed, so our goal is always to provide the best client experience. Thank you.Review fromRobert W
Date: 09/14/2023
1 starHorrible company... Do not sign anything it is a trap... Will not answer the phone. Calls you back half the time. Please see the reviews everywhere before going with this company. I am sure you will be unhappyTAFS
Date: 09/20/2023
Hello ******, we had a supervisor reach out to discuss and attempt to resolve any issues. TAFS only succeeds when our clients succeed, so our goal is always to provide the best client experience. For additional help, please call Client Services at ************. Thank you.Review fromMaria A
Date: 09/11/2023
1 starTAFS is the worst ***************** in *******. They are a SCAM!!!!!! I just have 1 month of signing "The TAFS nightmare agreement" and I absolutely regret that we chose them. The employee that harassed me every day to get me into signing the agreement and that promised to always be there for me has disappeared on me. They want to obligate people to use their Fuel card when I was told it was optional, so you are false advertising yourselves. They also offered FourKites and some ELD BS that I didn't want and now I am also been obligated to use, otherwise they can hold back my money. By the way,, I called the ********** of ************** and they informed me that no 3rd party can obligate you to use or share your ELD with them, unless is DOT. Hmmm interesting huh.. Well, since I've been calling and trying to get answers or to speak to someone other than their customer crab service, they keep telling me to redirect myself to reading my "agreement" when clearly what they need to do is have someone live over the phone talking to me or even better, how about you be clear when selling your business... I am not scared of the contract, as I am writing this review, I am waiting for a call back from a Lawyer that can assist me since TAFS has no one available. I hope you TAFS is happy they fooled yet another customer... People please READDDDD before signing anything. I am a mother of 7 kids and all my dreams of getting my own company running has went downhill sadly. But for sure I will do whatever it takes to handle this situation. I WILL TAKE THIS TO COURT AND ANYWHERE IT HAS TO BE TAKEN. Thank you to TAFS and the employee who helped mess up my dream... RED FLAGGGG this people... NEGATIVE STAR FOR EVERYTHINGTAFS
Date: 09/14/2023
TAFS management has reviewed this complaint. A supervisor has reached out to the carrier to resolve any issues and answer any questions. All fees and ELD data verification are set out in the factoring service agreement. TAFS supervisor has reiterated the agreed to terms of the agreement including fees and ELD data verification with the carrier. If the carrier has any additional questions, concerns, or issues, Client Services can be reached at ************. Per the agreement, this client is not eligible for release at this time. TAFS goal is to provide the best possible client experience and help our clients succeed. Thank you.Review fromJeff C
Date: 08/25/2023
1 starThis company is a scam . Its very hard to run a successful business with them in charge of your funds . They make it really hard to approve invoices . One of my main customers has updated there contact info for verification purposes and they still continue to reach out to old contact info which delays my funding and getting denied approval due to verification purples . They will not let me speak to a supervisor!!TAFS
Date: 08/30/2023
Hello ****, a supervisor has reached out to speak with you to resolve this, and our team has updated the verification method for that debtor. We apologize for the delay. Thank you.Review fromHerby A
Date: 08/23/2023
1 starTafs is the worst factoring company ever, they believe in lies, deception, threats, and misinformation exploitation. Stay away from them please.TAFS
Date: 08/25/2023
Hello *****, thank you for taking the time to share your feedback with us. We pride ourselves on delivering the best client experience, and it is disheartening to hear that we fell short in your case. We would like to assure you that we take your concerns seriously. We value your business and hope to have the opportunity to serve you better going forward.Review fromLuis P
Date: 08/23/2023
1 starI will give tafs *** not even a star they are really not good for this industry they are bad layers so plz truckers do not get on contract with tafs right now I'm trying to get my contract dismissed and they just acting stupid I sent the notice 90 days ago 100 days ago and nothing I'm closing my company and open a new one I prefer do that and waist more money and all my privileges and start from. Zero that *** with tafs another year really disappointed they don't take away the 3% is the 3% and and money for lots of things they don't fight for you money they just don't care if the broker don't pay they don't do nothing about it tafs doesn't deserve to be on business they are bad people plz read my review look how much I'm losing because of that nasty factoring company but with me they are not getting anything ever again tafs *** you **** I hope you lose all the truckers you deserve itTAFS
Date: 08/29/2023
Hello ****, we had a supervisor reach out to discuss and attempt to resolve any issues regarding the fraud on your account. Our team has also communicated via email about your termination request. TAFS only succeeds when our clients succeed, so our goal is always to provide the best client experience. Thank you.Review fromVike W
Date: 08/11/2023
1 starTAFS is not a good place to be in business relationship with. Most especially when your business depends on such an unscrupulous group of people to continue to operate. TAFS is only in business to exploit the unwary and unaware people. They charge fees worst than any other factoring company I have come across. The people who work there have been programmed to tell lies and just repeat the nonsense on their script sheet. Just like zombies, you cannot get any good and thoughtful answers for a simple question from any human being at TAFS. This company is in the business of Bait and Switch. They promised heaven and Earth to get me to sign their agreement which I have come to find out is a big mistake. TAFS is not a good company to factor your invoices with if you ever want know how a company that you should never have any thing to do with in your business relationships if you do not want headaches and stress and being raped financially where you have no money to run your business, stay away from TAFS. The people are unprofessional and rude without sense of good customer relationship. Actually ********************** is not in customer relationship business. What ********************** is doing once you sign the agreement is to record a UCC on your business that says they own you now and cannot let you go until you are broke or dead on the side of the road without money, hopes or dreams. TAFS business practices should be brought under review. There must be so many people out there who have been taken advantage of by TAFS that should come together and give them a taste of their own medicine. This company cannot continue running business the way they do and get away with it. There is a need for demonstrations at their office or office and across America. Anyone interested in doing something about TAFS bad business practices should speak up and be ready to show how bad they are and not good for business for the little men and women whose dreams of running a successful business are being destroyed by TAFSTAFS
Date: 08/16/2023
Hello ****, we had a supervisor reach out to discuss and attempt to resolve any issues. We encourage our clients to watch their aging and disclose advances so there are no short pays. TAFS only succeeds when our clients succeed, so our goal is always to provide the best client experience. Thank you.
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