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Business Profile

Auto Warranty Plans

Sky Auto Protection

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Warranty Plans.

Reviews

This profile includes reviews for Sky Auto Protection's headquarters and its corporate-owned locations. To view all corporate locations, see

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Sky Auto Protection has 4 locations, listed below.

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    Customer Review Ratings

    1.54

    Average of 396 Customer Reviews

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    Review Details

    • Grace G

      Date: 07/23/2024

      Called for my elderly mother. The agent was very friendly and helpful. will recommend to my family and friends.

    • John B

      Date: 07/23/2024

      I only received a scanned image of this mailing from the post office distribution center. I never received this mailing though. Having lost several important pieces of mail before, I'm glad they actually lost junk mail addressed to me. Thankful for those who reported this was another mail scam. Now I don't have to worry if the post office lost another important piece of my mail.

    • Fatima B

      Date: 07/21/2024

      I recently purchased a car and after like 4 months I got this pink letter saying I need to contact them because my warranty is gonna expire, Im new to this and I was not sure what this was but I did purchase warranty thru the dealer and I thought it was the warranty thru the dealer who sent me that letter and I spoke to a representative and he shared that I have a expensive car and how parts for it is very expensive and I would get a lot of things covered in case something happens to my vehicle and he stated ever Thats will be covered with the warranty and there is a one time payment of $276.83 so me not knowing anything about how warranty works and thinking its thru the dealership I gave him my card number to pay the one time fee , today 7/24/2024 I got a message from my bank fraud department asking if I attempted to make a payment of $276.83 and I said no , I called my bank and they cancelled my card and put a stop to this scammers I let the bank know that company said it will be a one time payment and I never authorize anything else , I was out the country in June so I wasnt really checking my account summary , my bank notified me that in June they took another payment of $276.83 so Im disputing because as I stated it was supposed to be a one time payment and nothing further , this company needs to get shut down I am going to look into getting a attorney because they are lying to customers I am not sure how they got my information to send me a letter fooling me but I will be filling a complaint against this company and I will be speaking to a attorney , I think everyone this company fooled and lied to needs to get a arrested!!

      Sky Auto Protection

      Date: 07/26/2024

      Ms. Bari,

      We have reviewed your call to our office on May 21, 2024 where you called to inquire about a solicitation to purchase an extended warranty.  At no point did the offer state, nor did the agent imply, that we were the dealership. Nor did you ever ask clarification.  The representative provided you details on the coverage and cost, and was even able to get your payments reduced from $305.48 to ****** which you sounded very happy about and proceeded to payment method where once again, the sales representative reiterated the fee would be $****** recurring for the first year and a half or until the mileage on your car reaches 101 thousand miles, whichever occurs first. 

      On 07/22/2024, you called the customer ********************** line and requested the cancellation of the coverage, and the representative assisted in completing the cancellation.

      Please let me know if you have any additional questions.

      .

    • Paula k

      Date: 07/20/2024

      I gotta give a shoutout to the folks in customer **********************. I was in a real bind this month with my payment. Called them up, expecting the usual automated runaround, but nah, I got a real human on the line right away. Her name was *****, super friendly and patient. I explained my situation tight budget this month, struggling to make ends meet. They actually came up with a couple of options to help me out. Honestly, Ive dealt with my fair share of customer ********************** headaches, but this was a refreshing change. Props to ***** and the team.

      Sky Auto Protection

      Date: 07/30/2024

      Thank you for taking the time to share your experience with us. We are delighted to hear that ***** was able to work out a more comfortable payment plan for you. We understand that unexpected expenses happen. We look forward to continuing to provide you with excellent service and support.

    • Stan D

      Date: 07/20/2024

      I recently called the customer ********************** team with some questions about claims and coverage details, and I have to say, they were really impressive. The person I spoke with was incredibly knowledgeable and patiently went through each item I was curious about since I have never really had this thing before. Kudos to their team for being so helpful and professional.

      Sky Auto Protection

      Date: 07/24/2024

      Thank you for taking the time to contact us regarding your experience with our customer ********************** representative.  We are delighted to hear that all of your questions were clearly answered.  We look forward to continuing to provide you with excellent service and support.

    • Maxwell S

      Date: 07/20/2024

      They won't cover anything short of a new part breaking do to manufactory error. Do not buy if you are purchasing used. I'm going through something as simple as a improper catalytic converter install, and because it was not the original part, they won't cover anything.

      Sky Auto Protection

      Date: 07/23/2024

      Sky Protection is a marketer of vehicle service contracts for third party vehicle service contract companies.  Your comment indicates you may have had an unfavorable claim decision.  Please understand Sky Protection does not process claims.  Claims are handled by the service contract company identified in your service contract.  We recommend you contact the service contract company's customer ********************** line listed the service contract for assistance.  Alternatively, you may contact Sky Protection and provide your claim number.  Sky Protection will attempt to assist you in connecting you with your service contract provider.

    • Mia M

      Date: 07/16/2024

      Purchased a new vehicle a few weeks ago, got this pink letter in the mail with ominous wording. I was confused considering I already had coverage for my vehicle. Not sure how they got ahold of my information but these people are clearly scammers trying to sell bogus protection plans that they will not honor in the end.

      Sky Auto Protection

      Date: 07/22/2024

      Thank you for your feedback.  Sky Protection is a marketer of vehicle service contracts for third party service contract companies. Service Contracts are offered to consumers who recently purchased a new vehicle and may not have been offered one at the time of purchase.  Benefits of these service contracts are to cover the cost of unexpected mechanical or electrical repairs.   We do strive to provide affordable vehicle service contracts for all budgets and we have thousands of satisfied customers across the nation..

    • Lorenzo C

      Date: 07/15/2024

      Absolute scammers. I called and asked them how many fall for this scam, and they hung up on me. They send you a pink paper about your cars extended warranty in the mail in an attempt to scare you into paying them money. Do NOT give these fraudsters money.

      Sky Auto Protection

      Date: 07/18/2024

      Based on the limited information provided above we are not able to confirm you were mailed a solicitation to purchase a service agreement.

      If you did receive one, they are often mailed to consumers who recently purchased a new vehicle.  Once the advertisement is received, the consumer can choose to call for additional information regarding the service agreement or they can simply discard the advertisement.  The advertisement clearly states Sky Protection is not affiliated with any dealer or manufacturer warranty. 

       

       

       

       

    • Morgan O

      Date: 07/11/2024

      Wish I could give zero stars. Just a scam company looking to get information from you. I got a letter in the mail from them with bright pink paper, but upon reading the letter it sounded extremely suspicious. So I called the dealership I purchased my car from a couple months ago and I was told to ignore the letter as it was a scam. As a first time car buyer, I couldve easily fell for it had I not called the dealership. Ignore any letters from this company

    • Anna H

      Date: 07/08/2024

      Yeah they got me - beware. I'm usually vigilant & aware of scams but my credit card flagged this as fraud after 2 payments and I did some digging. Reported to the ************************** Fortunately I was able to cancel (and asked for the cancelation confirmation code, we'll see if it actually was canceled) by being firm and direct with the call agent, and put a subsequent freeze on the affiliated CC. The urgent letters were really concerning, and looking back I never received any letters with my first car - purchased through nearly identical methods several years ago (same dealer, same everything).

      Sky Auto Protection

      Date: 07/12/2024

      Sky Protection is a marketer of vehicle service contract providers.  You received a marketing solicitation offering you the opportunity to purchase a vehicle service contact.  Offers are typically made to consumers who recently purchased a used vehicle in the event the dealership did not offer you the option to purchase one.  Our company is not associated with any dealer or manufacturer as stated in the prominent disclaimer box and we do not have the capability of knowing if you previously purchased an agreement with any other provider.    

      Our records indicate you initiated the call to our office on May 29, 2024, and inquired about the service agreement.  Once our sales representative explained the benefits, you opted to proceed.  Subsequently, on July 8, 2024, you called to cancel the coverage, citing existing coverage elsewhere. Our representative facilitated the cancellation process as requested.

       

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