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Personalizationmall.com, LLC
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

4.37

Average of 488 Customer Reviews

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Review Details

  • Rebecca B

    Date: 07/01/2025

    What a terrible company. I have been using them for years without complaint. They send me the last two products I ordered and they are horribly chipped and the image is blurry. I complained for the first time ever with them, and instead of just making it right, they have you jump though hoops and determine if you actually have an issue. You sent out two plaques that were horribly chipped. I have years of purchases with your company. Both chat and phone customer service were a broken record - no help. I will never give you another cent.

  • Amanda M

    Date: 06/30/2025

    I ordered a gift for my Father for Fathers day. I paid extra for shipping that guarantee's on or before Fathers Day. It is over 2 weeks later and I still havent received it. I have sent 3 emails over the course of waiting and have yet to hear a response. I am beyond disappointed and will not ever order from them again.

  • Ina C

    Date: 06/26/2025

    I ordered a personalized baby blanket for my granddaughters baptism. Her name was carefully and legibly written. Brielle Sage. When it arrived and was presented, the name read Brianna Rose. When I asked the company to send the corrected blanket, I was told I would have to pay 50% more. The blanket will be used as a rag.!

  • Lou G

    Date: 06/25/2025

    Personalized gift was beautiful and delivered on time as promised. Would not hesitate to order again when needed.

  • Monica K

    Date: 06/24/2025

    The address plate ordered is lovely and is a beautiful accent! Quality is on par. Received order in reasonable time. Good transaction! Recommend!

  • Sarah G

    Date: 06/21/2025

    PM has not failed me yet! I get great quality gifts personalized perfectly, and its done and shipped within a few days. The personalization makes people feel extra special! I dont hesitate to shop at PM. The prices are reasonable and gifting is available.

  • Abagail C

    Date: 06/15/2025

    Ive placed two different orders for different holidays and have loved everything Ive gotten so far! Fair prices, Fast shipping, and quality personalization!! Ive had a great experience ordering from this site and Im sure Ill continue to order stuff off of here!

  • Jennifer G

    Date: 06/14/2025

    Amazing products and prices. They never disappoint and standard shipping is always fast!

  • Sandra B

    Date: 06/10/2025

    I purchased a silver photo frame for a silver anniversary gift. It is customized to include the wedding date, number of years married, and an uploaded photo gets *********** is the perfect gift for a twenty fifth anniversary!

  • Onorinda A

    Date: 06/07/2025

    The products I purchased as gifts are absolutely beautiful and the price paid was great.Would definitely recommend

Personalizationmall.com, LLC is BBB Accredited.

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