Reviews

Review Details

• Review fromkevin o

  Date: 10/12/2025

  1 star
  I recently hired a ****** to move a few items with a truck from one location to another and he made 3 trips which came up to 3 hours for a $46.45/hr rate. However, i was shocked to know that Trust and support fee being $17.10 was billed hourly as well and i ended up paying more than $50 just for trust and support. Thats such a rip off and very unreasonable. I would not use their service.

• Review fromKimber-Lee A

  Date: 10/10/2025

  1 star
  I booked a TaskRabbit worker for a simple wall-spackle-sanding job. During the visit, the worker took it upon himselfwithout my permissionto s**** into an antique wooden stool that was in the room. In the process, he cracked one of the legs. He apologized at the time, and I documented the damage with photos.I reported the issue immediately and provided TaskRabbit with all requested information, including receipts and an estimated cost of repair (approximately $200-550). The company declined to reimburse me, stating that the item was an antique and therefore outside their coverage.That response is unacceptable. The damage occurred because of the Taskers unauthorized actions while performing work booked through TaskRabbits platform. I should not be responsible for the cost of repairs to an item that was intact before the visit.This experience shows a serious lack of accountability and transparency. I am requesting that TaskRabbit reimburse the full cost of restoration and review their policies so that customers are not left paying for damage caused by Taskers acting under their supervision.

• Review fromCarlos M

  Date: 09/23/2025

  1 star
  I scheduled with someone using TaskRabbit, they marked the task as complete, reported having worked for 3 1/2 hours and charged me over $100 despite NEVER SHOWING UP! They did not contact me, come to my house, nor build any of my furniture. Oh, and then they blocked me. TaskRabbit customer service is impossible to reach. Run as fast as you can. Do NOT use TaskRabbit.

• Review fromSheila F

  Date: 09/15/2025

  1 star
  I have used TaskRabbit services over the past few months, and four out of five contractors behaved in ways that were inappropriate and, in some cases, threatening to my personal ********** ****** was not the same individual as shown in the TaskRabbit profile photo.Another became loudly angry when I asked about a service I believed was included, and his intimidating behavior made me feel unsafe.A third contractor performed the service incorrectly, blocking access to my water heater.Another ****** who returned to my home days later under the pretense of looking for a lost device. After I provided my phone number in good faith, he used it to ask me out on a date.These incidents raise serious concerns about TaskRabbits vetting process, contractor accountability, and customer safety. I am requesting that this matter be reviewed for potential violations of consumer protection and business practices.

• Review fromAlaa E

  Date: 09/08/2025

  1 star
  On 09/07/2025, I experienced significant issues with TaskRabbit's service.The first ******:Changed the original scheduled time without proper communication Took pictures of my building's exterior but never entered the lobby Never attempted to contact me directly Falsely claimed they couldn't find me and canceled the job Charged $83.56 for a service never performed I was forced to reschedule with a second ******, who properly:Arrived at the building Notified the lobby receptionist Completed the service as requested Charged an additional $83.46 When I contacted TaskRabbit customer service for a refund of the first failed service, they:Refused to issue a refund Claimed the first ****** had shown up despite clear evidence to the contrary Only offered store credit instead of a proper refund This appears to be a scam practice where Taskers can charge for services never rendered, and the company provides no real resolution for customers. I am out $83.56 for a service that was never performed.Potential customers should be aware of this scam practice apparently allowed by TaskRabbit. The company's refusal to properly address the issue is deeply concerning.

• Review fromAleksandar D

  Date: 08/20/2025

  1 star
  This platform is gold mine for scaming people! Customers and taskers! ***** doing business in every way!

• Review fromDaniel Z

  Date: 08/09/2025

  1 star
  This business *****. I hired them to put together **** furniture.1st installer contacted me the scheduled day of the installation and informed me he couldn't come because he got injured on the previous job.Scheduled with a second ********** After scheduling my appointment, contacted me and told me he needed to move the time later in the day, then never showed up for the agreed time. DON'T USE THEM!!!

• Review fromJake D

  Date: 08/09/2025

  1 star
  Ive worked really hard on TaskRabbit, kept clients happy, and earned high ratings. Recently, TaskRabbit restricted my account, claiming I had violated terms but refused to tell me which task, what action, or what proof they have.I waited weeks for their review process, only to receive a generic copy-and-paste message about circumventing payments. When I asked for specifics, they repeated the same vague statement and said their decision was final and cannot be appealed.This is not how a professional platform should treat people who contribute to its success. I am requesting a full explanation of the alleged violation, along with any evidence used to make this decision. I also want my account reinstated so I can continue working in good standing.

• Review fromUnknown U

  Date: 08/03/2025

  1 star
  They are abusers and they dont do their assigned task. They tamper with your account so you cant request a refund. They wont give you back your money for failure.

• Review fromJanice B

  Date: 07/16/2025

  1 star
  ****** damaged property. $1200 later I had to replace carpet