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Customer Review Ratings
Average of 270 Customer Reviews
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Review fromMarleny S
Date: 02/09/2024
5 starsAfter 20 years of preparing taxes with other tax software, I was hesitant to use your application. However, after reviewing your sales pitch and the examples I was excited to try the process with you. I am happy I took a leap and tried it because it has been the best decision I made. I have saved so much time and money and I would recommend this to other tax preparers. Your support teams is superb, quick and very efficient. Everyone is very professional and friendly! Thank you for all you do.
Después de trabajar en la preparación de impuestos por más de 20 años me sentía temerosa de tratar un sistema nuevo. Pero cuando tome la oportunidad de ver la presentación del equipo de trabajo de MytaxPreOffice decidí tratar este sistema. Realmente me siento muy feliz de haberlo hecho. He ahorrado tanto dinero y tiempo! Y lo más importante siento que tengo un equipo de trabajo que esta siempre disponible a resolver mis problemas y contestar mis preguntas, y ese equipo son todos los que hacen parte de MyTaxPreOffice. En general todo el personal son muy profesionales en lo que hacen, son rápidos, muy acertados y amigables. Este sistema es muy fácil de usar y además muy completo.
Gracias por todo lo que ustedes hacen!
MyTAXPrepOffice
Date: 02/14/2024
Thank you so much for the positive review! We are so happy you made the decision to switch and that we were able to make the transition easy and pain-free. We appreciate you taking the time to let others know that, although it's a big decision, it pays off in savings of time and money. We're looking forward to a long relationship as your trusted partner for your tax business!Review fromLena W
Date: 02/09/2024
5 starsThis is my 3rd year using the software and I find it easier to use each year. I love the way we have client portals all in one place. I especially appreciate the service I receive when I have a question or concern. It's a keeper.MyTAXPrepOffice
Date: 02/14/2024
Thank you so much for your continued loyalty! We're delighted to hear that MyTAXPrepOffice has made your tax preparation experience easier each year. We're thrilled that you appreciate the convenience of the client portal. Providing exceptional service is a top priority for us, and we're grateful for your positive feedback. If you ever have further questions or concerns, please don't hesitate to reach out. Here's to many more successful years together!Review fromDuane S
Date: 02/09/2024
5 starsIt has been a great pleasure to have worked with a Tax Preparation Software Company like MyTaxPrepOffice that understands and values the opinions of Tax Preparers. Meeting the demands of each user and meeting the compliance needs that most offices struggle with has been exceptional. Thank you MYTAXPREPOFFICE for being so understanding.MyTAXPrepOffice
Date: 02/14/2024
Thank you for taking the time to share your positive experience with MyTAXPrepOffice! We are thrilled to hear that our commitment to understanding and valuing the opinions of Tax Preparers, as well as meeting the demands and compliance needs, has exceeded your expectations. We appreciate your trust and look forward to continuing to provide exceptional service. If you have any further feedback or suggestions, please feel free to reach out.Review fromKC C
Date: 02/06/2024
5 starsI"ve been with MyTaxPrepOffice for the last 7 years. They have been great across the board! They
have made doing tax returns very easy and accurate.
KCMyTAXPrepOffice
Date: 02/08/2024
Hello and a sincere thank you for your fantastic review! Your loyalty since the beginning means the world to us – what a remarkable journey we've shared! We're overjoyed that you appreciate our software, and your feedback confirms that we're on the right track with our dedication to constant improvement. Each year, our goal is to enhance our product, and your support fuels our passion. Thanks a million for being an invaluable and cherished part of the MyTAXPrepOffice family!Review fromJames A
Date: 02/03/2024
5 starsHave been using the software now for 5 years and appreciate how quick and efficiently I can file returns. Customer service is also very proficient in assisting me with any problems.MyTAXPrepOffice
Date: 02/08/2024
Thank you so much for your 5-star review! We're truly honored to have had you as a loyal customer for the past five years. Your continued trust and support mean the world to us. We're thrilled to hear that our software has been instrumental in streamlining your tax return filing process. Efficiency is a top priority for us, and it's fantastic to know that you've experienced quick and seamless filing with MyTAXPrepOffice. Your kind words about our customer service team is appreciated. We take pride in providing great support. Once again, thank you for choosing us and being a valued member of our community. We look forward to serving you for many more years to come!Review fromMeera K
Date: 02/01/2024
4 starsI have been using this software since 2018. At times this is not the best software but they are improving each year.
Mackenslee provided me excellent customer service from MyTaxPrepOffice. Very happy with her knowledge and patience.MyTAXPrepOffice
Date: 02/08/2024
Hello and thank you for your review. We're hearing great things from a lot of long time customers and that makes us so happy! We're always open to feedback, so please let us know if there is anything specific you would like to see updated in the software. It's suggestions from loyal customers like yourself that guide our enhancements for the upcoming season. Thank you for being the most important part of the MyTAXPrepOffice family!Review fromSylvia C
Date: 02/01/2024
5 starsI have been with you for 9 years now... and while there have some glitches (honestly all software has glitches) they always attempt to resolve them. Let's face it - this software is the best I have seen so far in all of my years of doing taxes (started in 1986)!!
Just keep up the good work! And continue to adapt -- And I will be a customer for life!!!MyTAXPrepOffice
Date: 02/08/2024
Hi there, and a heartfelt thank you for your wonderful review! It truly warms our hearts to hear that you've been with us since the very beginning – what an incredible journey together! We're absolutely thrilled that you love our software, and your feedback reassures us that we're staying true to our commitment of continuous improvement. We're dedicated to making our product better with each passing year, and your support makes it all worthwhile. Thank you for being such a loyal and cherished member of the MyTAXPrepOffice family – you truly are the heart of our community!Review fromCarolann B
Date: 01/30/2024
4 starsI use MyTaxPrep to file my 941 and 940 federal forms. Began using 3 years ago, and will not leave this software. Thanks Team.MyTAXPrepOffice
Date: 02/02/2024
Hello and thank you for the positive review. We love our loyal MyTAXPrepOffice customers! We're in it for the long haul to help you grow your business. When you succeed, we succeed. Thanks for being the most important part of the MyTAXPrepOffice family!Review fromKIMBERLY C
Date: 01/30/2024
5 starsI'm new this year and learning, but the customer service has been great with helping with my issues.MyTAXPrepOffice
Date: 04/02/2024
Thank you for your positive review! We're delighted to hear that our customer service team has been able to assist you with your questions as you navigate our software for the first time. We're here to support you every step of the way as you continue learning. If you have any more questions or need assistance, please don't hesitate to reach out. We like to take the fear out of switching!Review fromManuel M
Date: 01/28/2024
4 starsI have used it for more than a 8 years and they are each year better than the last.MyTAXPrepOffice
Date: 02/02/2024
Hello and thank you for the positive review! We are so happy to have you as a long time, loyal customer. Our brand promise to you is continuous improvement. We are always working to provide new features that can make your tax preparation tasks faster and easier. We're glad to hear we are hitting the high standards we set for ourselves. We look forward to supporting you through another great tax season!
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