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Customer Review Ratings
Average of 270 Customer Reviews
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Review fromMelissa K
Date: 04/03/2024
5 starsThe employee's are so helpful. They make this a great tax program. We have used this company since 2016 first with my previous boss and even now that I own the company. MyTaxPrepOffice is definitely 5 stars
MyTAXPrepOffice
Date: 04/15/2024
We're delighted to hear that our team has consistently been a valuable asset to your tax preparation journey! Your loyalty and trust since 2016 mean the world to us. Here's to continued excellence and seamless tax seasons ahead!Review fromRaymond M
Date: 04/02/2024
4 starsThe price and support are what keeps me using MyTaxPrepOffice software.MyTAXPrepOffice
Date: 04/15/2024
Thank you so much for your kind words! We're thrilled to hear that our software's pricing and support have made such a positive impact on your experience with MyTAXPrepOffice. Your satisfaction is our utmost priority, and we're committed to continually providing you with top-notch service and assistance. If you ever need anything or have any questions, please don't hesitate to reach out.
Thanks again for choosing MyTAXPrepOffice!Review fromJose P
Date: 03/29/2024
5 starsThis software has made several improvements and also customer service has improved.MyTAXPrepOffice
Date: 04/02/2024
Thank you for your positive review! We're thrilled to hear that you've noticed improvements in both our software and customer service. Your feedback is invaluable to us, and we're committed to continuing to enhance your experience. If you ever have any questions or need assistance, please don't hesitate to reach out. We're here to help!Review fromArlyn M
Date: 03/29/2024
4 starsI have been with mytaxprepoffice since 2015. they keep improving the program i have only a few problems that were taken care of.I would recommend it to anyone who files taxes professionally.MyTAXPrepOffice
Date: 04/02/2024
Thank you for your wonderful feedback! We're delighted to have been serving you since 2015 and to hear that you've noticed and appreciated the improvements we've made over the years. It's fantastic to know that any issues you've encountered were promptly resolved. Your recommendation means a lot to us, and we're grateful for your continued support. Thank you for being a loyal MyTAXPrepOffice customer!Review fromJames C
Date: 03/29/2024
5 starsI have been using the tax prep software for 2 years now. I have found it easy to use. I have had several issues, especially with my State but when I submit a ticket it has been corrected withhout delay. I just renewed for year 3.MyTAXPrepOffice
Date: 04/02/2024
Thank you so much for your 5-star review! We're thrilled to hear that you've found our tax prep software easy to use and that we've been able to promptly address any issues you've encountered, particularly with your State submissions. We truly appreciate your continued support and trust in us for another year. If you ever need assistance in the future, don't hesitate to reach out. Thank you for being the most important part of the MyTAXPrepOffice family!Review fromrashmi p
Date: 03/22/2024
5 starsI have been using MyTaxPrepOffice tax software for the past nearly ten years.
It's an amazingly easy to understand, use and very seamless. The price is extremely competent and reasonable for such an amazing tax software that compares to all the big software's on the market currently. I would recommend this software to any one. Great software at a great price.MyTAXPrepOffice
Date: 04/02/2024
Thank you for your fantastic review! We're thrilled to hear that you've been using MyTAXPrepOffice for nearly a decade and that you find it easy to understand, use, and seamless. Your appreciation for our competitive pricing and comparison to other leading software on the market means a lot to us. We truly appreciate your recommendation and are grateful for your continued support over the years. If you ever need assistance or have any questions, please feel free to reach out. Thank you for being the most important part of the MyTAXPrepOffice family!Review fromR&J Tax and A
Date: 03/19/2024
5 starsThis has been my best tax service customer yet. The automation is awesome and the support is very helpful. Any issue I have they always make sure it is resolved. Been with them for 5 years this yearMyTAXPrepOffice
Date: 03/22/2024
Thank you sincerely for your fantastic five-star review! We're thrilled that our automation and support have made your experience with us top-notch. Your loyalty over the past five years means the world to us, and we're committed to continuing to provide excellent service. Thank you for being the most important part of the MyTAXPrepOffice family!Review fromBeatriz I
Date: 03/11/2024
4 starsthis is a good program. You can prepare the taxes of your clients with confidence . Sometimes the program has some glitches but when you reported those problems can be fixed. The price it is good too.MyTAXPrepOffice
Date: 04/02/2024
Thank you for your kind review! We're thrilled to hear that you find our program reliable for preparing your clients' taxes with confidence. Your feedback regarding occasional glitches is noted, and we're glad to hear that our support team has been able to promptly resolve any issues. We're also happy that you find our pricing reasonable. Your satisfaction is our priority, and we're here to assist you whenever needed.Review fromJON T
Date: 03/10/2024
4 starsI have been with them for about 5 years. I switched to them because there prices for software were quite a bit lower that the ones I had used in the past. I still have a few items that need to be corrected in the actual software, however, for the cost, they are a have a good performance. I will probably continue to use MyTaxPrepOffice going forward due to the cost and reliability. When I do have a problem, there customer service is quick to get it resolved or answer my question. Thanks to them, I am a little more profitable in my tax business.MyTAXPrepOffice
Date: 03/12/2024
Thank you so much for your positive review! We're thrilled to hear that our competitive pricing and reliable performance have been instrumental in making your tax business more profitable over the past 5 years. We appreciate your loyalty and are committed to promptly addressing any concerns you may have. Here's to many more years of successful collaboration with MyTAXPrepOffice!Review fromSteve T
Date: 02/29/2024
5 starsAwesome customer service. Thank you Bailey for your thorough and patient help,MyTAXPrepOffice
Date: 03/12/2024
We appreciate your kind words about our customer service! Thank you for acknowledging Bailey's thorough and patient assistance. We're committed to providing excellent support, and it's fantastic to hear that your experience reflects that commitment. If you ever need further assistance, please don't hesitate to reach out. Thank you for being the most important part of the MyTAXPrepOffice family!
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