Reviews

Review Details

• Review fromAntonio B

  Date: 03/01/2023

  1 star
  Straight trash. I only paid for this to watch my cousin play in the state playoffs and this thing is a joke. How do you broadcast a basketball game in a tournament and dont show the score the entire game? Then the next week, I missed the game completely because I was greeted with a please stand by message due to technical difficulties. I canceled this mess and requested a refund.

• Review fromMike S

  Date: 02/23/2023

  1 star
  Impossible to contact anyone when you have issues or wish to stop charges

• Review fromThe Jacksons J

  Date: 02/17/2023

  1 star
  Network fails at end of games. For a paid network it is inexcusable

• Review fromJane J

  Date: 02/16/2023

  1 star
  The worst! Attempting to watch my senior grandsons last game, where they honored the students and their parents, and they focus the camera on the opposing team who was just standing around, looking at nothing. Never again will I join this network.

• Review fromSarah N

  Date: 02/11/2023

  1 star
  I've had this service for over a year, and starting the last few months it became completely unreliable. Games frozen, no scoreboard or time clock, a double screen, half of the court blocked so I couldn't view the entire game, etc. These issues continually occurred, despite tickets being created by the "bot" and several emails with customer service (you can't speak to anyone). I never got any follow up on the issues I reported via email, so I continued to follow up and only would get a response that they will work to fix the issues, but nothing was ever rectified. Today I asked them if I can get a refund for one month because of the ongoing issues, and they just canceled my subscription. No communication back with me about the issues, the options to get a refund, or any next steps. I got a reply to my request that they canceled my subscription and refunded me for one month. I never asked to cancel the subscription, nor did I ever indicate that I wanted to cancel. So now I am unable to watch the remainder of the game I had been watching, or the rest of the season. When I followed up to say that I never asked to cancel or indicated I wanted to do so, I received no reply. Horrible customer service.

• Review fromLaura B

  Date: 02/11/2023

  1 star
  Terrible service and rarely is there a game that is watchable all the way through. Definitely not worth the money.

• Review fromWayne M

  Date: 02/08/2023

  1 star
  Incredibly poor video. No game clock. No scoreboard. What a ripoff.
  

   

• Review fromMelissa D

  Date: 02/01/2023

  1 star
  Pay for a service that often fails or has glitches. You should offer refunds to customers that don't get the services you promise when paying the monthly fee. Just a very poor service with very poor customer support. I do not recommend.

• Review fromBob G

  Date: 02/01/2023

  2 stars
  About half the games work and if they do it is slow to respond

• Review fromDebby M

  Date: 01/25/2023

  1 star
  We paid for 1 year subscription to watch our Grandson play his Senior year of *********** basketball. We do not live where he lives. The fee was $80.00 for the year. The year is 1/2 over and we have only been able to watch one game and the streaming on that game was not very good, to say the least. I have asked for a total refund and am waiting an answer. Beware of this service, there is not a phone # where you can contact anyone, the only way is through email. When you email them because the game is not in their cue, the only response is a ticket number. This is possibly the worst waste of money we have ever spent. They advertise that all games will be shown, but they are not. They are always having technical difficulties that never seem to be resolved. So I guess this is a buyer beware!