Reviews

This profile includes reviews for Networx Systems, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  Networx Systems, Inc.

  3399 Peachtree Rd NE Atlanta, GA 30326-1120

  
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  Networx Systems, Inc.

  589 N Dupont Hwy Dover, DE 19901

Review Details

• Review fromHenrique F

  Date: 10/12/2023

  1 star
  This is the worst app you gonna ever find. And I tried to cancel over the phone the guy made fun of me I would not cancel it if I dont answer his questions about why. Im having to chance my card so I can have it cancel. This is unacceptable. And Im looking for legal assistance to *** this company.
  

  Networx Systems, Inc.

  Date: 10/16/2023

  We are sorry to hear of your experience. We show your account was closed on 10/12 after speaking with our team.

• Review fromRustyn S

  Date: 10/12/2023

  1 star
  Wish I could give this company a zero. They are rude and condescending. I am surprised they can stay in business treating people as poorly as they do. My sales reps name was ****. He called to harass me at all hours of the night and early morning. The leads are bogus and the people are trash. Do yourself a favor and go elsewhere.

• Review fromDaniel B

  Date: 10/10/2023

  1 star
  I had a terrible experience with this lead generation company. Their service was abysmal from start to finish. First, their communication was practically nonexistent. It took them ages to respond to my inquiries, and when they did, their answers were vague and unhelpful.The leads they provided were of extremely poor quality. Most of them were either outdated or irrelevant to my business, and I wasted a significant amount of time and money trying to work with them.To make matters worse, they promised a money-back guarantee, but when I requested a refund due to the terrible service, they conveniently found excuses to avoid honoring it. It's clear that they prioritize taking your money over delivering any real value.I would strongly advise against using this Networx. Their service is a complete rip-off, and there are much better options out there. Save yourself the headache and look elsewhere.Total fraud !

• Review fromL. C.

  Date: 09/15/2023

  1 star
  These people will not stop harassing us. We tell them no and to stop calling and they just keep on and they refuse to take no for an answer they argue with you and still want to try to sell your their product. I am not interested in your scam product please stop calling

• Review fromJohn P

  Date: 09/14/2023

  1 star
  My wife and I have used networx for a few years, I only deposited money for leads 1 time 3 out of 5 leads that I was charged for or bogus leads. One person called from another state had no idea why we were calling to quote a job, one person wanted a quote over the phone and refused to let us see the job to give a honest quote and the third told us they were just looking for information and wasn't planning on having any work done. For the price this company charges per lead we were losing money on almost every lead we paid for. I was tired of pausing my account over and over because the only way to cancel is to call and speak with representative so I called customer service to cancel my account. The representative I spoke with told me I was making up information to make myself feel better, then I told him I am a Marine I try to be very honest and he had no business telling me that I would make things up. The conversation led to him taking this personal and cussing at me so I hung up the phone, he replied by calling me from a personal cell phone and cussing and yelling at me again. My wife called to speak to a manager no surprise the same guy answered and told my wife that I hung up on him three times. This company is not professional and has no business charging people for leads that they have not called and checked out to make sure that they are guaranteed work. I do not agree paying $30 to $40 for contact information of a potential job that falls through almost every time. I would not recommend using this company ever again.

• Review fromGM M

  Date: 09/09/2023

  1 star
  My information was unwittingly sold to this company. I requested that my information be removed and still had multiple upset contractors reaching out at all hours of the day. I am not a lead. My number is on the Do Not Call list. Stop selling my information.

• Review fromChad B

  Date: 09/07/2023

  1 star
  Networx Scams Contractors - Do Not Use We consider Networx to be a fraudulent scam company and want to warn other contractors not to make the same mistake that we made. We are a large roofing company and use a variety of lead generating services including HomeAdvisor, **** Ads, Thumbtack, Roofing Calculator, etc. We decided to give Networx a serious chance to see if it was any better than HomeAdvisor/****. Networx is by far the worst lead generating company that we have ever used. We paid $10,000 and received a total of 118 "exclusive" leads over about a 5 month period of time. About 85% of the leads were bad (i.e. fake). We were only able to contact about 15% of the leads. Furthermore, the potential customers we did contact did not have any money, could not qualify for a loan, did not have the authority to make a decision and/or were not exclusive to us. We only obtained 1 small job out of 118 leads. We tried to resolve the problem with our account manager but he only "found 6 leads that their automated system rejected improperly". Network refused to credit us for about 80 bad leads even though we offered to provide notes regarding each bad lead.

• Review fromMatthew O

  Date: 08/24/2023

  1 star
  I have used Networx back as far as 2018 and had ok luck at it. The lead quality per win ratio was not good but I made it work. Back then they were reasonable and tried to work with you when a bad lead came in, even ones that never answered the phone. They know 100% about how they struggle to give quality leads in HVAC field. They just love to make excuses. I decided to use them again this year. I spent $600 roughly so far and have spent so much time trying to get credits for leads back that its not worth it doing business with them. I have not won a single job, because I have had no opportunity to do so with what they have given me. I have noticed as a team Networx the majority are very defensive when you offer feed back and they can't take it unless its positive. In my case I was very calm and polite when most would be cussing back at these people for their incompetency. I was literally told that if I don't stop talking he would end the conversation. Their perspectives as a team have gone in a terrible direction. They don't care about their customers that have trouble being successful on their platform anymore. Actions speak louder than words. They don't want to be responsible for how they're greedy in their policies in how they refund leads, only benefits Networx. Charging you for a lead that never answers the phone on a exclusive lead. You tell me how that helps me make money. Because it only helps Networx. Its getting old every time I call and tell them how I'm not successful, that they just as a team get defensive and want to rush off the phone. Change your tragedy make the customer your priority again and do your job as a lead generation company and give better quality leads. Stop making the contractors pay for your incompetency and short comings. This company is just turning into another Home Advisor! I can not in good conscience recommend this company, you guys can keep your $100-$150 referral. I will be closing out my account soon enough.

• Review fromAugustine G

  Date: 08/15/2023

  1 star
  Wish I could give it a zerowhere do I startzero valuable leads after $750 spentI can never reach anyoneI canceled 3 months ago and I still have to pause leads every 30 days because the company wont remove my accountIve unwillingly spent an additional $300 when I didnt pause in timeevery time I speak with an agent, they forcibly will not cancel my account, but instead will go on and on about how they can help me try something else out that will lead a job out of the leadsI had to cancel my bank card and be issued a new one in order to have some peace, but no Ill have to update my bank card in at least a dozen places online between electrical company, uttilities etc, ALL BECAUSE NETWORX will not remove my accountif this isnt a crime and illegal, I dont know what is. I bet $100 Ill be receiving a call from Networx once they reach out to me here and theyll try and negotiate how with $300 more dollars theyll pitch in an extra $250 to get me some quality leads, instead of canceling my account. Worse than Home Advisor.

• Review fromKevin H

  Date: 08/10/2023

  1 star
  Company is fraudulent in my opinion, many fake leads, I believe they have people working for them to produce these fake leads and answer some phone calls, other leads are blatantly fake with the contacts having never filled out anything online requesting information for projects. Some are apartments, almost as if they are just pulling information from whitepages and making leads so they can charge companies for them. I believe there should be a criminal investigation into this company, having an A+ rating on BBB is completely innapropriate. All of this is my personal opinion based off having an account for approx. 2 years. We have gained zero business from this service, customer service reps are very rude and uncooperative, hanging up on us multiple times when canceling the business account. I do not think any small contractors will benefit from working with this company.