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Business Profile

Digital Marketing

Apex Media Solutions, LLC

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Digital Marketing.

Reviews

Customer Review Ratings

3.72/5 stars

Average of 302 Customer Reviews

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Review Details

  • Review fromBen A

    Date: 11/18/2024

    1 star
    This company call me like 5-10 times every day. I already recognised all their phone numbers so I just dont answer anymore and block them. Once in few weeks I answer and ask to not call me anymore but they keep calling.Idk what else can I do to not get this scam/spam phone calls.

    Apex Media Solutions, LLC

    Date: 11/26/2024

    Thank you for bringing this to our attention. We genuinely value your feedback and understand the importance of your concern. Your satisfaction is our top priority, and we are committed to addressing this issue promptly. 
  • Review fromBarbara M

    Date: 11/17/2024

    1 star
    I have attempted several times to cancel.I continue to get billed monthly fee of $249.

    Apex Media Solutions, LLC

    Date: 11/26/2024

    Thank you for bringing this to our attention. We genuinely value your feedback and understand the importance of your concern. Your satisfaction is our top priority, and we are committed to addressing this issue promptly. 
  • Review fromFaisal K

    Date: 11/14/2024

    1 star
    They just take your money and once you have paid them they don't even bother to talk to you or email you. If you try to contact your Account Manager, the next available appointment they give you will be after a month or maybe more and on that appointment also the Account Manager will not turn up and neither has the courtesy to call or email you that he cannot make it. DO NOT TRUST THEM. DO NOT DO BUSINESS WITH THEM. THEY WILL TAKE YOUR MONEY AND THEN DISAPPEAR

    Apex Media Solutions, LLC

    Date: 11/15/2024

    Hello ******, 

    Thank you for bringing this to our attention, and we sincerely apologize for the frustration this has caused you. We understand how important every dollar is, especially for a small business, and we never want any of our clients to feel taken advantage of. We strive to provide a positive experience for everyone and are disappointed to hear that this was not your case. Your feedback will be taken seriously as we work to resolve this internally. We will attempt contact with you and please reach out to us directly so we can further discuss your situation and try to make things right.

  • Review fromPeter L

    Date: 11/13/2024

    5 stars
    ****** of Apex Media Solutions has done excellent work for me over the past few years. I highly recommend him

    Apex Media Solutions, LLC

    Date: 11/15/2024

    *****, we thank you for your business relationship with us and your feedback. We are lucky to have ****** on the team. 
  • Review fromRobert J

    Date: 11/11/2024

    5 stars
    Everything changed when our organization enabled voice search. Without the help of ***** and Siri, we may never have contacted the customers that they are introducing us to. The expenditure is more than justified by the gain in visibility.

    Apex Media Solutions, LLC

    Date: 11/15/2024

    Thank you so much for you acknowledging our hard work here at Apex Media. We appreciate your business and we look forward to a continued business relationship!
  • Review fromJacob Z

    Date: 11/08/2024

    1 star
    They conned me into "taking advantage" of their services and provided 0 value. After voicing my convern they tell me it takes time because their process is borderline illegal. Paid hundreds of dollars before cancelling with no results.

    Apex Media Solutions, LLC

    Date: 11/15/2024

    Hello *****, 

     

    This is certainly not the experience we want you to have with us. We will be touching base with you in order to attempt to resolve this matter further.

  • Review fromJimmy H

    Date: 11/08/2024

    5 stars
    ****** and *****'s popularity for finding local services is surprising to me and its all due to apex media solution. Following the implementation of voice search, our company's call volume saw a substantial boost. I am so relieved that we made this move!

    Apex Media Solutions, LLC

    Date: 11/15/2024

    *****,

     

    Thank you so much for the feedback. We are glad have another satisfied customer!

  • Review fromEdward E

    Date: 11/07/2024

    5 stars
    Running multiple social media accounts for our business was too much to manage, but Apex Media took over and streamlined everything. Theyve kept all locations active with custom posts, respond to local audiences and effortlessly drive business. We have nothing but praise for them!

    Apex Media Solutions, LLC

    Date: 11/15/2024

    ******,

     

    Thank you for your continued business and trust in us for your digital presence! 

  • Review fromSteven J

    Date: 11/07/2024

    1 star
    I do not recommend doing business with this company! They are a bunch of crooks. I have been working with them for 8 months and they have not helped my business! Their services are horrible. Their agents are very pushy.

    Apex Media Solutions, LLC

    Date: 11/15/2024

    Thank you for bringing this to our attention. We genuinely value your feedback and understand the importance of your concern. Your satisfaction is our top priority, and we are committed to addressing this issue promptly.
  • Review fromNolan K

    Date: 10/31/2024

    1 star
    Promised to get my website unsuspended in less then a month on ****** 4 months later nope. Promised to get all my details fixed on all the directories nope 53 still messed up and still no answer why. I havnt moved up at all to first page. Also no competition analyst done yet every promise that was told has not came true after 4 months. Asked for a refund as none of the promises that were made were done after 5 people saying a manager will call you in 48hrs finally got an answer we don't do that after I asked for a month. I'm a very disappointed customer stay away from apex **********************. Waste of money and time.

    Apex Media Solutions, LLC

    Date: 11/15/2024

    Thank you for bringing this to our attention. We genuinely value your feedback and understand the importance of your concern. Your satisfaction is our top priority, and we are committed to addressing this issue promptly.
    Please rest assured that our team is already looking into the matter. 

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