Business ProfileforApex Media Solutions, LLC

I was contacted by a rep from Apex on January 29, 2024. I asked her to send me additional information on their services so that I could review and discuss with my husband for my business. The rep was aggressive and stated that they could not do that unless I held it with a credit card. I asked several times if I would be charged if I canceled the consultation meeting and she said no. I emailed and canceled the consultation meeting, and I started being billed.When I realized that my credit card was being billed, I sent an email because I could not get through to anyone on the phone. My email was on March 22nd. My request eventually was escalated to someone named ***** whom I spoke with on April 29th from phone number ************. He said the normal practice is that once the credit card is given, that it is a commitment. I said this is not what the rep told me, otherwise, I never would have given it to her. He said he would review the call and get back to me by the end of the day. He did not, but left a message the next day, stating he was still reviewing the call. I have not heard anything else from him. I tried to call the number above with no response and sent another email 5/13. I got a response stating they would forward it to *****, and I still have not heard back.