Reviews

This profile includes reviews for IT Works! Global, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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IT Works! Global, Inc. has 12 locations, listed below.

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  IT Works! Global

  908 Riverside Dr Palmetto, FL 34221-5038

• 

  IT Works! Global, Inc.

  4505 Newpoint Pl STE 200 Lawrenceville, GA 30043-5576

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  IT Works! Global, Inc.

  1250 N Fairway Dr STE 104 Avondale, AZ 85323-5232

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  IT Works! Global, Inc.

  4005 Newpoint Pl STE 200 Lawrenceville, GA 30043-6006

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  It Works Global

  8 - 1070 Mid-Way Blvd Mississauga, ON L5T 1T4

Review Details

• Review fromMoira M

  Date: 11/01/2025

  1 star
  I tried a few sips of this tea (not hot) and it felt like I had drank something spicy and it started stinging my throat. And it smelled like soap and chemicals. When I tried to call the company to complain, they told me they don't handle complaints. And I would have to email them, and the woman was rude on the phone.

  IT Works! Global, Inc.

  Date: 11/12/2025

  Hello *****,

  
  

  Thank you for reaching out and sharing your experience. We looked into this and were unable to locate an account or order under your name. Additionally, our company does not sell any tea products, so it appears this concern may be regarding a different business with a similar name.
  
  We recommend double-checking your order confirmation or the website where you made your purchase to ensure youre contacting the correct company.
  
  
  
  Thank you, 
  
  IT WORKS! Compliance Department

• Review fromJasmine W

  Date: 10/21/2025

  1 star
  Please do not waste your money... this is a scam

  IT Works! Global, Inc.

  Date: 11/12/2025

  Hello ****,
  
  Were sorry to hear about your concerns and appreciate the opportunity to clarify. After reviewing your account, we can confirm that all of your orders were paid for and shipped as scheduled. When you reached out to cancel your subscription, our team promptly processed your cancellation, and no further charges have been made.
  
  
  
  Thank you, 
  
  IT WORKS! Compliance Department 

• Review fromKeith L

  Date: 10/07/2025

  1 star
  Should be 0 stars. My wife worked for them for a few months. Every time pay day came around there was an issue. Then removed money off her card and continues to say it will be resolved in 3 to 5 business days for weeks now. Stay away from this pyramid scheme company. Shipping takes forever is an over priced.

  IT Works! Global, Inc.

  Date: 10/09/2025

  Hello *****,

  
  

  We are unable to locate an account with the information you provided and therefore we are unable to assist. Please note that our Distributors are independent contractors, not employees. All questions regarding monthly commissions can be sent to **************************************** or if there were issues with the pay portal, they can be directed to My IT WORKS! Pay. 
  
  
  
  Thank you, 
  
  IT WORKS! Compliance Department 

• Review fromJessica C

  Date: 10/04/2025

  5 stars
  It Works, has been great to me. Super friendly **** is my GO to person on starting my new journey as being a distributor as well.

  IT Works! Global, Inc.

  Date: 11/12/2025

  Hi *******,

  
  

  This is excellent to hear, thank you for letting us know!

  
  

  Thank you,
  
  IT WORKS! Compliance Department 

• Review fromHellen M

  Date: 08/18/2025

  5 stars
  No complaint, absolutely love the products currently work with the company but I wish you offered a Post Recovery protein shake (not necessarily plant based) just a really recovery shake, as well as creatine for muscle growth, for more fitness enthusiasts, I Run a womens Gym and would really love to have a one stop shop

  IT Works! Global, Inc.

  Date: 08/19/2025

  Hi ******,

  
  

  Thank you for contacting us. We truly appreciate your feedback and will pass this on to our product team. 
  
  Thank you!
  
  IT WORKS! Compliance Department 

• Review fromJean V

  Date: 08/10/2025

  1 star
  I've ordered "It Works" products over the last several years. Too often, when ordering one time only items, I was put on auto ship. Each time I had to contact the rep, who was constantly sending requests to help her out by posting, ordering and referring, but nothing was ever done without multiple requests. I have all the texts. Often told I had to contact the company myself where I had to argue with so called customer service. I ate a lot of product I never wanted because I didn't want it to hurt Alyssa R******** , the rep, who was a young mother. Shame on you for not making it right for a loyal customer that only ever tried to help you succeed. My fault for being nice. This time I have had enough. It happened yet again and I was not going to accept it. I was kind but persistent at first. My messages started getting ignored and now I'm not so nice, because zero was done to make it right. I'm beginning to wonder if this is actually part of the company's MO. Frustrate and ignore the customer so they give up and the company and rep keep the profits. The products are fine but not great. Certainly not worth this recurring hassle. I do not recommend this company. Apologies if I did in the past. I urge you to find a better one, with actual customer service.
  

  IT Works! Global, Inc.

  Date: 08/19/2025

  Hi ****,

  
  

   

  
  

  Thank you for taking the time to share your experience with us. We truly value your loyalty over the years and are sorry to hear about the frustrations youve encountered.
  
  After reviewing your account (ID *********, we can confirm that a call was made to our **************** team on August 6th requesting that your subscription be cancelled. That request was processed the same day, and your account is no longer on auto-ship.
  
  We sincerely apologize for the inconvenience youve experienced and understand how discouraging this has been. Please know that your feedback is important to us as we work to improve both our processes and customer support.
  
  If you have any further concerns or if there is anything additional we can do to assist, please dont hesitate to reach out.
  
  Thank you again for bringing this to our attention.

  
  

  IT WORKS! Compliance Department 

• Review fromRobbin C

  Date: 07/22/2025

  1 star
  A specific sales rep was extremely jittery and pushy. It's almost like it becomes their whole *** personality. They go by "******* ***** ********* I genuinely trusted them. BUT THEN I STARTED LOOKING INTO WHAT I SIGNED UP FOR. I am horrified. Why would they sell me something so dishonest and scary at that, as far as the ingredients and the risks? They claimed it was the herbal *******. They were saying so many misleading and ******** phrases when they drew me in. Now I'm stuck with a plan that I'm afraid. Isn't even going to work and is possibly going to cause me harm. How are these reps allowed to lie like this. Shame on this company. They pray on people with low self esteems desperate for something that works. That isn't full of chemicals and this is the exact opposite of what they claim.

  IT Works! Global, Inc.

  Date: 07/24/2025

  Hi ******,

  
  

  Thank you for contacting us. We were unable to locate an account for you with the information provided and are unable to assist you with your subscription. On our website we offer a one-time purchase of products for a retail price. We also offer a Perks Member option, one with a membership fee and one with a 3-month subscription, with the membership fee waived. Then we offer a Distributor option if someone wishes to sell product. On our website all of our products are listed with their full ingredients and directions. The safety and effectiveness of our products and their ingredients is our top priority. All of our products are tested according to USP (United States Pharmacopeia) standards at a certified GMP (Good Manufacturing Practice) facility. 
  
  For each ingredient used in our products we have a certificate of analysis and this certificate lists the formula for the ingredients as well as the amount of each raw material/ingredient. The certificate of analysis also contains the results of tests for contaminants; because of this we are able to ensure the quality of our ingredients.
  
  Manufacturers must follow good manufacturing practices to ensure that the supplements are processed consistently and meet quality standards (which we do).

  
  

   

  
  

  Thank you, 

  
  

  IT WORKS! Compliance Department 

• Review fromVienna Y

  Date: 06/27/2025

  1 star
  I attempted to cancel my account after one month, following my doctor’s recommendation to stop taking It Works products. However, I was met with an error message stating I would need to pay the initial Perks Membership fee, 25% of my previous order, and return the Perks Member gift.
  At no point during the ordering process with my local distributor was I made aware of these charges or that I was enrolling in a subscription program. This lack of transparency is deeply concerning and feels deceptive.
  This is a complete scam and I will be escalating this issue further.

  IT Works! Global, Inc.

  Date: 06/30/2025

  Hi Vienna,

  
  

  Thank you for contacting us. When enrolling as a Perks Member there are two choices provided at the time of checkout. The first is paying the membership fee and not having a subscription and the second is waiving the membership fee for a 3-month subscription. If someone chooses to not continue their subscription we do not ask that the enrollment gift is returned or that a 25% fee is paid. We show that your enrollment order was enrolled with subscription. However, we show that when you called June 27th we show that our Customer Service representative waived the membership fee and cancelled your subscription. We also do not show that any additional orders were processed, besides your enrollment order. If we can be of any additional assistance, please let us know. 

  
  

  Thank you,
  
  IT WORKS! Compliance Department 

• Review fromJessica H

  Date: 06/26/2025

  1 star
  It works, is impossible to reach , I lost my login to my ItWorks page on the stupid app. Tried to find a phone number becouse I cant login to my page so I can cancel everything, money is neing withdrawn every month I dont sell anything ,and I dont buy anything, so Its no need to see money fly away every month from my account. Im neither not interessted to sell anything or buy anything. Theres no support page that
  works ,so I cant cancel my account at ItWorks. So will they withdraw money the rest of my life for nothing? May somebody please help me stop this sillyness please. Otherwise I have to turn to the police. Best Regards ******* ********* ******

  IT Works! Global, Inc.

  Date: 06/30/2025

  Hi *******,

  
  

  Thank you for contacting us. Our full support information can be found at *********************** 

  
  

  At this time, we have fully cancelled your account, and no further charges will occur. 
  
  
  
  Thank you, 
  
  IT WORKS! Compliance 

• Review fromJENNIFER B

  Date: 06/10/2025

  1 star
  I ordered the products thinking they were healthy & going to work. I contacted the seller after purchasing & told her about my health problems. I DO NOT want to risk dealing with something happening to me. When I told asked her about side affects and can I take them she claimed her father has heart problems and her mom other health problems and left it at that. My cardiologist told me today that he does NOT want me taking these IT WORKS products due to more serious complications. I need to cancel subscription ASAP. We shall see what happens because I feel as though I was told something that was not credible.

  IT Works! Global, Inc.

  Date: 06/12/2025

  Hi ********,

  
  

  Thank you for contacting us. If anyone has health concerns we always recommend speaking to a physician before taking any of our products. We have fully cancelled your account and waived the membership fee.

  
  

  Thank you,
  
  IT WORKS! Compliance Department