Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Hotel Reservation

Reservations.com

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Hotel Reservation.

Reviews

This profile includes reviews for Reservations.com's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Reservations.com has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    3.08/5 stars

    Average of 551 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromNetty J

      Date: 11/20/2025

      5 stars
      Very helpful, friendly and professional :). This is a great hotel!
    • Review fromReave G

      Date: 11/19/2025

      5 stars
      I was a piece of work and she put up with me and explained everything very clearly very good service!
    • Review fromClaudia M

      Date: 11/19/2025

      5 stars
      He was super friendly and helpful! Great personality and made setting it up very simple!
    • Review fromRick B

      Date: 11/19/2025

      5 stars
      ***** was very helpful. My reservation was done quickly and efficiently. ***** was very pleasant to deal which made it a stress free experience. Thank you *****.
    • Review fromSean B

      Date: 11/19/2025

      5 stars
      ***** ****** did a great job finding me an accessible room with roll in shower. He was professional and pleasant to deal with. Also very patient with me.
    • Review fromMarlene N

      Date: 11/19/2025

      5 stars
      Alaric was so very helpful with helping us make our reservations. He explained everything to us, and we are looking forward to staying at the *********** in ************. This will be our 1st time there. It's certainly starting out good.
    • Review fromJudy S

      Date: 11/19/2025

      5 stars
      She provided great customer service and explained everything very well.
    • Review fromSharon S

      Date: 11/19/2025

      5 stars
      ******* was a great help, gave us clear details and very polite
    • Review fromRichard S

      Date: 11/19/2025

      5 stars
      Efficient, patient, and very professional. Pleasant disposition eager to be helpful and solve any encountered problems. Top rate service.
    • Review fromMike A

      Date: 11/19/2025

      5 stars
      **** assisted in booking and payment over the phone. The guests were in an emergency situation and Arya took payment over phone.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.