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Business Profile

Hotel Reservation

Reservations.com

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Hotel Reservation.

Reviews

This profile includes reviews for Reservations.com's headquarters and its corporate-owned locations. To view all corporate locations, see

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Reservations.com has 2 locations, listed below.

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    Customer Review Ratings

    3.35/5 stars

    Average of 662 Customer Reviews

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    Review Details

    • Review fromTonie A

      Date: 12/16/2025

      1 star
      This was a grueling experience. I will never stay at a REMOVEDagain. It is just too difficult to make a reservation.
    • Review fromLori W.

      Date: 12/15/2025

      5 stars
      REMOVEDwas professional, efficient and my my booking experience quick and easy. I didnt feel rushedBig thanks to REMOVED
    • Review fromMeg H

      Date: 12/15/2025

      5 stars
      Very knowledgeable and patient, well going thought all my questions and concerns!
    • Review fromMeredith W

      Date: 12/14/2025

      5 stars
      Outstanding customer service and all my questions were answered. Availability were answered as well.
    • Review fromSk E

      Date: 12/14/2025

      5 stars
      He worked hard to get the reservation we needed. He provided polite and helpful service.
    • Review fromGary L

      Date: 12/14/2025

      5 stars
      Very good service was easy to understand and helpful and nice
    • Review fromDonald I

      Date: 12/13/2025

      5 stars
      REMOVEDdid an awesome job getting me the suite hat I needed!!
    • Review fromRebecca & Shelby S

      Date: 12/12/2025

      5 stars
      He was very calm and helpful with me while I was trying to understand the process and never got upset with me asking for him to repeat instructions for the payment process.
    • Review fromDeborah B

      Date: 12/12/2025

      5 stars
      Very professional, very helpful with reservation. Made sure my question were answered.
    • Review fromDusty F

      Date: 12/12/2025

      5 stars
      REMOVEDwas super nice and very helpful Got my room booked in like 8 minutes

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