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Business Profile

Hotel Reservation

Reservations.com

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Hotel Reservation.

Reviews

This profile includes reviews for Reservations.com's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Reservations.com has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Customer Review Ratings

    3.15

    Average of 572 Customer Reviews

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    Leave a Review

    Review Details

    • Larry W

      Date: 09/26/2025

      **** was extremely professional , calm informative and listened well. Hes a very efficient customer oriented individual which comes across right away.

      Reservations.com

      Date: 09/29/2025

      Greetings ********!

      Thank you for booking with Reservations.com. We are happy to hear that **** made your booking smooth and enjoyable. We look forward to being part of your next trip!

      Kindly,

      ******* ******

    • Wendi P

      Date: 09/25/2025

      Scam. Do Not Book. Minutes after booking I tried to cancel because I was charged way higher than quoted. The transaction was non-refundable and customer service representative was rude. After some investigating I called the Lodge direct and was informed that I did not have a reservation. After being charged double for a a room, I am out money and do not have a reservation.

      Reservations.com

      Date: 09/26/2025

      Greetings *****,

      I am happy to assist you. Please provide your itinerary number along with your email address associated with the reservation to *****************************************************.

      Thank you and I look forward to assisting you.

      ******* ******

    • Marybeth K

      Date: 09/25/2025

      ******** was very pleasant and helpful. He recapped my reservation, enabling me to catch an error I myself had made in dates. It did not take long to make this reservation.

      Reservations.com

      Date: 09/26/2025

      Greetings ********!

      Thank you for booking with Reservations.com. We are so glad that ******** was able to provide you with excellent service and ensure a smooth process!

      Kindly,

      ******* ******

    • Ernest T

      Date: 09/24/2025

      ****** was very thorough and made sure my needs were met in making my reservations.

      Reservations.com

      Date: 09/26/2025

      Greetings ******!

      Thank you for booking with Reservations.com. We are delighted to hear that ****** provided excellent service! We look forward to helping you with your future travel needs!

      Kindly,

      ******* ******

    • Ashley O

      Date: 09/22/2025

      Ebony was so helpful and super sweet!! She made the booking so easy!

      Reservations.com

      Date: 09/26/2025

      Greetings ******!

      Thank you for booking with Reservations.com. Your kind words about Ebony mean so much to our team. We are thrilled that they were able to provide the care and support you needed!

      Kindly,

      ******* ******

    • Mary E

      Date: 09/22/2025

      ******* customer service! Professional and personable. He went out of his way to provide me with other hotel options and explained everything to me very thoroughly. Exceptional service! Muchas gracias *********!

      Reservations.com

      Date: 09/26/2025

      Greetings ****!

      Thank you for booking with Reservations.com. We appreciate your kind words about *********! We are always here to make your booking process smooth and reliable.

      Kindly,

      ******* ******

    • Craig U

      Date: 09/22/2025

      Great ?? job and a pleasure to work with you *****.

      Reservations.com

      Date: 09/26/2025

      Greetings *****!

      Thank you for booking with Reservations.com. We are happy to hear that ***** made your booking smooth and enjoyable. We look forward to being part of your next trip!

      Kindly,

      ******* ******

    • Carol W

      Date: 09/21/2025

      ******* was very helpful and understanding of my needs. Listened to my requests and made note of them. GREAT customer service.

      Reservations.com

      Date: 09/26/2025

      Greetings *****,

      We are happy to hear that ******* made your booking smooth and enjoyable. Thank you for choosing Reservations.com. We look forward to being part of your next trip!

       

      Kindly,

      ******* ******

    • Betsy W

      Date: 09/20/2025

      Efficient & helpful. Felt like I was in good hands w/ him.

      Reservations.com

      Date: 09/22/2025

      Greetings *****!

      We are glad to know your experience was a great one. Thank you for booking with Reservations.com. We aim to keep your travel simple and stress-free!

      Kindly,

      ******* ******

    • Margaret M

      Date: 09/20/2025

      I had a fantastic experience and wanted to leave an excellent review. Everything exceeded my expectations, from the quality of service to the attention to detail. I highly recommend this to anyone. Thank You *******. God bless you

      Reservations.com

      Date: 09/22/2025

      Greetings ********!

      Thank you for booking with Reservations.com. We are delighted to hear that ******* provided excellent service. We look forward to helping you with your future travel needs!

      Kindly,

      ******* ******

    Reservations.com is NOT a BBB Accredited Business.

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