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Business Profile

Hotel Reservation

Reservations.com

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Hotel Reservation.

Reviews

This profile includes reviews for Reservations.com's headquarters and its corporate-owned locations. To view all corporate locations, see

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Reservations.com has 2 locations, listed below.

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    Customer Review Ratings

    3.13/5 stars

    Average of 565 Customer Reviews

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    Review Details

    • Review fromDerek H

      Date: 11/08/2025

      5 stars
      They were very nice and flexible with our late check in request.
    • Review fromElisabeth S

      Date: 11/08/2025

      5 stars
      Very efficient and thorough with spelling to ensure accuracy. Polite and professional demeanor.
    • Review fromNancy N

      Date: 11/07/2025

      5 stars
      ******** did a fantastic job today with my motel reservation!!I'm an 80 yr. old seasoned traveler but still require help with travel arrangements. He was not only patient and kind but very helpful. We need more like him!!
    • Review fromEllen M

      Date: 11/07/2025

      5 stars
      ********* was awesome and helped me with all of my questions and booking needs.
    • Review fromDan C

      Date: 11/07/2025

      4 stars
      Very helpful getting four rooms booked for me, much appreciated!
    • Review fromLorraine M

      Date: 11/07/2025

      1 star
      I felt hustled by this interim company that intercepted my call instead of being able to speak directly with a staff member at ********This will be the last time I stay at this hotel since they are unable to handle their own calls. I will also post this review on ******. I am very disappointed
    • Review fromCynthia M

      Date: 11/07/2025

      5 stars
      Vhenus *** was an excellent booking agent patient with all my questions. She even found me a more reasonable price location close to where I needed to be.
    • Review fromJustice M

      Date: 11/07/2025

      5 stars
      Did a fantastic job at helping me out, so thank you so much ********
    • Review fromDonna M

      Date: 11/07/2025

      5 stars
      **** did a great job ! Very friendly and d helpful!
    • Review fromEdward M

      Date: 11/06/2025

      5 stars
      **** is the man. Excellent service and excellent attitude. Great person with a future in hotel leadership.

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