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Business Profile

Hotel Reservation

Reservations.com

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Hotel Reservation.

Reviews

This profile includes reviews for Reservations.com's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Reservations.com has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Customer Review Ratings

    3.13/5 stars

    Average of 565 Customer Reviews

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    Leave a Review

    Review Details

    • Review fromRobert D

      Date: 11/04/2025

      5 stars
      Very helpful and polite, was not on phone very long, which is nice.
    • Review fromMichelle S

      Date: 11/04/2025

      5 stars
      ****** was very professional and understood what I needed I will definitely refer feoends
    • Review fromKaren B

      Date: 11/04/2025

      5 stars
      ***** ****** was totally professional and friendly. We got through the reservations with no added difficulty. If I could get him all the time, that would be a miracle.
    • Review fromMonty F

      Date: 11/01/2025

      4 stars
      Didn't get the non smoking room i reserved was kinda disappointing
    • Review fromBill J

      Date: 11/01/2025

      5 stars
      Good job, good job, good job, good job, good job.
    • Review fromLynn T

      Date: 11/01/2025

      5 stars
      She was Very friendly and helpful, and reviewed all details.
    • Review fromMike W

      Date: 10/29/2025

      5 stars
      She was very good with helping me and was cheer full :)
    • Review fromSarah P

      Date: 10/28/2025

      5 stars
      ****** was great and very helpful with my reservation great job thank you

      Reservations.com

      Date: 10/30/2025

      Greetings *****!

      Thank you for booking with Reservations.com. We are so glad that ****** was able to provide you with excellent service and ensure a smooth process. We look forward to assisting you again in the future!

      Kindly,

      ******* ******

    • Review fromHelen M

      Date: 10/27/2025

      5 stars
      The agent is exceptionally thorough and thoughtful! She reviewed all details with me.

      Reservations.com

      Date: 10/28/2025

      Greetings *****!

      Thank you for booking with Reservations.com. We are so glad your reservation was a positive one, and your feedback encourages us to keep delivering quality service!

      Kindly,

      ******* ******

    • Review fromJosie N

      Date: 10/27/2025

      5 stars
      Good job , excellent customer service . Hope to work with you again

      Reservations.com

      Date: 10/28/2025

      Greetings *****!

      Thank you for booking with Reservations.com. Your kind words are appreciated. We are always happy to assist you with your reservations!

       

      Kindly,

      ******* ******

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