Reviews
Customer Review Ratings
Average of 1,246 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromJames F.
Date: 01/24/2024
5 starsIt was really easy to request documents and make payments.Review fromLeesa P
Date: 01/24/2024
1 starI thought this was good cause I had no problem with the application but come to find out it's a scam I would not recommend anyone to use this company. They got me for $48.
Vital Records Online
Date: 01/29/2024
Hello, ***********
We sincerely apologize for any inconvenience you've experienced, and we're truly sorry to hear that you feel our service is a scam. We want to assure you that we take these concerns seriously, and we are committed to addressing them promptly.
To better understand your experience and investigate this matter thoroughly, could you please provide more details about the specific issues you encountered? Your feedback is invaluable, and we want to ensure that we address any concerns you may have. Rest assured, we take any allegations of fraudulent activity seriously, and we are committed to maintaining the trust of our customers.
We want to emphasize that we are not scammers, and we are actively reviewing your request, which is currently in the processing stage with the health department. Your satisfaction is of utmost importance to us, and we are dedicated to resolving any issues you may have encountered.
If you could share more information about your experience, it will assist us in identifying areas for improvement and addressing any potential misunderstandings. Our goal is to provide a reliable and trustworthy service to our customers.
Once again, we apologize for any frustration this may have caused, and we appreciate your cooperation in helping us resolve this matter.
Thank you for your understanding.Review fromBarbara P
Date: 01/23/2024
5 starsIt was quick and easy without complication My sight Is poor I could read the form and follow it.Review fromGerald W
Date: 01/22/2024
5 starsThey were great. Thank u so much. Have a great dayReview fromDo C
Date: 01/22/2024
5 starsIt was very convenient from start to finish. I liked the fact that there is a notary available on line and can communicate with them on FaceTime.Review fromamy b
Date: 01/22/2024
4 starsThe website looks good and I was able to get my sons birth certificate.Review fromSteve E
Date: 01/21/2024
5 starsStreamlined and safe and easy experience obtaining my birth certificate through this site. Very pleased. Would recommend it to others.Review fromJeremy N
Date: 01/21/2024
5 starsIt was amazing easy to use I was really satisfied with my experienceReview fromCathy A
Date: 01/19/2024
5 starsThis is my first time using this type of service I'm not good with this internet stuff but they got back to me so quickReview fromShay W
Date: 01/19/2024
5 starsLike how the process was quick and fast and the notary was also nice and a smooth process then having to go out and find one.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.