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Business Profile

Data Brokers

Global Informatics

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 117 total complaints in the last 3 years.
  • 116 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:04/01/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    they been charging my bank since jan 29 debit ***** each time for 3 months now

  • Initial Complaint

    Date:03/24/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company is a scam. I went on the boir.org website to file multiple Beneficial Ownership Information Reports for my company thinking it was the government site. They posed as the legitimate government website, but were not. This scam site cost my company $17,435 dollars when the filing is supposed to be free. I reached out to get a refund and while they did give me a 50% refund for 1 of the entities, they ignored my request for the other 44 filings I did.

  • Initial Complaint

    Date:03/24/2025

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This website fraudulently charges customers $349 for submitting the ********************** Owner ********************************************* to the federal government. This form is free to submit and this company is grossly overcharging for a free service. I ordered the service on 3/20/25. BIOR ID- **************, Submission ID- BOIRBjGlAmjIKtgSEimb. I have attempted calling multiple times using the number listed on the website and it is a inactive number that advises you to email customer support then hangs up. I have attempted cancelling the transaction via email and have received no response from the business. Also, on March 21, 2025, the federal government updated the requirements for this form and my business is not required to submit this information. All entities created in the ************* including those previously known as domestic reporting companies and their beneficial owners are now exempt from the requirement to report beneficial ownership information (BOI) to FinCEN. Existing foreign companies that must report their beneficial ownership information have at least an additional 30 days from the date of publication of the interim final rule.The website does not list this information on their site and continue to mislead the public on the need for this form.

    Customer Answer

    Date: 04/18/2025

    Hello,

    I have not received any communication from the company at this time. I did however receive a return of my full payment on 3/24/25.  I assumed the issue was resolved but received a notification from my bank that the company was attempting to debit my account again in the amount of $149 in April. The charge was blocked and I had to close my card and be issued another to prevent future attempts to debit my account again. Since then, there have been no further issues. Thank you. 

  • Initial Complaint

    Date:03/22/2025

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Company poses as a government entity they claim to streamline the process to file your BOIR for your business which is false all the do is take information and sell it such as ID pictures Addresses Emails and EIN I wish someone would take them down and put them in jail for charging people 349 dollars for something that is free then putting in the terms all the way at the bottom that there are no refunds and they do not hold any liability for not filing your forms

  • Initial Complaint

    Date:03/21/2025

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was researching vehicles for my daughter when I came across a website that popped up on that page that promised to provide the history of a vehicle. They required a $1 down payment as a placeholder but emphasized that I would not be charged anything else. Unfortunately, that was not the case, and I was automatically enrolled in their subscription service. The first transaction occurred on February 21, 2025, for the initial $1 charge. After that, I was charged $29.95 on February 28, 2025, and again on March 21, 2025. I did not sign up for this subscription at all. They use ************************** and ****************.

  • Initial Complaint

    Date:03/16/2025

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    They say pay a dollar for a vin history then charger $30 every week even if youd called in to cancel and now I cant use my credit card anymore

  • Initial Complaint

    Date:03/14/2025

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am filing a complaint against BOIR.org (Beneficial Ownership Information Report) for misleading business owners into paying unnecessary fees for a free government service and for their failure to respond to refund requests or data deletion demands.BOIR.org misrepresents itself as an essential service required for compliance with U.S. federal law.The website creates a false sense of urgency by prominently displaying penalties of $591 per day, fines up to $10,000, and imprisonment for failure to file.Nowhere before checkout does the website clearly disclose that BOIR can be filed for free through **********, the official *************** website.The small-print disclaimer stating that BOIR.org is not affiliated with the government is buried at the bottom of the page and not made clear before payment.I was misled into paying $349 USD for a service that is completely unnecessary.After realizing the deception, I immediately contacted the company requesting a refund. They have not responded to any of my emails or calls.Their website states that payments are non-refundable, which is unfair given the deceptive nature of the ********************** Concerns:As part of their process, I was required to submit highly sensitive personal and business data, including my passport, EIN, and company details.BOIR.org is not a government agency, and they have no legal right to retain this data.Despite my formal request for deletion, they have not confirmed that they removed my personal information from their systems.Desired Outcome:I request that the *** investigate BOIR.org for fraudulent and deceptive business practices and:? Require them to clearly disclose before checkout that filing is free through *******? Require them to refund affected consumers who were misled.? Investigate their handling and retention of sensitive personal data.? Take appropriate legal or enforcement action against BOIR.org for deceptive advertising and unfair business practices.

  • Initial Complaint

    Date:03/13/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was looking to file a Beneficial Ownership Information Report for my LLCs. This company has paid to have their company appear at the top of the ****** search list and appears like an official government website. What this website is, is a scam to get people to pay for something that is already free without providing any service at all. They claim to file your BOIR but all it is, is a site to collect money from folks by tricking them into thinking they are an official site. Buyers beware of these scam sites!

  • Initial Complaint

    Date:03/08/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I tried the site for the week. The. I called *************** on January 27 to cancel. The person on the phone said I was cancelled and all set. I have been charged for the past two months. I have filed a fraud complaint with my credit card company after I tried to contact them again via online chat to resolve this but they did not answer to any of my attempts. I have never received a cancellation notification or claim number in this process via email or when I called. They just said I was cancelled and immediately hung up.

  • Initial Complaint

    Date:03/08/2025

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On Saturday of 3/08/2025 I was looking for past vehicle history for a used vehicle, a 2008 model that has had at least 5 previous owners. I came across a sponsored ad on ****** for a website by the name of ************************** owned by Global Informatics LLC. They offer a 7 day trial subscription for $1 and after the trial ends they will bill the subscriber $30 per month. They take the customers dollar but provide no actual **********************, no service rendered in return for the subscription. And they have it set up that if you click on options for more information, for example, requesting previous owners names (which I already have and was trying to compare their information with what I already have that is an accurate legal document) but it just immediately billed my card another $1 without asking me for confirmation, without any explanation that clicking on it would immediately charge your card. They provided not a single name but they took the dollar anyway. When I contacted their customer support they gave me an obvious canned response, not all the previous registered owners names will be available for privacy purposes but they didnt even provide a single name. Zero information is what I got. And a search on the internet turns up a slew of complaints on various sites of people who all have stories about being defrauded and even after cancellation and receiving confirmation of the cancellation the company will continue to bill them monthly until they cancel their bank/credit cards and have to get a new one to keep from being continually defrauded. Ive reported them to my bank, I am reporting here to BBB, and I will also be contacting the ************************, the ******************************** and my state's consumer protection office to let them know about these scammers that have apparently been running their racket for the last 3 years defrauding customers through ****** ads.

This business is not BBB accredited.

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