We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Data Brokers

Global Informatics

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Data Brokers.

Complaints

Customer Complaints Summary

  • 106 total complaints in the last 3 years.
  • 106 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:03/21/2025

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was researching vehicles for my daughter when I came across a website that popped up on that page that promised to provide the history of a vehicle. They required a $1 down payment as a placeholder but emphasized that I would not be charged anything else. Unfortunately, that was not the case, and I was automatically enrolled in their subscription service. The first transaction occurred on February 21, 2025, for the initial $1 charge. After that, I was charged $29.95 on February 28, 2025, and again on March 21, 2025. I did not sign up for this subscription at all. They use ************************** and ****************.

  • Initial Complaint

    Date:03/16/2025

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    They say pay a dollar for a vin history then charger $30 every week even if youd called in to cancel and now I cant use my credit card anymore

  • Initial Complaint

    Date:03/14/2025

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am filing a complaint against BOIR.org (Beneficial Ownership Information Report) for misleading business owners into paying unnecessary fees for a free government service and for their failure to respond to refund requests or data deletion demands.BOIR.org misrepresents itself as an essential service required for compliance with U.S. federal law.The website creates a false sense of urgency by prominently displaying penalties of $591 per day, fines up to $10,000, and imprisonment for failure to file.Nowhere before checkout does the website clearly disclose that BOIR can be filed for free through **********, the official *************** website.The small-print disclaimer stating that BOIR.org is not affiliated with the government is buried at the bottom of the page and not made clear before payment.I was misled into paying $349 USD for a service that is completely unnecessary.After realizing the deception, I immediately contacted the company requesting a refund. They have not responded to any of my emails or calls.Their website states that payments are non-refundable, which is unfair given the deceptive nature of the ********************** Concerns:As part of their process, I was required to submit highly sensitive personal and business data, including my passport, EIN, and company details.BOIR.org is not a government agency, and they have no legal right to retain this data.Despite my formal request for deletion, they have not confirmed that they removed my personal information from their systems.Desired Outcome:I request that the *** investigate BOIR.org for fraudulent and deceptive business practices and:? Require them to clearly disclose before checkout that filing is free through *******? Require them to refund affected consumers who were misled.? Investigate their handling and retention of sensitive personal data.? Take appropriate legal or enforcement action against BOIR.org for deceptive advertising and unfair business practices.

  • Initial Complaint

    Date:03/13/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was looking to file a Beneficial Ownership Information Report for my LLCs. This company has paid to have their company appear at the top of the ****** search list and appears like an official government website. What this website is, is a scam to get people to pay for something that is already free without providing any service at all. They claim to file your BOIR but all it is, is a site to collect money from folks by tricking them into thinking they are an official site. Buyers beware of these scam sites!

  • Initial Complaint

    Date:03/08/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I tried the site for the week. The. I called *************** on January 27 to cancel. The person on the phone said I was cancelled and all set. I have been charged for the past two months. I have filed a fraud complaint with my credit card company after I tried to contact them again via online chat to resolve this but they did not answer to any of my attempts. I have never received a cancellation notification or claim number in this process via email or when I called. They just said I was cancelled and immediately hung up.

  • Initial Complaint

    Date:03/08/2025

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On Saturday of 3/08/2025 I was looking for past vehicle history for a used vehicle, a 2008 model that has had at least 5 previous owners. I came across a sponsored ad on ****** for a website by the name of ************************** owned by Global Informatics LLC. They offer a 7 day trial subscription for $1 and after the trial ends they will bill the subscriber $30 per month. They take the customers dollar but provide no actual **********************, no service rendered in return for the subscription. And they have it set up that if you click on options for more information, for example, requesting previous owners names (which I already have and was trying to compare their information with what I already have that is an accurate legal document) but it just immediately billed my card another $1 without asking me for confirmation, without any explanation that clicking on it would immediately charge your card. They provided not a single name but they took the dollar anyway. When I contacted their customer support they gave me an obvious canned response, not all the previous registered owners names will be available for privacy purposes but they didnt even provide a single name. Zero information is what I got. And a search on the internet turns up a slew of complaints on various sites of people who all have stories about being defrauded and even after cancellation and receiving confirmation of the cancellation the company will continue to bill them monthly until they cancel their bank/credit cards and have to get a new one to keep from being continually defrauded. Ive reported them to my bank, I am reporting here to BBB, and I will also be contacting the ************************, the ******************************** and my state's consumer protection office to let them know about these scammers that have apparently been running their racket for the last 3 years defrauding customers through ****** ads.

  • Initial Complaint

    Date:02/28/2025

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company advertised a $1.00 car history report. They enrolled me into a monthly subscription for $29.95 without my knowledge. Avenues for cancellation and refunds advertised are broken and provide a runaround with no solution.

  • Initial Complaint

    Date:02/21/2025

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    BOIR.org looks like a federal government website and appears as the process to file the required *** requirement for 2025. This is a free federal form but BOIR.org falsely presents as a govt agency. They then charged $349 for a free service. I asked for the service submission to be canceled and refunded and have not heard back from the company. A refund would settle this matter.

  • Initial Complaint

    Date:02/18/2025

    Type:Delivery Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Date of Transaction: 01/13/2025 and 02/13/2025 THe company cheated us to believe that it is BOIR filing, when it is ****** is outright cheating. I paid $350 and $150. I want my money back.

    Business Response

    Date: 06/26/2025

    To Whom It May Concern:


    All charges stated in the customer complaint are stated clearly and directly in multiple areas and pages of our website, including on the checkout page and pricing page which are both accessible before any payment is made. All charges are agreed to upon purchase of initial report and registration of account. We have already refunded these charges and cancelled the customer's account so he will not be charged again.



    Thank you.

  • Initial Complaint

    Date:01/28/2025

    Type:Product Issues
    Status:
    Unresolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I went to give my corporate information to ****** and this website boir.org was posing as **********'s website. This is a new requirement for corporations to update their basic information with the fed for the first time in 2024 with the deadline being 1/13/25. I searched ****** for fincen and boir.org was the top sponsored website and the led me to believe i needed to pay a late fee. Since I was 2 days past the fed deadline and in my haste paid the fee which was $349.00 on 1/15/25 and entered my drivers licence copy and my EIN. I emailed **************** to ask for a refund when I realized it was a fraudulent website and have had no reply. I alerted my ***** credit card and am disputing the charges and did a credit freeze in case id theft. I would like my money refunded and this business to be shut down.

    Business Response

    Date: 02/12/2025

    This customer has already been responded to and refunded for the inconvenience they faced while trying to process their order.

    Customer Answer

    Date: 02/13/2025

     
    Complaint: 22870373

    I am rejecting this response because:
    The companys response is completely false. I have not been refunded or responded to by the company and am waited the dispute to be resolved by ***** business credit card services. 
    Sincerely,

    ****** *****

This business is not BBB accredited.

revoked BBB accredited business seal

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

Read more

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.