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Business Profile

Plumber

The Drain Team

Reviews

This profile includes reviews for The Drain Team's headquarters and its corporate-owned locations. To view all corporate locations, see

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The Drain Team has 2 locations, listed below.

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    Customer Review Ratings

    4.99/5 stars

    Average of 109 Customer Reviews

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    Review Details

    • Review fromBarbara W

      Date: 10/28/2024

      5 stars

      Barbara W

      Date: 10/28/2024

      Efficient, friendly and effective. ***** 392 ran a line and unplugged our drain. Very happy with his work, will definitely recommend him and your business, thank you!

      The Drain Team

      Date: 10/29/2024

      You are very welcome! Your recommendation of our business is greatly appreciated, *******. Thank you for taking the time to share your experience with us and recognize ***** with a 5-star review!
    • Review fromKrys B

      Date: 10/27/2024

      5 stars

      Krys B

      Date: 10/27/2024

      Had an under sink kitchen leak and my landlord had his handyman take a look at the issue and I already knew he wasnt going to be able to fix it as I had to supply my own tools and ladder when he came a few months ago to fix the porch light. That handyman was here under the sink for 3 1/2 hours the day before and still could not fix it, Im not even sure what he was doing as he went to ********** telling me it needed new drain lines which I checked after he left and there was nothing new under the sink and the Drain Team guy looked and stated the same thing!In the mean time I got a referral from my friend in *************** about the Drain Team and they sent CHRISTOPHER392 to my location in *****. He not only fixed the leak and changed out my faucet and in every step showed and explained everything to me but I had him check the toilet as well since the last year Ive been rigging the chain myself but the last few days before he came it started not flushing right. So, he took a look at it and again explained and showed me the issue and changed out the whole guts of my toilet! I took pictures of everything for my landlord as its coming out of the rent since he authorized it.I am sooooooo grateful the company has great service techs like *********** 392 Who not only replaced and fixed both issues within an hour and 15 mins, The other 45 mins was me explaining what the handyman messed up and the issues I was having and him taking time to show and explain things to me and do the invoices! Where as the handyman was here 3 1/2 hours and did nothing, NOTHINGGGGG!!!Thanks again *********** 392! Youre awesome! :)

      The Drain Team

      Date: 10/29/2024

      Thank you so much for sharing your experience with us! *********** is a great technician and we're happy that everything is working properly again. We appreciate your business and also the friend who referred you to us! Positive reviews and referrals are very important to us, and we look forward to working with you in the future!
    • Review fromJane K

      Date: 10/26/2024

      5 stars

      Jane K

      Date: 10/26/2024

      We use the Drain Team for the great service we always get. Today we needed to have a leaking pipe fixed and ******* came and took care of it. He was professional and informative and had us all set in a timely manner. Definitely recommend The Drain Team and will continue to be a loyal customer!

      The Drain Team

      Date: 10/28/2024

      Thank you so much for being a loyal customer and taking the time to leave us a 5-star review, ****! We are very happy to hear that ******* was professional and got the job done in a timely manner. We look forward to working with you in the future!
    • Review fromRonald M

      Date: 10/23/2024

      5 stars

      Ronald M

      Date: 10/23/2024

      I had a problem with my toilet when I fell backwards in it as I was recovering from knee replacement. Of course it was 4:30 on Saturday. I called the Drain Team and they sent a very nice and hard working young man named Michael. The toilet was replaced with one we purchased at Home Depot. Michael returned Monday morning and installed our new toilet. He took our old one and was extremely neat and clean. The price was excellent. I will definitely call them again when I have plumbing problems in the future! They are as good as it gets!!!

      The Drain Team

      Date: 10/24/2024

      Thank you so much for the great feedback and 5-star review, Mr. ***** We are very happy to hear that everything went well and look forward to assisting you in the future. Our rates always stay the same at night, weekends, and even holidays! 
    • Review fromJean G

      Date: 10/15/2024

      5 stars

      Jean G

      Date: 10/15/2024

      Thank you to the whole Drain Team team. They have always gotten to us quickly after we call for help. A special thank you to Joey today for his help, repairs and understanding of the situation. This company is reliable, trustworthy and the best prices.

      The Drain Team

      Date: 10/16/2024

      You are very welcome, ****! Thank you for your business over the past two years and we appreciate the positive feedback. We look forward to assisting with any future plumbing repairs you may have. 
    • Review fromDeborah L

      Date: 09/30/2024

      5 stars

      Deborah L

      Date: 09/30/2024

      *********** 392 is great! Smart, efficient and very nice too.

      The Drain Team

      Date: 10/01/2024

      We appreciate your business, *******! Thank you for recognizing **** with a 5-star review. Please do not hesitate to contact us for any future plumbing needs you may have!
    • Review fromCosta S

      Date: 09/09/2024

      5 stars

      Costa S

      Date: 09/09/2024

      Just had my natural gas water heater replaced by Christopher #392. He did an excellent job. The water is hot, no leaks, and he left my garage cleaner than it was before. Not only was the job done well, it was done at a price that was less than every other estimate. The Drain Team will be my first call the next time I have a plumbing issue.

      The Drain Team

      Date: 09/10/2024

      Wonderful! Your positive feedback is greatly appreciated *****! It's a pleasure to have you as a new client, and we look forward to working with you in the future! 
    • Review fromGene E

      Date: 08/27/2024

      5 stars

      Gene E

      Date: 08/27/2024

      *********** 392 was highly skilled and efficient. Highly recommend. I will be calling again for sure. Came in under the estimate and in a shorter time frame than expected while still doing work above expectations

      The Drain Team

      Date: 08/29/2024

      We look forward to working with you in the future Gene! Happy to hear that the plumbing issue was fixed under budget and ahead of schedule. Thank you so much for your feedback and recognizing our technician, *****! We appreciate your business!
    • Review fromJulee G

      Date: 08/26/2024

      5 stars

      Julee G

      Date: 08/26/2024

      The tech and trainee who came to clear out drains and repair a toilet went above and beyond to solve all of the issues in our condo. I couldn't have asked for more courteous and hard working guys. They arrived after the 2-5pm window and stayed over two hours to address all of my needs. I received a call from the office prior to their arrival to make sure it was still okay for them to come late. I highly recommend The Drain Team!

      The Drain Team

      Date: 08/28/2024

      Julee, it means a great deal to us that you would recommend our business to the community! Positive customer feedback motivates the staff and reminds them that their hard work did not go unrecognized. We appreciate your business and the 5-star review! 
    • Review fromDebra G

      Date: 08/24/2024

      5 stars

      Debra G

      Date: 08/24/2024

      Very professional and trustworthy. They were done in record time.

      The Drain Team

      Date: 08/30/2024

      Thank you so much *****! We're very pleased to hear your experience was worthy of 5-stars! 

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