Reviews
This profile includes reviews for The Drain Team's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 110 Customer Reviews
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Review fromMike V
Date: 07/17/2025
5 starsMike V
Date: 07/17/2025
*********** (#***) was fantastic, skillful, courteous, timely, and punctual. He fixed our underground water leak coming from the main. He cleaned up and closed out like he was never there. No mess, very clean and a job very well done. Thank you Drain Team and ***********!
The Drain Team
Date: 07/21/2025
You are welcome, ****! It's great to hear that ***** repaired your underground waterline and restored the yard to normal! Your feedback is greatly appreciated!Review fromBruce C
Date: 07/16/2025
5 starsBruce C
Date: 07/16/2025
Our condo association is now using Drain Team exclusively. Very experienced very professional, and the pride in their work shows.The Drain Team
Date: 07/17/2025
Thank you so much, *****! We are grateful to have you and your community as customers! Our team will work diligently to provide high-quality plumbing services.Review fromMelody M
Date: 07/11/2025
5 starsMelody M
Date: 07/11/2025
***** and *** of the Drain Team have done work for me personally and for the entire complex where my condo is, in *************. They show up promptly; do a great job; and are beyond helpful in determining the best approach to projects. They recently did a top-notch job in relocating our community shower, something that required cutting cement for the new plumbing conduits, and they repaired the concrete when they were done. They do quality work for a decent price, I wouldn't hesitate to recommend them for any plumbing job!The Drain Team
Date: 07/14/2025
Thank you so much, ******! We appreciate the positive feedback and also for recognizing our crew with a 5-star review! I'm happy to hear that the project turned out well and is worthy of your recommendation to future customers!Review fromShirley B
Date: 06/30/2025
5 starsShirley B
Date: 06/30/2025
******** was awesome!!!!!! Came out immediately and fixed my water at a reasonable rateThe Drain Team
Date: 07/01/2025
Thank you, *******! We appreciate you taking the time to write ***** a 5-star review of the service that he provided. Our team is here for you 24 hours a day if you need a plumber!Review fromFrank C
Date: 06/11/2025
5 starsFrank C
Date: 06/11/2025
Chris came out to give me a quote for our community. He explained what was involved and how long it would take. I called multiple companies but only was quoted over the phone. When I scheduled the job he and his team came out on time and completed the task easily. All went smoothly. I will use this company again if needed.The Drain Team
Date: 06/16/2025
Thank you, *****! I'm happy to hear that ***** and his crew represented our company well and got the job done! Repeat business from satisfied customers like you is what keeps ********************** operating. I appreciate you taking the time to write us a 5-star review of the service we provided!Review fromLawrence (Larry) H
Date: 05/13/2025
5 starsLawrence (Larry) H
Date: 05/13/2025
First time dealing with The Drain Team and it went really well. I was having a washing machine hookup problem. Called at around 8:30 AM, was given a two-hour window of ***** and **** was here at 10:15. Everything was done by noon.Shout out to ********* for excellent communications.The Drain Team
Date: 05/14/2025
Thank you, *****! We are grateful to have you as a new customer and its nice to hear that everything worked out well. We appreciate your business and also for taking the time to recognize ********* and ****!Review fromMary Ann A
Date: 05/01/2025
5 starsMary Ann A
Date: 05/01/2025
We recently had a main water valve problem that occurred after 5:00pm. That valve supplied water to the entire home. We called The Drain Team, as we have many times before. They sent ******, that very afternoon. He worked, outside, in the dark, with a work light for about an 1 1/2 hours. He knew exactly what was needed and how to fix it. He was efficient, thorough, and handled the problem professionally, with a smile and a great attitude! These are rare qualities these days. I never hesitate to call The Drain Team for any plumbing problem.The Drain Team
Date: 05/02/2025
Thank you so much for sharing your experience, **** ***! We are thrilled to hear that **** showed up prepared and restored water to your home promptly! **** is a great member of our team, and we agree, his positive attitude is an excellent quality. We appreciate your repeat business and look forward to helping in the future if you need us!Review fromJeanne C
Date: 04/08/2025
5 starsJeanne C
Date: 04/08/2025
I just had another excellent experience with The Drain Team and Chris 392. Last year Chris came to my rescue when I had a problem with the sewer line. He fixed it and told him I had would contact TDT for all my plumbing issues without hesitation. I recently needed TDT and Chris helped me out with bathroom issues. The kitchen area is next...see you soon Chris!! Professional, courteous, always a pleasure and on time. Highly recommended. *****The Drain Team
Date: 04/10/2025
Thank you so much ******! We look forward to assisting you with any plumbing needs that may arise in the future. We truly appreciate your business, and your recommendation of our business means a lot to us!Review fromMichael B
Date: 04/07/2025
5 starsMichael B
Date: 04/07/2025
Appreciated the fast response when our toilets backed up and wouldn't flush. *********** 392 was efficient and easy to work with. Will be using the Drain Team again.The Drain Team
Date: 04/08/2025
We look forward to assisting you with any future plumbing needs *******! Thank you for sharing the positive feedback, we appreciate it!Review fromSuzanne G
Date: 04/02/2025
5 starsSuzanne G
Date: 04/02/2025
*********** #*** was just here and gave me the biggest peace of mind about my pipes. He saved me money and was extremely wise and professional. Much appreciated!The Drain Team
Date: 04/03/2025
Thank you for sharing your experience, *******! I'm happy to hear that *********** was able to address your drainage concerns. We appreciate your business!
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